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Consumer Cellular Jobs in Arizona (NOW HIRING)

Consumer Cellular

Senior AI Engineer

Scottsdale, AZ · On-site

$55.75 - $71.75/hr

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

Consumer Cellular

TOC Technician

Phoenix, AZ · On-site

$45K - $58K/yr

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

Consumer Cellular

Senior Copywriter

Scottsdale, AZ · On-site

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

Consumer Cellular

Receptionist

Scottsdale, AZ · On-site

$16 - $21/hr

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

New

Consumer Cellular

Receptionist

Scottsdale, AZ · On-site

$15.75 - $21/hr

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter ...

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Consumer Cellular information

See Arizona salary details

$9

$24

$60

How much do consumer cellular jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for consumer cellular in Arizona is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.30 and $28.01 per hour, depending on experience, location, and employer.

Does consumer cellular offer remote work?

Consumer Cellular offers some remote work opportunities, particularly for customer service and sales roles, which may require familiarity with phone systems and computer skills. The availability of remote positions can vary based on the role and company needs, so applicants should review specific job listings for current remote options.

What is Consumer Cellular?

Consumer Cellular is a mobile virtual network operator (MVNO) that provides affordable, no-contract cell phone plans primarily aimed at seniors and those seeking simple wireless service. The company offers flexible plans, a selection of phones, and customer support tailored to older adults. Consumer Cellular operates on major nationwide networks, providing wide coverage while allowing customers to customize their plans to fit their usage needs. They are known for their straightforward pricing, AARP discounts, and award-winning customer service.

What's it like to work at Consumer Cellular?

Consumer Cellular offers customer service and sales roles that typically involve working in a call center environment. Employees often work full-time or part-time schedules, with training provided on company products and systems. The company emphasizes a supportive atmosphere and values communication skills and technical proficiency.

What are the key skills and qualifications needed to thrive as a customer service representative at Consumer Cellular, and why are they important?

To thrive as a Customer Service Representative at Consumer Cellular, you need strong communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer proficiency are essential technical requirements. Patience, active listening, and a customer-focused attitude help representatives resolve concerns effectively and build rapport. These skills ensure positive customer experiences, efficient issue resolution, and support the company's reputation for quality service.

What is the difference between Consumer Cellular vs Customer Service Representative?

AspectConsumer CellularCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer experience in telecommunicationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentOffice or remote call centers, retail storesCall centers, retail locations, or remote
Industry UsageTelecommunications, mobile servicesCustomer service across various industries, including telecom
Common Search/ComparisonCompany overview, plans, servicesJob roles, responsibilities, pay, and career path

Consumer Cellular is a mobile service provider focusing on affordable plans and customer support, while a Customer Service Representative is a role within many industries, including telecom, responsible for assisting customers. The two are related but serve different purposes: one is a company, the other a job role within or outside the company.

What are the primary responsibilities and daily tasks for a customer service representative at Consumer Cellular?

As a Customer Service Representative at Consumer Cellular, you will primarily handle incoming calls from customers, assist with account inquiries, troubleshoot device or service issues, and provide product information. Your day typically involves responding to customer requests, processing orders or changes, and documenting interactions in the system. You'll collaborate closely with team members and supervisors to resolve complex issues and ensure customer satisfaction. This role requires strong communication skills, patience, and the ability to adapt to a fast-paced call center environment.
What are popular job titles related to Consumer Cellular jobs in Arizona? For Consumer Cellular jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Consumer Cellular jobs in Arizona look for? The top searched job categories for Consumer Cellular jobs in Arizona are:
What cities in Arizona are hiring for Consumer Cellular jobs? Cities in Arizona with the most Consumer Cellular job openings:
Consumer Cellular jobs near you
Infographic showing various Consumer Cellular job openings in Arizona as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,256 per year, or $24.2 per hour.

