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Consumer Cellular Jobs in Oregon (NOW HIRING)

Consumer Cellular

IT Help Desk Technician

Portland, OR · On-site

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

Consumer Cellular

Accounts Payable Specialist

Portland, OR · On-site

$22.50 - $29/hr

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

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Consumer Cellular information

See Oregon salary details

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How much do consumer cellular jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for consumer cellular in Oregon is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.67 and $28.77 per hour, depending on experience, location, and employer.

What is Consumer Cellular and what do they do?

Consumer Cellular is a mobile virtual network operator (MVNO) that provides affordable, no-contract cell phone plans primarily aimed at seniors and those seeking simple wireless service. The company offers flexible plans, a selection of phones, and customer support tailored to older adults. Consumer Cellular operates on major nationwide networks, providing wide coverage while allowing customers to customize their plans to fit their usage needs. They are known for their straightforward pricing, AARP discounts, and award-winning customer service.

How much do Consumer Cellular employees make?

Consumer Cellular employees' salaries vary by role, experience, and location. On average, customer service representatives earn around $15 to $20 per hour, while technical support and management positions tend to pay higher. Compensation packages may also include benefits such as health insurance and retirement plans.

What skills are needed for Consumer Cellular jobs?

Consumer Cellular jobs typically require strong communication and customer service skills, as many roles involve assisting customers over the phone or in person. Basic technical knowledge, problem-solving abilities, and the ability to work in a team environment are also important. Depending on the position, familiarity with mobile devices, sales techniques, or data entry may be beneficial.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Consumer Cellular, and why are they important?

To thrive as a Customer Service Representative at Consumer Cellular, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer proficiency are essential technical requirements. Patience, active listening, and a customer-focused attitude help representatives resolve concerns effectively and build rapport. These skills ensure positive customer experiences, efficient issue resolution, and support the company's reputation for quality service.

How much does Consumer Cellular pay per hour?

Consumer Cellular customer service representatives typically earn around $12 to $15 per hour, depending on experience and location. Compensation may also include benefits such as flexible schedules and training opportunities.

What is the difference between Consumer Cellular vs Customer Service Representative?

AspectConsumer CellularCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer experience in telecommunicationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or remote call centers, retail storesCall centers, retail locations, or remote
Industry UsageTelecommunications, mobile servicesCustomer service across various industries, including telecom
Common Search/ComparisonCompany overview, plans, servicesJob roles, responsibilities, pay, and career path

Consumer Cellular is a mobile service provider focusing on affordable plans and customer support, while a Customer Service Representative is a role within many industries, including telecom, responsible for assisting customers. The two are related but serve different purposes: one is a company, the other a job role within or outside the company.

What are the primary responsibilities and daily tasks for a Customer Service Representative at Consumer Cellular?

As a Customer Service Representative at Consumer Cellular, you will primarily handle incoming calls from customers, assist with account inquiries, troubleshoot device or service issues, and provide product information. Your day typically involves responding to customer requests, processing orders or changes, and documenting interactions in the system. You'll collaborate closely with team members and supervisors to resolve complex issues and ensure customer satisfaction. This role requires strong communication skills, patience, and the ability to adapt to a fast-paced call center environment.

What is the lawsuit against Consumer Cellular?

There have been no publicly reported lawsuits specifically targeting Consumer Cellular as a company. Job seekers should focus on the company's reputation and employment practices rather than legal issues, which appear to be minimal or unreported. It is advisable to review recent news or official statements for the most current information.
What are popular job titles related to Consumer Cellular jobs in Oregon? For Consumer Cellular jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Consumer Cellular jobs in Oregon look for? The top searched job categories for Consumer Cellular jobs in Oregon are:
What cities in Oregon are hiring for Consumer Cellular jobs? Cities in Oregon with the most Consumer Cellular job openings:
Consumer Cellular jobs near you
IT Help Desk Technician

IT Help Desk Technician

Consumer Cellular

Portland, OR • On-site

Full-time

Posted 16 days ago

Consumer Cellular rating

8.0

Company rating: 8.0 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

18th of 79 rated telecommunications companies

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
Job Summary
With a high degree of privacy, security and professionalism, provide necessary technical services and support in a consistent and timely manner to Consumer Cellular's management staff, employees, and partners. Ensure Consumer Cellular Inc's (CCI) mission critical infrastructure, systems, and applications maintain a high level of stability, availability, and performance to support CCI's Contact Center Operations, and various 24/7/365 business functions.
You will need to reside within 50 miles of work location as this role is an onsite role.
Responsibilities
  • Monitor and respond quickly, effectively, and professionally to requests and issues, partnering as needed with other IT team members.
  • Work independently to stay on task, prioritize urgent issues, and send communications to the necessary parties.
  • Utilize standard IT Request Management software to record, monitor, redirect, and escalate tickets assigned to the queue and process first-in first-out based on priority.
  • Utilize standard IT Wiki software to document processes, procedures, systems, and services, to preserve and grow Help Desk knowledge, and maintain inventory of all equipment, software, and software licenses.
  • Ensure that each workstation in the facility has a working computer, monitor, keyboard, mouse, phone, and any additional specialized equipment.
  • Install, configure, maintain, and repair IT equipment following IT standard processes and procedures; assist remote users that are using company-issued equipment and telephony devices.
  • Assist users across all levels of the organization with both onsite and remote work, troubleshoot technical issues, and collaborate with other team members when needed.
  • Perform assigned activities and tasks on schedule following IT standard processes and procedures.
  • Produce activity reports as needed.
  • Periodically learn new technical skills on the job, and attend relevant training throughout the calendar year.

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