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Consumer Services Associate Jobs (NOW HIRING)

Mattel

Consumer Services Coordinator

East Aurora, NY · On-site

Mattel is looking for a Consumer Services Coordinator to support the Mattel lines of business at ... Associate's degree in business or related field. * Experience in customer support role, Call Center ...

Mattel

Consumer Services Coordinator

East Aurora, NY · On-site

Mattel is looking for a Consumer Services Coordinator to support the Mattel lines of business at ... Associate's degree in business or related field. * Experience in customer support role, Call Center ...

Mattel

Consumer Services Coordinator

East Aurora, NY · On-site

Mattel is looking for a Consumer Services Coordinator to support the Mattel lines of business at ... Associate's degree in business or related field. * Experience in customer support role, Call Center ...

Mindlance

USA - Customer Service Agent

South Burlington, VT · On-site

$15.50 - $20.75/hr

Consumer Services Associate MAX BILL RATE = *** - based on experience Someone who enjoys customer service and can hit the groung running is ideal. Need someone local for training purposes. Schedule:

Coloplast

Ostomy Care Consumer Advisor

Minneapolis, MN · On-site

$52K - $78K/yr

... service metrics * Acquire and demonstrate all necessary subject matter expertise to provide ... Associates or Bachelor's degree and / or a combination of at least 1 year healthcare customer ...

Boar's Head Brand

Retail Services Associate

Dallas, TX · On-site

$15 - $17.25/hr

The Retail Service Associate is responsible for assisting with the proper execution of all in ... This role will assist with the development of forward concept consumer facing programs, best in ...

Boar's Head Brand

Retail Services Associate

Harvest, AL · On-site

$13.75 - $16/hr

The Retail Service Associate is responsible for assisting with the proper execution of all in ... This role will assist with the development of forward concept consumer facing programs, best in ...

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Consumer Services Associate information

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How much do consumer services associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for consumer services associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is a consumer services associate?

Consumer Services Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and provide product or service information. They typically work in call centers, retail environments, or online support roles. Their responsibilities include handling customer complaints, processing orders, and ensuring customer satisfaction. Strong communication and problem-solving skills are essential for this position. Consumer Services Associates play a key role in maintaining a positive relationship between a company and its customers.

What are the typical daily responsibilities of a consumer services associate?

A Consumer Services Associate typically spends their day assisting customers via phone, email, or chat, addressing product or service inquiries, resolving issues, and processing transactions or returns. They often collaborate closely with other departments, such as sales, technical support, and logistics, to ensure customer satisfaction. The role requires maintaining accurate records of customer interactions, following up on unresolved issues, and contributing to process improvements by sharing feedback. Strong communication skills and adaptability are essential, as associates frequently handle a variety of customer needs throughout the day.

What is the difference between Consumer Services Associate vs Customer Service Representative?

AspectConsumer Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentRetail stores, call centers, financial institutionsCall centers, retail, online support
Employer & Industry UsageRetail, banking, telecom, hospitalityRetail, banking, telecom, online services
Common Search & ComparisonYesYes

The Consumer Services Associate and Customer Service Representative roles are similar, often requiring comparable skills and certifications. Both work in customer-facing environments like retail or call centers. The main difference lies in job titles used by employers; 'Consumer Services Associate' may imply a broader focus on consumer interactions, while 'Customer Service Representative' is more common in call centers and online support. Overall, these roles are closely aligned in industry and responsibilities.

What are the key skills and qualifications needed to thrive as a consumer services associate, and why are they important?

To thrive as a Consumer Services Associate, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is often required. Excellent communication, patience, and a positive attitude are standout soft skills in this role. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and fostering brand loyalty.
What cities are hiring for Consumer Services Associate jobs? Cities with the most Consumer Services Associate job openings:
What are the most commonly searched types of Consumer Services jobs? The most popular types of Consumer Services jobs are:
What states have the most Consumer Services Associate jobs? States with the most job openings for Consumer Services Associate jobs include:
Consumer Services Associate jobs near you

Consumer Services Specialist II

Vermont Jobs

Montpelier, VT • On-site

Other

Medical, Dental, Life, Retirement

Re-posted 12 days ago

Job description

Consumer Services Specialist II

The Vermont Department of Financial Regulation is seeking a Consumer Services Specialist II. This is an opportunity to join the Consumer Services Section of the Insurance Division, which helps Vermonters navigate insurance issues and resolve insurance complaints. The ideal candidate is an insurance professional with an understanding of or the willingness and ability to learn complex insurance laws, regulations, and policy provisions. Consumer Services investigates and mediates insurance complaints and provides educational outreach to the public, so a candidate must be an effective communicator, able to explain complex issues clearly, and mediate conflicts with professionalism and empathy. If you're motivated by helping others and making a tangible difference for Vermonters, this is a deeply rewarding position.

This position, Consumer Services Specialist II (Job Requisition #55259), is open to all State employees and external applicants. If you would like more information about this position, please contact Doug.Corman@vermont.gov. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting.

Duties are performed in a standard office setting. The job role involves communicating with individuals in potentially adverse situations and under some degree of stress. Tact and diplomacy are required to arrive at a proper solution to a problem.

Minimum Qualifications: Associate's Degree, or higher, and two (2) years of experience in insurance operations such as customer service, claims adjusting, or negotiating settlements under the various forms of coverage such as fire, liability, casualty, accident and health and life insurance. OR High School Diploma and four (4) years of experience in insurance operations such as customer service, claims adjusting, or negotiating settlements under the various forms of coverage such as fire, liability, casualty, accident and health and life insurance.

Total Compensation: As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families Work/Life balance: 11 paid holidays each year and a generous leave plan State Paid Family and Medical Leave Insurance (FMLI) Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan Tuition Reimbursement Flexible spending healthcare and childcare reimbursement accounts Low cost group life insurance Incentive-based Wellness Program Qualified Employer for Public Service Student Loan Forgiveness Program

Equal Opportunity Employer: The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

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