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Consumer Affairs Jobs (NOW HIRING)

National Beverage

Consumer Affairs Supervisor

Hayward, CA · On-site

$70K/yr

The Consumer Affairs Supervisor (CAS) reports to the Director of Quality Assurance. The CAS coordinates and directs the administrative support functions of the Consumer Affairs Department. The CAS ...

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Jostens

Consumer Affairs Specialist

Owatonna, MN · On-site +1

$21.64 - $23.08/hr

CONSUMER AFFAIRS SPECIALIST FULL TIME | REMOTE OR HYBRID AT JOSTENS' OWATONNA MN FACILITY ABOUT YOU: Are you looking for a service focused position? If so, apply now to be a consumer affairs ...

Glanbia

Consumer Affairs Representative

Downers Grove, IL · On-site

$23 - $25/hr

Immediate Hiring for an experienced Consumer Affairs Representative at Glanbia Performance Nutrition! About Glanbia Glanbia is a global nutrition company dedicated to providing better nutrition for ...

CARFAX

Consumer Affairs Analyst

Centreville, VA · On-site

$51K - $70K/yr

Join Team CARFAX as a Consumer Affairs Analyst! Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand ...

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Consumer Affairs information

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$11K

$70.9K

$153K

How much do consumer affairs jobs pay per year?

As of Jul 14, 2026, the average yearly pay for consumer affairs in the United States is $70,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Consumer Affairs position, and why are they important?

To thrive in Consumer Affairs, you need strong communication, conflict resolution, and customer service skills, often supported by a degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software, case management systems, and complaint resolution protocols is typically important. Outstanding professionals in this field also demonstrate empathy, patience, problem-solving abilities, and attention to detail. These skills are vital to effectively address consumer concerns, represent company interests, and maintain positive brand reputation.

What is a Consumer Affairs job?

A Consumer Affairs job focuses on assisting customers with inquiries, concerns, and complaints about a company's products or services. Professionals in this role ensure customer satisfaction, address disputes, and provide solutions while maintaining company policies. They may also analyze customer feedback to improve products and services. Strong communication, problem-solving, and empathy are essential skills in this field.

What does a consumer affairs specialist do?

A consumer affairs specialist handles customer complaints, provides information about products and services, and ensures companies comply with consumer protection laws. They often analyze feedback, communicate with consumers, and work to resolve issues to maintain customer satisfaction and trust.

How can I make 2000 a week working from home?

Consumer Affairs professionals can increase earnings by working in high-demand roles such as customer service management, complaint resolution, or quality assurance, often requiring strong communication skills and familiarity with CRM tools. Earning $2000 weekly typically involves full-time employment, performance bonuses, or freelance consulting, and may require certifications or experience in consumer rights or dispute resolution.

What is the work of consumer affairs?

Consumer affairs professionals handle issues related to consumer rights, product safety, and fair business practices. They investigate complaints, enforce regulations, and provide information to protect consumers, often working with government agencies or consumer advocacy organizations.

What jobs pay 4000 a week without a degree?

Consumer Affairs roles typically do not pay $4,000 a week without a degree; however, high-paying sales positions, such as real estate brokers or insurance agents, can reach that level with experience and licensing. Skilled trades like certain construction or electrical work may also offer high earnings, especially with overtime or specialized skills. These jobs often require certifications, strong interpersonal skills, and experience rather than formal degrees.

What are some typical challenges faced by Consumer Affairs professionals on the job?

Consumer Affairs professionals often encounter challenging situations such as addressing dissatisfied customers, handling complex complaints, and finding resolutions that align with company policies. The role may require balancing customer satisfaction with company interests, sometimes under tight deadlines or during product recalls. Adaptability and resilience are key, as no two cases are exactly alike and priorities can shift quickly. However, successfully managing these challenges can be very rewarding, as it contributes directly to improved customer loyalty and organizational reputation.

More about Consumer Affairs jobs
What cities are hiring for Consumer Affairs jobs? Cities with the most Consumer Affairs job openings:
What are the most commonly searched types of Consumer Affairs jobs? The most popular types of Consumer Affairs jobs are:
What states have the most Consumer Affairs jobs? States with the most job openings for Consumer Affairs jobs include:
What job categories do people searching Consumer Affairs jobs look for? The top searched job categories for Consumer Affairs jobs are:
Consumer Affairs jobs near you
Infographic showing various Consumer Affairs job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $70,879 per year, or $34.1 per hour.
Consumer Affairs Supervisor

Consumer Affairs Supervisor

National Beverage

Hayward, CA • On-site

$70K/yr

Full-time

Posted 6 days ago

New

Job description

JOB OVERVIEW:
The Consumer Affairs Supervisor (CAS) reports to the Director of Quality Assurance. The CAS coordinates and directs the administrative support functions of the Consumer Affairs Department. The CAS supports the manufacturing and quality organization with technical and quality tasks as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Manages and leads Consumer Affairs support team, which includes the Consumer Affairs specialists or representatives.
  • Manages the company's enterprise wide Consumer Affairs program
  • Develop and manage Consumer Affairs procedures, protocols and SOPs
  • Develop letters and consumer response scripting (sourcing from website, social media, correspondence, and phone inquiries)
  • Develop and manage monthly consumer reports including reports to Senior Leadership and manufacturing facilities
  • Analyze QA system consumer data (track consumer comment trends involving quality and non-quality issues) ensuring data correctness and integrity
  • Develop and manage relationships with Brand VPs and Managers to promote and protect brand integrity
  • Primary contact person for Consumer Team within the QA and Manufacturing organization with Sales Teams for customer and retailer complaints involving Finished Product
  • A contact point person and customer service agent with the Company's social media consumers
  • Primary point of contact with Corporate Legal involving consumer inquiries or claims
  • Manage all Department recordkeeping systems, analytics and KPI's. (electronic and hard copy documentation)
  • Oversee retrieval of sample, chain of custody and coupon order process
  • Support Regional Quality Teams in trend assessment and root cause investigations
  • Other duties as assigned

LANGUAGE SKILLS:
Ability to read, analyze, and interpret common information, reports, and other documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or company representatives. Ability to effectively present information to management.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, stand for long periods of time, sit, and talk or hear. The employee frequently is required to use hands and fingers, to handle or feel, sit for long periods of time, stand frequently, bend, squat, reach, and turn to access files and office equipment. Must be able to lift up to 50 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Field positions will be exposed to various unfamiliar conditions where Personal Protective Equipment (PPE) must be worn, and which may include, but are not limited to, manufacturing and warehouse plants, and other venues as directed by a manager. The noise level in the work environment is usually moderate, but increases significantly in warehouse and manufacturing plants.
MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
  • Bachelor's degree preferred in business, marketing or equivalent in related area.
  • At least 5 years of experience as a team leader/supervisor in consumer affairs, customer service, or call center management.
  • Experience in documentation writing or related report/technical writing.
  • Prefer a candidate with experience in the food and beverage industry.
  • Proficient in software applications and analytics (e.g., Internet, Tableau, Datarails, CoPilot) and using Microsoft Word, Excel, and Access
  • English comprehension a must (e.g., proficient verbal, written, and editing skills).
  • Strong math aptitude.
  • Strong interpersonal skills.
  • Ability and flexibility to manage multiple tasks.
  • Ability to interact with all levels of management and diverse groups of external customers, companies, organizations, and agencies.

LaCroix Sparkling Water. Provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, genetics, gender identity, disabled veterans, or sexual orientation.

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