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Consumer Engagement Manager Jobs (NOW HIRING)

YO AI Labs

Engagement Manager

Manhattan, NY · On-site

$150 - $210/hr

Engagement Manager - Strategic Alliances (CPG + Retail) Location : New York, USA Required ... Consumer industries strongly preferred. #J-18808-Ljbffr

Quantiphi, Inc.

Engagement Manager

Princeton, NJ · On-site

We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods ... Engagement Manager Experience Level: 12+ yrs Work Location: New Jersey, USA Role Overview: We are ...

Alliant

Principal Engagement Manager

Chicago, IL · On-site

$106K - $182K/yr

... CRM, digital, analytics, operations, and risk/compliance. Accountable for measurable improvements ... Set engagement strategy and multi-quarter roadmap for consumer products such as deposits, cards ...

Suvidahealthcare

Broker Engagement Manager

Phoenix, AZ · On-site

$70 - $90/hr

... and consumer experience that improves the quality of life for the people, families, and ... The Broker Manager will be a pivotal resource for the Clinical and Neighborhood Engagement teams ...

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Consumer Engagement Manager information

See salary details

$27K

$77.8K

$136.5K

How much do consumer engagement manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for consumer engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

How does a consumer engagement manager collaborate with cross-functional teams to enhance customer experiences?

A Consumer Engagement Manager frequently partners with marketing, product development, and customer service teams to ensure a seamless and engaging customer journey. This collaboration involves sharing consumer insights, coordinating campaign strategies, and aligning messaging across channels. By working closely with these departments, the manager helps create cohesive experiences that resonate with consumers and drive brand loyalty. Effective communication and regular meetings are essential to keep all stakeholders informed and aligned toward common goals.

What are the key skills and qualifications needed to thrive as a consumer engagement manager, and why are they important?

To thrive as a Consumer Engagement Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a bachelor’s degree in marketing, business, or a related field. Proficiency with CRM systems, marketing automation platforms, and analytics tools like Google Analytics is typically required. Outstanding communication, creativity, and problem-solving skills help foster strong consumer relationships and drive engagement. These skills are vital for developing effective campaigns, increasing customer loyalty, and supporting business growth.

What is a consumer engagement manager?

A consumer engagement manager is responsible for developing strategies to build and maintain positive relationships with customers, often through marketing campaigns, social media, and customer feedback. They analyze customer data and use communication tools to enhance brand loyalty and satisfaction, typically requiring skills in communication, data analysis, and familiarity with customer relationship management (CRM) software.
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What states have the most Consumer Engagement Manager jobs?

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What job categories do people searching Consumer Engagement Manager jobs look for?

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Consumer Engagement Manager jobs near you
Infographic showing various Consumer Engagement Manager job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

Sr. Product Manager, Consumer Engagement (Alerting)

Equifax, Inc.

Alpharetta, GA • On-site

$120 - $170/hr

Other

Re-posted 15 days ago

Equifax rating

7.5

Company rating: 7.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Position does not offer immigration sponsorship or support, including F-1 STEM OPT extension support

We are looking for a data-driven, user-centric Sr. Product Manager to own the strategy and execution of our consumer-facing alerts and notifications across our Direct and Indirect channels. In this role, you will manage the alerts portfolio and lead in the productization of new alerting capabilities across all consumer channels. You will balance the technical challenges of deliverability and platform infrastructure with the creative challenge of designing engaging, high-value consumer touchpoints. Your goal is simple: deliver the right message, to the right user, on the right channel, at the perfect time

What you'll do

  • Product Strategy and Vision: Define and execute the product strategy for all consumer-facing notifications across SMS, Push, and Email.

  • Performance Optimization and Reporting: Establish key performance indicators (KPIs) for assessing and reporting on alert delivery health, engagement, opt-out rates. Monitor and identify areas of improvements.

  • Partnership and Collaboration with Internal Stakeholders: Work closely with IT, Finance, Legal, Operations, and other key stakeholders to ensure the successful implementation and operation of new alerting capabilities and enhancements.

  • Work closely with backend platform and infrastructure teams to ensure alerting platforms can scale efficiently by providing high delivery, low latency capabilities to support growing alerting volumes.

  • Vendor Solution Management: Provide support managing internal and vendor based alerting solutions and platforms Monthly/Quarterly. Monitor internal and vendor performances to the agreed metrics and SLAs.

  • Compliance Management: Ensure all alerting solutions comply with relevant laws, regulations, and industry standards.

  • Subject Matter Expertise: Serves as the Subject Matter Expert (SME) for customer alerting, overseeing the migration and management of our new Consumer Engagement Platform (CEP) and Mobile Marketing Platform (MMP) infrastructure.

  • Support & Troubleshooting:Provide ongoing support for consumer payment ,addressing any issues or challenges that arise post-implementation.

  • Flexibility to work outside of standard business hours may be needed to collaborate with cross-functional global engineering and marketing teams.

  • We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday) , paired with Friday Flexibility to wrap up your week remotely.

What experience you need

  • Bachelor’s degree in Business, Finance, Information Technology, or a related field.

  • 5+ years of product management experience, specifically focused on notifications, CEP platforms, MMP tools or high-volume transactional products.

  • Platform Product Management: Strong background in productizing backend services into consumer-facing features or reusable APIs.

  • Compliance Knowledge: Proven experience navigating digital privacy and communications regulations (TCPA, CASL) across North America.

  • Requirement Delivery: Demonstrated success leading Agile teams managing complex product backlogs across global architectures.

What could set you apart

MBA or other advanced degree is preferred.

#J-18808-Ljbffr

What Equifax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Equifax

Sourced by ZipRecruiter

As a global data, analytics, and technology company, we play an essential role in the economy by helping companies in diverse industries such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make critical decisions with greater confidence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1899

Social media

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