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Consumer Sales Representative Jobs (NOW HIRING)

TDS Telecom

Supervisor-Consumer Sales-Retail

Hobbs, NM · On-site

$71K - $116K/yr

The Supervisor-Consumer-Retail is responsible for the day-to-day operations of the TDS Consumer ... Hires, motivates and coaches a team of Customer Sales Representatives to meet or exceed revenue ...

CarShield

Inside Sales Representative

Saint Peters, MO · On-site

$80K - $200K/yr

Pay Rate and Benefits for Inside Sales Representative: * Competitive salary structure, including ... Consumer sales experience in a call center strongly preferred. * Basic computer and typing skills.

CarShield

Inside Sales Representative

Saint Peters, MO · On-site

$110K/yr

Pay Rate and Benefits for Inside Sales Representative: * Competitive salary structure, including ... Consumer sales experience in a call center strongly preferred. * Basic computer and typing skills.

CarShield

Inside Sales Representative

Saint Peters, MO

$80K - $200K/yr

Pay Rate and Benefits for Inside Sales Representative: * Competitive salary structure, including ... Consumer sales experience in a call center strongly preferred. * Basic computer and typing skills.

Windstar Cruises

Work with the Consumer Sales Management Team to develop better business practices and improve overall department performance. * Work with the Consumer Sales Management Team to assist in creating ...

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How much do consumer sales representative jobs pay per year?

As of Jul 24, 2026, the average yearly pay for consumer sales representative in the United States is $46,539.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $60,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Consumer Sales Representative, and why are they important?

To thrive as a Consumer Sales Representative, you need strong persuasion, product knowledge, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and sometimes certifications in sales techniques are typical requirements. Excellent communication, active listening, and resilience set top performers apart in this role. These competencies are crucial for building customer relationships, meeting sales targets, and driving business growth.

How does a Consumer Sales Representative typically collaborate with other departments to achieve sales targets?

Consumer Sales Representatives frequently work with marketing, customer service, and product teams to ensure a seamless customer experience and to meet or exceed sales goals. They often communicate customer feedback to product teams, coordinate with marketing for promotional campaigns, and rely on customer service to resolve post-sale issues. This cross-departmental collaboration helps identify new sales opportunities, enhance product offerings, and improve customer satisfaction, all of which are crucial for individual and team success.

What does a Consumer Sales Representative do?

A Consumer Sales Representative is responsible for selling products or services directly to individual customers. Their duties often include identifying potential clients, understanding customer needs, providing product information, and closing sales. They may work in various industries such as retail, telecommunications, or consumer goods. Excellent communication and customer service skills are essential for this role. Additionally, they may handle customer inquiries, process orders, and maintain relationships to encourage repeat business.
What cities are hiring for Consumer Sales Representative jobs? Cities with the most Consumer Sales Representative job openings:
Who are the top companies hiring for Consumer Sales Representative jobs? The top employers for Consumer Sales Representative jobs are:
What are popular job titles related to Consumer Sales Representative jobs? For Consumer Sales Representative jobs, the most frequently searched job titles are:
Consumer Sales Representative jobs near you
Infographic showing various Consumer Sales Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $46,539 per year, or $22.4 per hour.
Supervisor-Consumer Sales-Retail

