Constituent Services Aide Jobs (NOW HIRING)

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

This posting will accept applications until 11:59PM on Sunday, August 30.

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $60,064/year - $70,000/year. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service

• 457B Retirement Plan

• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year

• Competitive medical, dental and vision plans effective within 1 month of start date

Visit our Perks and Benefits page to find out more about the benefits we offer our employees to find balance and build a mile high career.

Please note that this is an at-will position.

This position requires regular on-site presence in the Council Office Monday - Wednesday and working remotely in the community on Thursday and Friday. The role will also requireworking beyond standard business hours, including nights and weekends, depending on office needs and community events.

The Office of Council member Amanda Sawyer is seeking a City Council Aide to support the constituent, policy, and community impact work across Council District 5. This individual is aself-starter with an inherent high work ethic. The desired candidate should be capable of maintaining a positive attitude in a high pressure, confidentiality-sensitive and fast-paced, politically charged environment.

District 5 is the East Central Denver geographical area. Its borders generally include East Colfax Avenue to the north, Downing Street to the west, the Aurora City border to the east, and Leetsdale Avenue to the south. Denver's District 5 Council Office represents many unique statistical neighborhoods, such as Cherry Creek, Country Club, Hale, Hilltop, Lowry, Montclair, Washington Virginia Vale, and Windsor.

More information about Councilwoman Amanda Sawyer and District 5's projects, priorities, and values can be found on District 5's webpage.

Specifically, as a City Council Aide, you will:

• Assist in a variety of constituent services such as answering questions, complaints, concerns, and requests in a timely and professional manner

• Assist in distribution or delivery of marketing/informational materials

• Work directly and develop relationships with the community

• Write competently in a variety of styles to communicate agendas, briefs, summaries for notifications and a variety of events/meetings

• Facilitate advance efforts and coordinate logistics for the Councilmember's schedule and community engagements/commitments

• Attend external meetings, public meetings, and project team meetings

• Request and collect briefs and agendas for speaking & event preparations & meetings

• Identify issues and solutions particularly in advocating for district programs, policy, and legislation

• Calendar management

• Special event planning and execution

• Draft formal and official language on behalf of the office

• Work with racially, linguistically, and socioeconomically diverse populations

• Perform other duties and administrative activities as assigned

To be successful in this role, our candidate will have excellent interpersonal communications skills,exceptional attention to detail,and be a self-starter with a high work ethic. The ideal candidate is either familiar with or has a desire to learn how to navigate municipal government departments and agencies while remaining well-informed of current council and community activity. This position requires a solid rapport with the district team, and developing familiarity with district constituents, community members, and area stakeholders.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Strong organizational skills with managing deadlines and projects

• Ability to work off-site and after hours

• Experience using one or more of the following:

  • Microsoft Office Suite

  • Constant Contact

  • Adobe Creative Suite or other design software

• Education requirement: Bachelor's Degree.

• Experience Requirement: Two (2) years of years of public sector experience or similar professional experience that included office administration, constituent services, community outreach, public relations, or communications.

• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.

• Licensure/Certifications: None

Job Profile

To view the full job profile including position specifications, physical demands, and probationary period, click here.

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The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

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