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Consumer Insight Manager Jobs in Oklahoma (NOW HIRING)

BOK Financial

Consumer Lending Risk Analyst

Tulsa, OK · On-site

$70K - $80K/yr

Consumer Product Management; Consumer Product Analyst; Risk Management Pay Transparency Salary ... Serves as a strategic thought leader around data insights including client surveys. Develops strong ...

BOK Financial

Consumer Lending Risk Analyst

Tulsa, OK

$70K - $80K/yr

Consumer Product Management; Consumer Product Analyst; Risk Management Pay Transparency Salary ... Serves as a strategic thought leader around data insights including client surveys. Develops strong ...

BOK Financial

Consumer Lending Risk Analyst

Tulsa, OK · On-site

$70K - $80K/yr

Consumer Product Management; Consumer Product Analyst; Risk Management Pay Transparency Salary ... Serves as a strategic thought leader around data insights including client surveys. Develops strong ...

GroupeSEB

$95K - $110K/yr

Identify and build on consumer insights to create new product opportunities via product innovation ... Project Management: Lead the development of new ranges under the leadership of the Global Director ...

GroupeSEB

Manage product sample inventory and coordinate sample requests for internal teams, sales partners ... Product Testing & Consumer Insights * Coordinate product performance testing, including kitchen ...

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All JobsConsumer Insight JobsConsumer Insight Manager JobsConsumer Insight Manager Jobs in Oklahoma

Consumer Insight Manager information

See Oklahoma salary details

$48.9K

$89.7K

$123.3K

How much do consumer insight manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for consumer insight manager in Oklahoma is $89,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $100,200.00 per year, depending on experience, location, and employer.

What is the difference between Consumer Insight Manager vs Market Research Analyst?

AspectConsumer Insight ManagerMarket Research Analyst
Required CredentialsBachelor's degree in marketing, psychology, or related field; often prefers experience in consumer behaviorBachelor's degree in marketing, statistics, or related field; often requires proficiency in data analysis
Work EnvironmentCorporate marketing teams, consumer goods companies, retailResearch firms, consulting agencies, corporate marketing departments
Employer & Industry UsageUsed in consumer-focused industries to guide marketing strategiesUsed across industries for data collection and market trend analysis

The Consumer Insight Manager focuses on understanding consumer behaviors to inform marketing strategies, often leading teams and developing insights. In contrast, the Market Research Analyst primarily collects and analyzes data to identify market trends. Both roles require analytical skills and industry knowledge but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a consumer insight manager, and why are they important?

To thrive as a Consumer Insight Manager, you need strong analytical abilities, market research expertise, and a background in business, marketing, or social sciences, often supported by a relevant degree. Proficiency with data analysis tools like SPSS, Tableau, or Qualtrics, and experience in quantitative and qualitative research methodologies are typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate data into actionable business strategies. These skills are essential to accurately interpret consumer behavior, inform decision-making, and drive competitive advantage for organizations.

What does a consumer insight manager do?

A Consumer Insight Manager is responsible for gathering, analyzing, and interpreting data about consumer behaviors, preferences, and trends. They use this information to help companies understand their target audience and make informed decisions about marketing strategies, product development, and customer experiences. The role often involves conducting market research, analyzing survey results, and presenting actionable insights to stakeholders. By understanding consumers’ motivations and needs, they help businesses stay competitive and better meet customer expectations.

How does a consumer insight manager typically collaborate with marketing and product teams to drive business decisions?

A Consumer Insight Manager frequently works cross-functionally, partnering closely with marketing and product teams to translate research findings into actionable strategies. They present insights from qualitative and quantitative research, helping team members understand customer needs, preferences, and pain points. By participating in strategy meetings and brainstorming sessions, they ensure that consumer perspectives are embedded in campaign development, product design, and overall business planning. This collaborative approach not only enhances the relevance of marketing efforts and product offerings but also supports data-driven decision making throughout the organization.
What are popular job titles related to Consumer Insight Manager jobs in Oklahoma? For Consumer Insight Manager jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Consumer Insight Manager jobs in Oklahoma look for? The top searched job categories for Consumer Insight Manager jobs in Oklahoma are:
What cities in Oklahoma are hiring for Consumer Insight Manager jobs? Cities in Oklahoma with the most Consumer Insight Manager job openings:
What are popular job titles related to Consumer Insight Manager jobs in OK? For Consumer Insight Manager jobs in OK, the most frequently searched job titles are:
Consumer Insight Manager jobs near you
Infographic showing various Consumer Insight Manager job openings in Oklahoma as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,689 per year, or $43.1 per hour.