Supervisor-Consumer Sales-Retail

TDS Telecom

Hobbs, NM • On-site

$71K - $116K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

TDS Telecom rating

6.7

Company rating: 6.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

61st of 83 rated telecommunications companies

Job description

Overview
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
What You'll Do:
The Supervisor-Consumer-Retail is responsible for the day-to-day operations of the TDS Consumer Retail team in the Retail Offices. As a result, they must be fully versed in all contact center specialties of Sales, Service Retention and OOT Construction Triage. Their primary function is to coach and develop their team of Retail associates to meet or exceed sales revenue targets, maximize customer satisfaction, grow the consumer customer base, achieve service level targets for calls and evaluate all aspects of consumer sales to ensure we are aligned with TDS's Core Behaviors. The position directs, supervises, coaches and evaluates performance of staff members. They are also responsible for day-to-day application of organizational policies and procedures, customer relations and the escalation of customer complaints. The position will utilize Key Performance Metrics (KPMs) to ensure we are exceeding our customer's expectations and achieving all of our revenue and performance targets.
Unlimited Earning Potential: Salary + uncapped commissions. Hit your goals and earn $100,000+ annually!
The individual selected for this position will be required to reside within a 45-minute driving distance from the Hobbs, New Mexico Retail store located at: 2827 N Dal Paso St Hobbs, NM or the Carlsbad, New Mexico retail store located at: 1092 N Canal St. Carlsbad, NM.
Responsibilities
  • Hires, motivates and coaches a team of Customer Sales Representatives to meet or exceed revenue targets and performance expectations.
  • Utilizes Key Performance Metrics (KPMs) to ensure we are exceeding our customer's expectations and achieving all of our overall revenue and performance targets.
  • Support all training and ensures that appropriate training programs are implemented and attended by employees including, but not limited to Cash Management & Triage tasks.
  • Conducts regularly scheduled team meetings and represents TDS at special events.
  • Reviews sales reports, operational measurements, results and implements programs and methods to improve them.
  • Coordinates activities that improve processes, remove barriers to our success, improve customer services, etc.
  • Evaluates overall and individual performance against quality standards.
  • Ensures that the established contact quality protocols are met and that representatives are following all department policies and procedures.
  • Partners with representative to determine regular performance metric goals by setting short-term and long term goals and rolling the results up into quarterly and annual performance reviews.
  • Reduces learning curve of new employees by doing additional training as needed and coaching for improvements on all performance metrics.
  • Promotes changes in policy, procedures, goals, etc.
  • Provides specific and timely observations on performance effectiveness which is supported by emailed documentation summaries from a call or in follow up emails.
  • Supports commission and incentives including the verification of data, creating sales focused and fun incentives, and tracking results for reporting purposes.
  • Reviews the associates schedule on a weekly basis and compares it to time entry to ensure accurate reporting.
  • Works with COPP's team to make updates to the current procedures and communicates them as needed.
  • Executes and supports OOT needs specific to pre-sales, post-launch, construction issues and triage support. Executes and supports marketing and sales plans by enthusiastically leading employees to the achievement of team objectives. Executes and supports plans and programs to ensure that high quality is delivered to delight our customers.
  • Maintains customer relations, including interfacing with the customers and handling escalated customer complaints and issues.
  • Participates in and supports all TDS Marketing initiatives
  • Facilitates and coordinates inter-departmental activities & Projects & Other duties and responsibilities as assigned
  • Travel to business offices as needed

Qualifications
Required Qualifications
  • Bachelors degree (or higher) -OR- 4+ years professional work experience.
  • 1+ years' experience in a formal or informal leadership role.
  • 2+ years' experience in Sales, Customer Service or Financial Services.
  • Must have and maintain a valid driver's license.

Other Qualifications
  • Travel to business offices as needed
  • Experience working with escalated customer issues and problem resolution
  • Understanding of the contact center & retail industry.
  • Excellent interpersonal communication skills (i.e., verbal, written, listening).
  • High-level sales skills.
  • Problem solving skills (i.e. customer complaints, business office issues).
  • Customer focused problem solving skills.
  • Willing and able to travel based on the needs of the business.
  • Able to diffuse high-tension situations comfortably.
  • Proven understanding of all internal procedures and processes
  • Diplomatic and tactful.
  • Ability to handle escalated customer calls with success, follow-through to completion.

Attitude
  • Consistently positive "can do" attitude
  • Willingness to help others
  • Training skills including communication and patience
  • Shares knowledge
  • Adheres to all standard practices, including attendance and computer use
  • Approachable

Customer Focus
  • Able to diffuse high-tension situations comfortably
  • Diplomatic, tactful, and empathetic
  • Dedicated to customer satisfaction
  • Ability to handle escalated customer calls with success, follow-through to completion

Expertise
  • Proficient in all applications and tools used in the contact center. .
  • Proven understanding of all internal procedures and processes
  • Researches issues and considers all options before seeking help
  • Excellent troubleshooting skills

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Life Insurance
  • 401(k) Plan
  • Generous Vacation & Paid Sick Leave
  • Seven Paid National Holidays & One Floating Holiday
  • Paid Parental Leave (6 weeks after 12 months of employment)
  • Adoption & Surrogacy Assistance
  • Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:
  • Short-Term & Long-Term Disability
  • TDS Service Discounts
  • Education Assistance
  • Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you'll have unlimited earning potential!
Pay Range (Hr./Yr.)
$71,500.00/Yr. - $116,200.00/Yr.

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