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Consumer Services Jobs in Indiana (NOW HIRING)

Hamilton Center, Inc.

Employment Specialist

Terre Haute, IN · On-site

$17.75 - $22.19/hr

Will be responsible for ensuring the consumer is provided all necessary services to be successful by implementing Skills Training and Development services to consumers, such as self-care, daily life ...

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Consumer Services information

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How much do consumer services jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for consumer services in Indiana is $11.44, according to ZipRecruiter salary data. Most workers in this role earn between $11.44 and $11.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the consumer services position, and why are they important?

To thrive in Consumer Services, you typically need strong interpersonal skills, problem-solving abilities, and a background in customer service or related fields. Familiarity with customer relationship management (CRM) systems, call center software, and occasionally industry-specific certifications can be beneficial. Excellent communication, patience, and adaptability help professionals manage diverse customer needs and challenging situations. These competencies are crucial for providing positive customer experiences and maintaining a company's reputation.

What are the typical daily responsibilities for someone in a consumer services role?

Professionals in Consumer Services usually spend their day interacting with customers via phone, email, chat, or in person to address questions, resolve concerns, and provide product or service information. Responsibilities often include processing orders, handling returns or complaints, updating account information, and coordinating with other departments to resolve complex issues. You may also be expected to document customer interactions in a CRM system and participate in ongoing training to stay current with company offerings. This role relies on strong teamwork and communication with colleagues to ensure consistent and high-quality service delivery.

What is a consumer services?

A Consumer Services job involves assisting customers with inquiries, complaints, product information, and support services. Professionals in this field work in various industries, including retail, finance, healthcare, and technology, helping customers resolve issues and enhance their overall experience. Responsibilities may include answering calls, responding to emails or chats, processing orders, and providing technical support. Strong communication, problem-solving, and customer service skills are essential for success in this role.

What are popular job titles related to Consumer Services jobs in Indiana? For Consumer Services jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Consumer Services jobs in Indiana look for? The top searched job categories for Consumer Services jobs in Indiana are:
What cities in Indiana are hiring for Consumer Services jobs? Cities in Indiana with the most Consumer Services job openings:
Consumer Services jobs near you
Infographic showing various Consumer Services job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $23,789 per year, or $11.4 per hour.

Sr. Consumer Loan Specialist - Sales Customer Service ($2,500 Sign on Bonus!)

Republic Finance, LLC

Indianapolis, IN • On-site

$36K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Republic Finance rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Overview & Responsibilities
Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!
This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! We are also offering a $2,500 Sign On Bonus + $500 after 90 days with a satisfactory rating! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!
As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
ABOUT REPUBLIC FINANCE
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our community. Company-wide, we hold annual fundraisers for the Juvenile Diabetes Research Foundation (JDRF) and the American Cancer Society, among other philanthropic efforts.
Our growing company offers a bright future for our employees. We work to provide many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees with by offering great benefits and competitive pay and rewarding performance!
Job responsibilities are as follows:
  • Actively seeks opportunities to originate new loan business with new and existing customers.
  • Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
  • Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
  • Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
  • Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
  • Closes loans, assembles loan folders, and breaks down files.
  • Consistently meets or exceeds loan goals.
  • Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
  • Applies analytical skills to quickly and efficiently resolve any customer issues.
  • Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
  • Processes insurance claims, follow-ups and payments daily and maintains insurance log.
  • Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
  • Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
  • Answers incoming phone calls; checks branch's voicemail.
  • Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Requirements
  • High school diploma or equivalent.
  • Minimum of 2 years of experience in a goal oriented, incentive based sales role.
  • 1+ years of experience in the consumer finance industry preferred.
  • Professional demeanor, positive attitude, strong communication and customer relations skills
  • Ability to work well independently, as well as a dedicated team member.
  • Ability to work in a fast-paced environment and successfully navigate priorities.
  • Proficiency with Windows and Microsoft Office Suite
  • Valid driver's license, reliable transportation, and auto insurance
  • Willingness to comply with our company policy regarding employment credit check, background checks and drug screening
  • Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state's department of insurance.

Benefits
We offer a competitive compensation and benefits package including:
  • Health, Dental, & Vision Insurance
  • 15 days of Paid Time Off (PTO) to start + 1 additional personal day
  • 401k + employer match
  • Company provided Life Insurance & Long Term Disability
  • Employee Assistance Program - Confidential mental health support

Additional benefits with Republic Finance include:
  • Employee of the Month Program
  • Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
  • Professional offices with a friendly team environment
  • Monthly incentive bonus pay
  • Internal promotions

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

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