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Constituent Services Aide Jobs (NOW HIRING)

City of Long Beach

LEGISLATIVE AIDE

Long Beach, CA · On-site

$24 - $30/hr

The Legislative Aide will assist with tasks related to legislation including research and policy ... EXAMPLES OF DUTIES Constituent Services/Casework: Attend meetings of community groups and ...

City of Long Beach, CA

LEGISLATIVE AIDE

Long Beach, CA · On-site

$24 - $30/hr

The Legislative Aide will assist with tasks related to legislation including research and policy ... EXAMPLES OF DUTIES Constituent Services/Casework: • Attend meetings of community groups and ...

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How much do constituent services aide jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for constituent services aide in the United States is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.03 per hour, depending on experience, location, and employer.

How does a constituent services aide typically collaborate with elected officials and other government departments?

Constituent Services Aides work closely with elected officials by relaying constituent concerns, facilitating communication, and ensuring follow-up on requests or issues. They often coordinate with various government departments to resolve cases such as public service requests, housing concerns, or benefits inquiries. Effective collaboration requires strong organizational skills, attention to detail, and the ability to maintain clear, professional communication among all parties involved. This teamwork ensures that constituents receive timely and accurate assistance while reinforcing the office's commitment to public service.

What is a constituent services aide?

Constituent Services Aides are public sector employees who serve as a direct link between government officials and the public. Their primary responsibility is to assist constituents by addressing their concerns, providing information, and facilitating access to government services or resources. They often handle inquiries, resolve complaints, and help residents navigate government processes. Constituent Services Aides play a crucial role in ensuring that the voices of the community are heard and that their needs are met efficiently. This role is commonly found in legislative offices, city councils, and other government agencies.

What is the difference between Constituent Services Aide vs Customer Service Representative?

AspectConstituent Services AideCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer experience in public serviceHigh school diploma; often requires customer service experience
Work EnvironmentGovernment offices, public agencies, non-profit organizationsRetail, call centers, corporate offices
Employer & Industry UsagePrimarily government and public sectorPrivate sector, retail, telecommunications
Common Search & Comparison IntentUnderstanding roles in public serviceCustomer interaction and service skills

While both roles involve assisting clients or the public, a Constituent Services Aide typically works within government agencies to help constituents navigate public services, whereas a Customer Service Representative works mainly in private sectors to assist customers with products or services. The roles share similar skills but differ mainly in their work environment and employer type.

What are the key skills and qualifications needed to thrive as a constituent services aide, and why are they important?

To thrive as a Constituent Services Aide, you need strong interpersonal communication, problem-solving abilities, and a background in public administration or a related field. Familiarity with case management systems, government databases, and office productivity software such as Microsoft Office is typically required. High emotional intelligence, discretion, and a commitment to public service help you build trust and effectively resolve constituent concerns. These skills are crucial for efficiently addressing community needs and ensuring positive engagement between the public and government offices.
What cities are hiring for Constituent Services Aide jobs? Cities with the most Constituent Services Aide job openings:
What are the most commonly searched types of Constituent Services jobs? The most popular types of Constituent Services jobs are:
What states have the most Constituent Services Aide jobs? States with the most job openings for Constituent Services Aide jobs include:
What job categories do people searching Constituent Services Aide jobs look for? The top searched job categories for Constituent Services Aide jobs are:
Constituent Services Aide jobs near you
Infographic showing various Constituent Services Aide job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,585 per year, or $16.1 per hour.

Green & Gold Congressional Aide

House of Representatives

Bronx, NY • On-site

$56K - $68K/yr

Full-time

Retirement

Re-posted 28 days ago

Job description

Summary
This position is limited to Veterans, Gold Star family members and Active-duty spouses desiring to serve a two-year paid Congressional Fellowship as part of the House of Representatives. Selected Fellows will work directly for a Member of Congress or other House officer as part of an office team.
Learn more about this agency
Duties
Help
The
Green & Gold Congressional Aide Program (G&G CAP) was established to create
employment opportunities for Veterans, Gold Star families, and Active-Duty spouses
within the U.S. House of Representatives. These positions provide Aides with the experience and exposure
necessary to broaden their career opportunities. G&G CAP Aides may be
assigned to Members, Committees, or House Officers and will serve in
Washington, DC or Member district offices across the country. These are
two-year, paid, full-time employment opportunities.
Duties will vary depending upon the specific requirements for each office. Said
duties may include but are not limited to:
  • Working as a constituent services
    representative;
  • Helping local constituents resolve issues with federal
    agencies;
  • Serving as liaison to local Veterans Service Organizations;
  • Attending
    local events and meetings on behalf of the Member of Congress; and
  • Performing
    legislative work.

SPECIFIC
DUTIES FOR EACH OFFICE WILL BE DISCUSSED DURING THE INTERVIEW PROCESS.
IN ORDER TO PARTICIPATE YOU MUST BE A VETERAN, GOLD STAR FAMILY MEMBER,
OR ACTIVE-DUTY SPOUSE AND MEET ALL THE FOLLOWING REQUIREMENTS. NO
WAIVERS WILL BE GRANTED:
Veterans:
1. Honorably
discharged;
2. Released from
active duty within the last six years;
3. Pay grades at
or below E-5/O-3/W-2;
  • Veterans promoted
    to the pay grades of E-6/O-4/W-3 WITHIN 6-MONTHS OF SEPARATION from active
    duty may be eligible if they meet ALL other requirements.

4. Veterans who are in receipt of a 20-year or Temporary Early Retirement Authority (TERA)
retirement are not eligible for the program.
Gold Star Families:
  • A surviving spouse, child/step-child, parent/step-parent, or sibling/step-sibling of a veteran who died:
    • In the line of duty while serving in the Armed Forces; or
    • from a service-connected disability.

Active-Duty Spouses:
  • Must be the spouse of an Active-Duty service member. Active-Duty service members work for the military full-time and are subject to permanent change of station or permanent change of assignment orders upon completion of each tour of duty.
    • Those subject to Title X mobilization are not eligible

Requirements
Help
Conditions of employment
  • Conditions of employment follow U.S. House of Representatives guidelines

Qualifications
Additional Requirements
Detail
oriented; excellent organization skills; strong computer skills; ability to
complete projects within timelines and under minimal supervision. Ability to
work well under pressure and maintain a professional and courteous work
disposition; ability to exercise discretion and independent judgment in
handling sensitive information; ability to manage multiple tasks
simultaneously. High School Diploma required. Effective verbal and written communication
skills are necessary.
Required DocumentsVETERANS must submit a Resume and DD-214 (Member COPY 4)
GOLD STAR applicants require a Resume and one of the following:
**For members who died on active duty: DD-1300 or DD-2064, accompanied by a Line of Duty Determination; OR
**For members who died of service-connected disability: Last DD-214 issued to the veteran, and VA eligibility letter.
**Proof of dependency on the Veteran: DD-1172 (PAGE 2); OR
**Proof of relationship (obituary, birth certificate, etc...) to the Veteran.
ACTIVE-DUTY SPOUSES must submit a Resume and a copy of the FRONT and BACK of Dependent ID card
Please do not contact or submit applications to congressional offices.
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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