Consumer Affairs Jobs (NOW HIRING)

This position located in the SACRAMENTO FIELD OFFICE
Under the general direction of the Division of Investigation (DOI), Investigation and Enforcement Unit (IEU) Deputy Chief, the Special Operations Unit (SOU) Supervising Investigator II (Commander) oversees the Backgrounds, Internal Affairs (including the Computer Forensics Team), Enforcement Support, and Specialized Investigation and Training Units. The Supervising Investigator II performs the full range of peace officer duties, as specified in section 830.3 of the Penal Code and acts at all times with courtesy and professionalism.
The Supervising Investigator II must perform the full range of peace officer duties and responsibilities in the accomplishment of their assignments. In addition, the Supervising Investigator II must qualify and carry a firearm, have a valid California Drivers License and be able to operate a motor vehicle.
This recruitment is until filled and applications will be reviewed on a monthly basis. The cutoff date will be:
August 5, 2026
September 4, 2026
October 5, 2026
November 5, 2026
December 4, 2026
January 5, 2027
In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
Please let us know how you heard about our position by taking this brief survey.
https://forms.office.com/g/ZDz01HNTGG
CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.
You will find additional information about the job in the Duty Statement .
Working Conditions
Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.
Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• SUPERVISING INVESTIGATOR II, DEPARTMENT OF CONSUMER AFFAIRS

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-524438
Position #(s):
612-200-8597-001
612-200-8597-XXX
Working Title:
Commander
Classification:
SUPERVISING INVESTIGATOR II, DEPARTMENT OF CONSUMER AFFAIRS $9,840.00 - $13,459.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Division of Investigation
Department Information
The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.
DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.
The mission of the Division of Investigation: To provide law enforcement investigative services, in order to protect California consumers and licensees by effectively and efficiently enforcing laws, regulations and professional standards.
DCA website: http://www.dca.ca.gov/
Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired.
The position(s) require(s) a Drug Screening be passed prior to being hired.
The position(s) require(s) a valid driver's license (DL). Provide a photocopy in PDF format of the front and back of your DL, clearly showing your name as stated on the license, issuing state, DL number, class, and expiration.
Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.
The position(s) require(s) Medical Clearance prior to being hired.
Fingerprinting: Chapter 2, section 154.3 California Business Professions Code (a) pursuant to subdivision (u) of Section 11105 of the Penal Code, the department shall submit to the Department of Justice fingerprint images and related information required by the Department of Justice for an employee, prospective employee, contractor, subcontractor, or volunteer. The Department of Justice shall provide a state- or federal-level response pursuant to subdivision (p) of Section 11105 of the Penal Code.
The position(s) require(s) Psychological Evaluation clearance prior to being hired.
Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.
Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Consumer Affairs
Office of Human Resources
Attn: Recruitment Technician, JC 524438, GP
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Consumer Affairs
Office of Human Resources
Recruitment Technician, JC 524438, GP
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
Please note: The drop off location may be non-operational on weekends and holidays.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• Possession of a Peace Officer Standards and Training (POST) Certificate of Completion from Basic Academy or Specialized Basic Investigators' Certificate of Completion.
• Law enforcement experience
• 4 year degree with a major in criminal justice, law enforcement, administration of justice, police science, criminology, or a comparable field of study
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
DOIPersonnel@dca.ca.gov
(000) -
DOIPersonnel@dca.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 574-8280
EEO@dca.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
Instructions:
- Essay format, not to exceed two pages
- Typed in Arial 12 point font
- Type your name and JC# in upper right corner on each page
1. Command Leadership & Program Oversight
Describe your experience managing complex investigative or enforcement programs. In your response, include the scope of staff you supervised (sworn and/or non_sworn), how you set priorities, managed caseloads, and ensured high_quality investigative outcomes. Provide a specific example demonstrating your leadership in a sensitive or high_profile investigative matter.
2. Policy Development & Organizational Improvement
This position requires developing and implementing policies and procedures for multiple statewide programs. Describe a time when you created, revised, or implemented a policy or procedure. Explain your role and how you ensured compliance and measured effectiveness.
3. Training Program Management
The SOU Commander oversees statewide training programs, including POST requirements, firearms, defensive tactics, academies, and specialized training. Provide an example of when you identified a training need and developed or improved a training plan or curriculum.
4. Personnel Management & Performance Evaluation
This position requires resolving personnel issues, conducting performance evaluations, and creating a productive, compliant work environment. Describe a challenging personnel management situation you handled. Explain your approach to corrective action and how you ensured fairness, professionalism, and compliance with state personnel rules.
5. Internal Affairs & Sensitive Investigations
The SOU conducts highly sensitive internal affairs investigations, often at the direction of DCA's Executive Office. Describe your experience conducting or supervising highly sensitive, confidential, or internal investigations. Include an example highlighting any complexities of the case and how you balanced investigative needs with organizational sensitivity.
Filing Instructions
If you are using education to meet the minimum qualifications, as specified in the classification specification (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.
Using the online application system as specified in t