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Conflict Resolution Group Jobs (NOW HIRING)

Carrier

Ductless and VRF Technical Service Manager

FL · On-site +1

Support the problem resolution group and other internal customers in gathering and providing data ... Proven experience demonstrating excellent conflict resolution, negotiation, and problems solving ...

YMCA

Group Leader

Richmond, CA · On-site

The Group Leader will actively supervise students to ensure their physical and emotional safety ... Model relationship building skills in all interactions including conflict resolution. * Use ...

Catholic Charities

Group Facilitator

New Haven, CT · On-site

Group Facilitator - Domestic Violence Intervention Programs (FVEP & Explore) Location: Torrington ... Strong communication, conflict resolution, and interpersonal skills. * Knowledge of the dynamics of ...

Catholic Charities

Group Facilitator

Torrington, CT · On-site

Group Facilitator - Domestic Violence Intervention Programs (FVEP & Explore) Location: Torrington ... Strong communication, conflict resolution, and interpersonal skills. * Knowledge of the dynamics of ...

YMCA

Specialty Group Leader (YSP)

Richmond, CA

The Specialty Group Leader will actively supervise students to ensure their physical and emotional ... Model relationship building skills in all interactions including conflict resolution. 11. Use ...

House of Hope

Group Specialist

Salt Lake City, UT

$14 - $16/hr

... conflict resolution and other social, emotional, and mental health topics pivotal to stabilization and recovery. Actively and creatively facilitate group topics to motivate women to gain insight into ...

YMCA

Group Leader - On Call Substitute

Richmond, CA · On-site

$26/hr

The Group Leader will actively supervise students to ensure their physical and emotional safety ... Model relationship building skills in all interactions including conflict resolution. * Use ...

YMCA

Group Leader - On Call Substitute

Oakland, CA · On-site

$26/hr

The Group Leader will actively supervise students to ensure their physical and emotional safety ... Model relationship building skills in all interactions including conflict resolution. * Use ...

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How much do conflict resolution group jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for conflict resolution group in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is a conflict resolution group?

A Conflict Resolution Group is a team or organization that specializes in helping parties resolve disputes and disagreements through structured processes such as mediation, negotiation, or facilitation. These groups work with individuals, teams, or organizations to identify the underlying causes of conflict and develop constructive solutions. Their goal is to foster understanding, improve communication, and reach mutually agreeable outcomes, often without resorting to litigation or formal complaints. Conflict Resolution Groups may operate in various settings, including workplaces, schools, communities, or even on an international level.

What are the key skills and qualifications needed to thrive in a conflict resolution specialist role, and why are they important?

To thrive as a Conflict Resolution Specialist, you need expertise in negotiation, mediation, and problem-solving, often supported by a degree in psychology, law, or conflict management. Familiarity with mediation frameworks, dispute resolution software, and relevant certifications such as those from the Association for Conflict Resolution are typically required. Exceptional interpersonal skills, active listening, and emotional intelligence help individuals stand out in this field. These competencies are crucial for facilitating constructive dialogue and achieving mutually beneficial outcomes in challenging situations.

What are some common challenges faced by professionals working in a conflict resolution group, and how can they be addressed?

Professionals in a Conflict Resolution Group often encounter challenges such as managing strong emotions, mediating between parties with deeply rooted disagreements, and maintaining neutrality. To address these, it's important to develop strong communication and empathy skills, establish clear ground rules, and utilize structured mediation techniques. Regular training, peer support, and access to experienced mentors within the team can also help practitioners navigate complex situations and continue to grow in their roles.

What is the difference between Conflict Resolution Group vs Mediator?

AspectConflict Resolution GroupMediator
CredentialsVaries; often includes conflict management certifications or trainingTypically certified mediators with specific training in dispute resolution
Work EnvironmentTeam-based settings, organizations, or community programsIndependent or organizational settings facilitating negotiations
Industry UsageUsed across corporate, legal, community, and educational sectorsCommonly employed in legal, family, and workplace disputes

The Conflict Resolution Group is a team or organization specializing in managing disputes, often providing a range of services. A mediator is an individual trained to facilitate negotiations between parties. While both focus on resolving conflicts, the group offers collective resources, whereas a mediator provides personalized dispute facilitation. Understanding these differences helps in choosing the right conflict management approach for your needs.

How do I start a career in conflict resolution?

