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Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

Senior Copywriter

Scottsdale, AZ · On-site

$80 - $100/hr

All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We ...

HR Operations Coordinator

Portland, OR · On-site

$42K - $52K/yr

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

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Consumer Cellular information

What is Consumer Cellular?

Consumer Cellular is a mobile virtual network operator (MVNO) that provides affordable, no-contract cell phone plans primarily aimed at seniors and those seeking simple wireless service. The company offers flexible plans, a selection of phones, and customer support tailored to older adults. Consumer Cellular operates on major nationwide networks, providing wide coverage while allowing customers to customize their plans to fit their usage needs. They are known for their straightforward pricing, AARP discounts, and award-winning customer service.

What are the primary responsibilities and daily tasks for a customer service representative at Consumer Cellular?

As a Customer Service Representative at Consumer Cellular, you will primarily handle incoming calls from customers, assist with account inquiries, troubleshoot device or service issues, and provide product information. Your day typically involves responding to customer requests, processing orders or changes, and documenting interactions in the system. You'll collaborate closely with team members and supervisors to resolve complex issues and ensure customer satisfaction. This role requires strong communication skills, patience, and the ability to adapt to a fast-paced call center environment.

What are the key skills and qualifications needed to thrive as a customer service representative at Consumer Cellular, and why are they important?

To thrive as a Customer Service Representative at Consumer Cellular, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer proficiency are essential technical requirements. Patience, active listening, and a customer-focused attitude help representatives resolve concerns effectively and build rapport. These skills ensure positive customer experiences, efficient issue resolution, and support the company's reputation for quality service.

What is the difference between Consumer Cellular vs Customer Service Representative?

AspectConsumer CellularCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer experience in telecommunicationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or remote call centers, retail storesCall centers, retail locations, or remote
Industry UsageTelecommunications, mobile servicesCustomer service across various industries, including telecom
Common Search/ComparisonCompany overview, plans, servicesJob roles, responsibilities, pay, and career path

Consumer Cellular is a mobile service provider focusing on affordable plans and customer support, while a Customer Service Representative is a role within many industries, including telecom, responsible for assisting customers. The two are related but serve different purposes: one is a company, the other a job role within or outside the company.

Does consumer cellular offer remote work?

Consumer Cellular offers some remote work opportunities, particularly for customer service and sales roles, which may require a computer and phone. The availability of remote positions can vary by role and location, so applicants should check current job listings for specific remote options.
More about Consumer Cellular jobs

What cities are hiring for Consumer Cellular jobs?

Cities with the most Consumer Cellular job openings:

What states have the most Consumer Cellular jobs?

States with the most job openings for Consumer Cellular jobs include:

Infographic showing various Consumer Cellular job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Senior NetSuite Engineer

Scottsdale, AZ • On-site

$125 - $150/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Our Commitment to You

At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it. All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.


Job Summary

As a Senior NetSuite Developer, you will play a pivotal role in developing and optimizing our NetSuite ERP platform. You will ensure that NetSuite supports Consumer Cellular's evolving business needs, including finance, inventory, and customer relationship management. You will drive system improvements and collaborate with various teams at Consumer Cellular to deliver solutions that enhance operational efficiency and decision-making.


You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.


Responsibilities

  • NetSuite Administration: Oversee the configuration, management, and maintenance of the NetSuite ERP system, ensuring it supports business operations effectively and securely.

  • System Optimization & Customization: Lead efforts to optimize and customize NetSuite for business requirements, using SuiteScript, SuiteFlow, and other development tools to enhance functionality and streamline processes.

  • Code Management: Manage the implementation of new code for modules, system upgrades, and integrations with third-party systems, ensuring projects are delivered on time and within scope.

  • User Support & Training: Provide expert-level support to internal users, resolve technical issues, and conduct training sessions to ensure effective system adoption across departments.

  • Collaboration & Strategy: Partner with key business units (Finance, Operations, Customer Support) to understand their requirements, translating those needs into NetSuite solutions that support business goals.

  • Reporting & Analytics: Design and deliver custom reports, dashboards, and analytics to provide insights that inform strategic business decisions.


Minimum Qualifications (Education, Experience, Skills)

Experience with the latest NetSuite features and functionalities (NetSuite 2020+ versions).


Bachelor's d egree in Information Technology, Computer Science, Business, or a related field, or equivalent work experience.


Familiarity with cloud-based technologies and best practices for security and governance.


Experience in Agile project management methodologies.


Experience with using Celigo Integrator.io for Integrations or similar ETL tool.


Experience and Technical Skills:

  • 7+ years of experience in Oracle NetSuite administration, with at least 2 years in a lead Developer or Senior Developer role.

  • Strong expertise in NetSuite ERP modules, SuiteApps, SuiteScript, SuiteFlow, and SuiteTalk.

  • Proven track record of leading and managing NetSuite integrations and customizations.

  • 2-3 Full lifecycle implementations.

  • Experience working with finance, inventory management, order management, and CRM modules within NetSuite.

  • Advanced proficiency in NetSuite development and customizations.

  • Expertise in SuiteScript, SuiteFlow, and SuiteCloud Development Framework (SDF).

  • Experience with third-party system integrations, APIs, and business process automation.

  • Certifications: NetSuite Administrator or Developer Certification is highly preferred.


Soft Skills:

  • Strong problem-solving skills and ability to think strategically.

  • Exceptional communication skills, both verbal and written.

  • Ability to collaborate effectively with cross-functional teams and business leaders.


About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through our company-owned neighborhood stores, online at ConsumerCellular.com, by phone at (888) 345-5509, and at leading retailers including Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube for tutorials, features, applications, and company news.


Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

  • Minimum Salary: $111,300

  • Maximum Salary: $161,700


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.



  • Competitive base pay with potential for shift differential, overtime and bonus pay

  • Medical insurance (98% company-paid for full-time employee only coverage)

  • Dental and Vision insurance (100% company-paid for full-time employee only coverage)

  • 401(k) company match of 100% up to 6% of your pay

  • Discounted Consumer Cellular wireless phone plan for employees

  • Paid Time Off (PTO) available following a 30-day waiting period*

  • 6 company-paid holidays plus 16 hours of floating holiday accrual per year

  • Flexible Spending Accounts (FSA) for health care and dependent care expensesi>
  • Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)

  • Long-Term Disability insurance (100% company-paid)

  • Employee Assistance Program (100% company-paid)

  • Employee rewards program


*Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.


Pre-employment background check and drug screen is required.


Primary Location

United States-Arizona-Scottsdale 9363 E Bahia Dr 9363 E Bahia Dr Scottsdale 85260


Job

Information Technology


Schedule

Full-time


Travel

No


Job Posting

Aug 4, 2026


Unposting Date

Aug 19, 2026


Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal to consider under local, state or federal law. Consumer Cellular is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human.Resources@consumercellular.com.

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