Senior AI Engineer

Consumer Cellular

Scottsdale, AZ • On-site

$55.75 - $71.75/hr

Full-time

Posted 25 days ago

Consumer Cellular rating

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

30th of 97 rated telecommunications companies

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.
Job Summary
Consumer Cellular is seeking a visionary Senior AI Engineer to lead the design, strategy, and execution of Artificial Intelligence solutions that transform how we serve customers and empower employees.
Reporting directly to the Chief Information Officer, this highly visible role will define the company's AI roadmap while partnering with executive leadership and business domain owners to identify opportunities where AI can fundamentally improve business outcomes.
This leader will combine deep technical expertise with strategic business acumen to design intelligent systems, machine learning solutions, and AI-powered decisioning agents that improve employee productivity, elevate customer experiences, and reimagine work across the enterprise.
Success in this role requires someone who is equally comfortable discussing enterprise AI strategy with executives, facilitating innovation workshops with business leaders, and designing scalable AI architectures that move from concept to production.
This is more than an engineering role-it's an opportunity to shape the future of work at Consumer Cellular.
What You Will Do
AI Strategy & Enterprise Transformation
  • Develop and execute Consumer Cellular's enterprise AI strategy aligned with business priorities.
  • Identify opportunities where Artificial Intelligence can fundamentally improve operations, customer experiences, and employee productivity.
  • Partner with executive leadership and business stakeholders to create AI roadmaps and implementation strategies.
  • Lead AI discovery sessions across Customer Care, Retail, Sales, Marketing, Finance, HR, Operations, and Technology.
  • Challenge existing business processes by reimagining how work should be performed in an AI-enabled organization.
  • Prioritize AI initiatives based on business value, feasibility, customer impact, and operational efficiency.
  • Build executive-level business cases demonstrating measurable ROI for AI investments.

AI Solution Architecture
  • Design enterprise-scale AI solutions supporting customer-facing and employee-facing experiences.
  • Architect intelligent decisioning agents that augment frontline employees during customer interactions.
  • Design Retrieval-Augmented Generation (RAG) architectures leveraging enterprise knowledge.
  • Build scalable AI platforms capable of supporting multiple business domains.
  • Define standards for AI architecture, model governance, observability, security, and responsible AI.
  • Evaluate emerging AI technologies and determine applicability within Consumer Cellular.

Machine Learning & AI Engineering
  • Design, develop, deploy, and optimize production-ready machine learning solutions.
  • Build predictive and prescriptive models supporting customer retention, sales optimization, workforce management, fraud detection, and operational efficiency.
  • Develop AI copilots and intelligent assistants using Large Language Models.
  • Optimize prompts, model performance, reasoning quality, and AI workflows.
  • Establish MLOps standards supporting enterprise deployment and lifecycle management.

Intelligent Agent Development
Lead Development of AI Agents capable of
  • Customer service decision support
  • Knowledge retrieval
  • Workflow orchestration
  • Next-best-action recommendations
  • Employee coaching
  • Quality assurance automation
  • Contact summarization
  • Customer journey optimization

These agents should improve employee decision making while preserving the human connection that defines Consumer Cellular's customer experience.
Business Partnership
  • Build trusted relationships with executive leaders and business domain experts.
  • Translate operational challenges into AI-enabled business solutions.
  • Lead AI workshops focused on innovation and future-state process design.
  • Influence business leaders to adopt AI-driven operating models.
  • Communicate complex AI concepts to technical and non-technical audiences.

Technical Leadership
  • Provide technical leadership for enterprise AI initiatives.
  • Mentor engineers and promote AI best practices.
  • Establish coding standards, architecture patterns, and engineering excellence.
  • Drive experimentation while maintaining production-quality engineering discipline.
  • Stay ahead of emerging technologies including:
    • Large Language Models
    • Agentic AI
    • Autonomous AI Systems
    • Machine Learning
    • Multi-Agent Frameworks
    • AI Governance
    • Intelligent Automation

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