To start a career in conflict resolution, gain relevant education such as a degree in conflict management, psychology, or social work. Develop strong communication, negotiation, and problem-solving skills, and consider obtaining certifications like the Mediation Certification to enhance credibility. Entry-level roles often require experience in counseling, social services, or related fields, and working in environments that facilitate dispute resolution is beneficial.

What jobs can you get with a conflict resolution group degree?

A degree related to conflict resolution can lead to roles such as mediators, arbitrators, conflict management specialists, or dispute resolution consultants. These jobs often require strong communication, negotiation skills, and sometimes certification or training in mediation or arbitration. They are commonly found in legal, corporate, educational, or community settings.
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Conflict Resolution Group jobs near you
Infographic showing various Conflict Resolution Group job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Ductless and VRF Technical Service Manager

Carrier

FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Carrier rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

323rd of 493 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
The Ductless/Variable Refrigerant Flow (VRF) South Central & Southeastern US Technical Service Manager will be responsible for providing technical field support and training for Ductless and VRF products and ancillary products marketed and sold in the northeast US. This position is responsible for pre-and post-sales technical support and training to both internal (Carrier) and external (distributor, contractor and end-user) customers. This position will have a high level of interaction with internal/external customers for training and problem resolution. This position is responsible for assuring customer product satisfaction by working with internal/external customers to coordinate warranty-related issues, training issues, equipment start-up, controls integration, and service-related issues. Occasional travel throughout North America will be required.
General Responsibilities
  • Provide troubleshooting assistance to Direct Sales and Independent Distribution customers, and Carrier Commercial Service offices via phone, electronic communication, and job site visits in assigned territory.
  • Support the problem resolution group and other internal customers in gathering and providing data relevant to solving technical issues.
  • Conduct multi-day hands-on technical installation and service training for contractors and other technical service managers, focusing on system overview, installation, commissioning, start-up, troubleshooting, and controls
  • Develop training materials to present at technical meetings and distributor/dealer events.
  • Provide onsite Jobsite assistance for installation, troubleshooting, and start up. Work closely with factories and product managers to refine and enhance the product offering to best support contractors' needs and simplify technical service processes
  • Use system software to start-up and troubleshoot projects
  • Negotiate and process all open disputed warranty claims on a regular basis for distributor, Direct Sales, and Carrier Commercial Service office and Independent Distribution.
  • Support and implement corporate policies and objectives, including ethics, The Carrier Way, and other quality initiatives.
  • Track and report monthly expenses
  • The incumbent in this role will be responsible for complying with Carrier's Code of Ethics, Environmental, Health, and Safety (EH&S) policy and applicable regulatory and Company rules and requirements. Carrier is an Equal Opportunity Employer.

Level of Responsibility
  • Responsible for several components of the project or a complex component of a larger project
  • Contributes to their team or department by applying their knowledge of one or more functional areas
  • Fully developed professional able to work without direct guidance or daily direction from others
  • Has in-depth technical knowledge and communications skills required of the discipline and role

Required Qualifications
  • Bachelor's degree with 4+ years of VRF or Ductless field experience, OR 7+ years of VRF or Ductless field experience.
  • Valid driver's license and clean driving record.
  • Able and willing to travel up to 75% of the year.
  • Willing and able to travel frequently and sometimes on short notice in support of customer needs.
  • Must have a quiet remote space with high-speed internet to work from when not traveling.

Preferred Qualifications
  • VRF Controls integration experience.
  • Proven experience demonstrating excellent conflict resolution, negotiation, and problems solving skills in high pressure and challenging environments.
  • VRF and Ductless equipment service experience.
  • Experience troubleshooting all aspects of commercial applied HVAC systems.
  • Experience in quality improvement position working with warranty data/systems.
  • Experience in working in a position requiring technical presentations.
  • Proficient with Microsoft Office products (Word, Excel, PowerPoint, and Outlook).
  • Proven examples of demonstrating strong written and verbal communication skills.
  • Qualified candidates will need to be a highly motivated self-starter, and willing to work in a fast paced and challenging environment.
  • Preferred location can be any of the following states: OK, TX, AR, LA, MS, AL, TN, GA, NC, SC, FL
  • Ideal candidates will reside in the Southeast / South Central US, with accessibility to an airport hub.
  • Relocation will not be required.

Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 28 July 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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