Consumer Banking Client Experience Strategist

BOK Financial

Tulsa, OK • On-site

Full-time

Re-posted 28 days ago

Job description

Req ID: 78111
Location: Tulsa -TUL
Areas of Interest: Banking Center Management; Community & Employee Engagement; Consumer Banker; Consumer Banking; Consumer Market Management; Consumer Operations; Consumer Regional Management; Consumer Training & Development; Customer Service/Call Center; Training & Development
Pay Transparency Salary Range: Not Available
Application Deadline: 08/14/2026
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.
Bonus Type
Discretionary
Summary
This is a unique opportunity to shape and elevate the client experience across Consumer Banking at BOK Financial. As a Consumer Banking Client Experience Strategist, you'll play a key role in connecting strategy to execution-translating client experience expectations into practical, field-ready tools that drive consistency, engagement, and measurable impact. This highly collaborative role partners across the organization to enhance how we serve clients, improve frontline delivery, and ensure every interaction reflects our commitment to building meaningful, long-term relationships.
Job Description
The Consumer Banking Client Client Experience Strategist is responsible for developing and executing client experience enablement strategies that enhance client satisfaction, loyalty, and the consistency of frontline interactions. This role bridges the gap between client experience strategy and execution, ensuring client experience standards, behaviors, and "Moments that Matter" translate into field-ready tools and routines that drive adoption. The Consumer Banking Client Experience Strategist collaborates across the Consumer Bank to accelerate client-focused activity, improve execution quality, and drive measurable improvements in client experience outcomes. The position's core focus is equipping leaders and frontline employees with the tools, insights, and resources they need to deliver an exceptional experience.
Team Culture
Our team is deeply committed to putting clients at the center of everything we do. We value collaboration, continuous improvement, and a willingness to challenge the status quo to create better outcomes for our clients and employees. This role operates in an environment where ideas are encouraged, feedback is valued, and partnership across teams is essential. You will be supported by leaders who prioritize development and innovation, while also having the autonomy to bring forward new ideas and drive meaningful change in how we deliver the client experience.
How You'll Spend Your Time
  • Design and deliver client experience enablement strategies that translate expectations into clear, repeatable frontline behaviors
  • Partner cross-functionally to align on experience standards, identify friction points, and improve client interactions
  • Create and maintain leader-ready tools and resources that embed client experience expectations into daily routines and drive adoption
  • Lead the rollout of new and evolving client experience initiatives across Consumer Banking
  • Conduct field observations and call reviews to assess consistency, identify gaps, and recommend improvements
  • Turn client feedback and data into actionable insights that improve satisfaction, loyalty, and overall experience
  • Define and track success metrics, ensuring initiatives are delivering measurable impact
  • Support training efforts by developing content and tools that build capability and reinforce strong client experience behaviors

Education & Experience Requirements
This level of knowledge is normally acquired through completion of a Bachelors Degree in Business or related field of study and 7+ years of experience in client experience, sales operations, or a related field in the banking industry or equivalent combination of education and experience.
  • Ability to drive change management and ensure alignment with business objectives.
  • Strong working knowledge of Consumer Banking products, services and industry trends.
  • Exceptional priority, time management, organization, and multi-tasking skills to effectively handle projects in a fast-paced, high volume and deadline intensive environment.
  • Ability to work collaboratively and adapt to changing priorities.
  • Excellent analytical skills including VOC, complaint, and behavioral trend analysis with the ability to interpret data and generate insights.
  • Excellent written and verbal communication skills with the ability to prepare and deliver persuasive oral and written reports and presentations; ability to communicate with senior level management, regulators, and executive officers.
  • Demonstrated leadership and ability to influence without authority across teams and levels.
  • High proficiency in MS Office and comfort working with dashboards and experience-related tools.

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
Please contact recruiting_coordinators@bokf.com with any questions.

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