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Consumer Services Professional Jobs (NOW HIRING)

HKD GLOBAL INC

Consumer Services Manager

Washington, MO · On-site

Vision insurance PROFESSIONAL SKILLS: · Excellent Customer Service Skills (strong communication ... Inventory Control: • Utilize computer systems for consumer orders, payment processing, review and ...

Curvion Blue

Closer - Consumer Services

San Jose, CA · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Albuquerque, NM · On-site

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Phoenix, AZ · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Chicago, IL · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Denver, CO · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Fort Worth, TX · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Dallas, TX · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Las Vegas, NV · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Indianapolis, IN · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Seattle, WA · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Boston, MA · On-site

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Austin, TX · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

Curvion Blue

Closer - Consumer Services

Oklahoma City, OK · Remote

$90K - $300K/yr

You've sold consumer services * You've worked in financial services, real estate, funding, or ... Creating a professional buying experience Pay: $90,000.00 - $360,000.00 per year This position is ...

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All JobsConsumer Services Professional Jobs

Consumer Services Professional information

What are Consumer Services Professionals?

Consumer Services Professionals are individuals who assist customers with their needs, concerns, and inquiries regarding a company's products or services. Their role typically involves providing information, resolving complaints, processing orders or returns, and ensuring customer satisfaction. These professionals may work in various industries such as retail, hospitality, finance, or telecommunications, and often interact with customers via phone, email, chat, or in person. Strong communication, problem-solving skills, and a customer-focused attitude are essential for success in this field.

How does a Consumer Services Professional typically collaborate with other departments to resolve customer issues?

Consumer Services Professionals often work closely with teams such as sales, technical support, and product management to resolve customer concerns efficiently. When a customer's issue extends beyond standard inquiries, these professionals coordinate with the relevant department, ensuring clear communication and prompt solutions. This cross-functional collaboration helps provide comprehensive service and enhances the overall customer experience. Building strong internal relationships is key to quickly addressing customer needs and maintaining satisfaction.

What are the key skills and qualifications needed to thrive as a Consumer Services Professional, and why are they important?

To thrive as a Consumer Services Professional, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic office applications is commonly required. Excellent communication, patience, and the ability to handle stressful situations with professionalism are standout soft skills. These competencies ensure effective customer interactions, quick resolution of issues, and high satisfaction rates, which are critical for business retention and reputation.

What does a customer service professional do?

A customer service professional assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and require strong communication and problem-solving skills to ensure customer satisfaction.

What professions make 200,000 a year without a degree?

Consumer services professionals typically do not reach $200,000 annually without advanced education or specialized skills. High-paying roles in this field often require experience, certifications, or managerial responsibilities, but most salaries are below that threshold. Professions with higher earning potential without a degree are rare and usually involve entrepreneurship or highly skilled trades.

What is a consumer services professional?

A consumer services professional is someone who interacts with customers to provide assistance, resolve issues, and ensure satisfaction with products or services. They often work in retail, hospitality, or customer support environments, utilizing communication and problem-solving skills to meet client needs.

What jobs fall under consumer services?

Consumer services encompass roles that directly serve customers, such as customer service representatives, retail sales associates, hospitality staff, and technical support specialists. These jobs often require strong communication skills, problem-solving abilities, and familiarity with service industry tools or software. They are typically found in retail stores, call centers, hotels, restaurants, and other service-oriented environments.
More about Consumer Services Professional jobs
What cities are hiring for Consumer Services Professional jobs? Cities with the most Consumer Services Professional job openings:
What are the most commonly searched types of Consumer Services jobs? The most popular types of Consumer Services jobs are:
What states have the most Consumer Services Professional jobs? States with the most job openings for Consumer Services Professional jobs include:
What job categories do people searching Consumer Services Professional jobs look for? The top searched job categories for Consumer Services Professional jobs are:
Consumer Services Professional jobs near you
Infographic showing various Consumer Services Professional job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.
Consumer Services Advocate

Consumer Services Advocate

Vornado Air, LLC.

Andover, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Consumer Services Advocate
VornadoAndover
The Consumer Services Advocate provides excellent customer support by phone, email, and chat to Vornado Consumers. You will assist consumers with new orders, advises of orders in process, provides information on new products, sends product literature upon request, takes consumers through our warranty process, and processes returns of products. The Consumer Service Advocate will promptly and resolve any consumer issues, respond to any questions, or refer them to the team members. It is also expected that you will complete related records, reports, documentation, and miscellaneous clerical tasks.
You Will:
  • Receive warranty claims for existing consumers by phone, chat, mail, and email.
  • Process the warranty claims through claim and order entry systems.
  • Receive orders for all consumers by phone, chat, mail, and email. Process orders through order entry systems.
  • Verify pricing, discounts, billing/shipping addresses, and credit status and inform consumers of any issues or back orders and anticipated availability of items on backorder.
  • Maintain files and updates addresses observing procedures within the determined systems.
  • Resolve issues with orders, including contacting parcel carriers (Fed Ex, UPS, USPS) to resolve shipping issues on the consumer’s behalf.
  • Process returns for consumers. Determine the nature of return and assess whether the product is returnable.
  • Corrects and re-ships any incorrect orders
  • Process related to consumer paperwork and credits
  • Send returned product to the Rework department for the appropriate check.
  • Inform consumers of any credit holds
  • Conduct consumer surveys
  • Resolve requests, and issues promptly.
  • Keep consumers informed of Company policies, procedures, and the status of orders and accounts.
  • Work well with other departments such as finance, shipping, pick and pack, and quality assurance to accomplish our goals.
  • Politely convey information while maintaining our professional reputation and providing consumer service.
You Have:
  • High School Diploma or equivalent.
  • Consumer Service/Data Entry experience preferred.
  • Ability to multi-task, solve problems and work within deadlines while communicating verbally with consumers and team members and in written applications.
  • Excellent phone and email etiquette
  • Team player with a willingness to assist others.
  • Maintain an organized station and be attentive to detail on multiple fronts.
  • Proficiency in ERP systems and Microsoft Office Suite.
  • Bi-lingual Spanish is preferred but not required.
  • Authorization to work in the United States on a full-time basis is required; employer sponsorship for employment-based visa status is not available for this position.
  • This is not a remote position.
Our Benefits:
  • Medical and Dental insurance offered with a generous company premium split.
  • Employee-paid vision insurance.
  • Employee paid Flexible Spending and Dependent Care
  • 401K and Roth options with 4% dollar for dollar match and short vesting schedule.
  • Company paid Costco or Sam's Club membership
  • Cost-share for individual or family memberships to any area YMCA.
  • Company paid life insurance, AD amp;D, short- and long-term disability.
  • 11 paid holidays.
  • PTO and Vacation accrual with short years of service increase schedule.
  • Employee Assistance Program offering mental health, wellness, and other services.
What Makes us Different Makes us Better
Vornado was founded on the premise that comfort is constant, bucking the trends of oscillation and utilitarian design. That still holds true today with a broad range of products that enhance efficiency and keep everyone comfortable all year long. Vornado maintains our worldwide reputation for forward-thinking products and above-and-beyond customer service from its headquarters in Andover, Kansas.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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