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Configuration Manager Jobs in Delaware (NOW HIRING)

The role requires deep architectural expertise across CMDB, ITOM, ITSM, IRM, Vulnerability Response, and overall platform health, ensuring scalable, secure, and high-performing ServiceNow solutions ...

... Management Studio * You understand object-oriented programming concepts and can read/interpret technical code. (Java, C#, Python, etc.). * You've worked with configuration tools or have experience ...

Automate provisioning, configuration and management of server infrastructure using a configuration management tool. Write test cases to validate individual and unit components to ensure functional ...

Java AWS/ Terraform Developer

Wilmington, DE · On-site

$49.50 - $64/hr

... Configuration Management Chef Ansible We advocate cloud platform security and hence you should have experience familiarity with Cloud Network security Secure SDLC practices Data security ...

Manager Engineering

Newark, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Wilmington, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Wilmington, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Wilmington, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Wilmington, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Newark, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Newark, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Wilmington, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Wilmington, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Newark, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

Manager Engineering

Newark, DE · On-site

$162K - $180K/yr

Accountable for the accuracy, completeness, and timeliness of work ensuring proper configuration management and assuring that standard design criteria, practices, procedures and codes are used in ...

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Showing results 1-20

Configuration Manager information

See Delaware salary details

$37.5K

$96K

$144.6K

How much do configuration manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for configuration manager in Delaware is $96,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $112,100.00 per year, depending on experience, location, and employer.

How does a configuration manager typically interact with cross-functional teams during a project lifecycle?

A Configuration Manager works closely with teams such as development, quality assurance, operations, and project management throughout the project lifecycle. They facilitate clear communication regarding configuration changes, version control, and release management to ensure all stakeholders are aligned. Regular meetings and documentation are key to tracking changes, resolving issues, and maintaining the integrity of configuration items. This collaborative approach helps prevent conflicts, ensures compliance with standards, and supports smooth project delivery.

What are the key skills and qualifications needed to thrive as a configuration manager, and why are they important?

To thrive as a Configuration Manager, you need expertise in configuration management processes, change control, and a background in IT, engineering, or a related field. Familiarity with configuration management tools like ServiceNow, Jira, or IBM Rational, along with ITIL certification, is often expected. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for the role. These abilities are essential for ensuring system integrity, minimizing errors, and supporting seamless project delivery in complex environments.

What is a configuration manager?

A Configuration Manager is an IT professional responsible for overseeing and controlling changes to software, hardware, and related documentation within an organization. Their main goal is to ensure that systems and products remain consistent, reliable, and compliant with organizational and regulatory standards. Configuration Managers develop and maintain processes for version control, track changes, and ensure proper documentation. They often work closely with development, operations, and quality assurance teams to manage updates and resolve configuration issues. This role is crucial in environments where maintaining the integrity and traceability of system components is essential.

What is the difference between Configuration Manager vs Network Administrator?

AspectConfiguration ManagerNetwork Administrator
CertificationsITIL, CompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA, Microsoft Certified: Windows Server
Work EnvironmentIT departments, data centers, enterprise environmentsCorporate offices, data centers, ISP environments
Primary ResponsibilitiesManaging hardware/software configurations, deployment, and updatesMaintaining network infrastructure, troubleshooting connectivity issues
Industry UsageIT service management, enterprise ITNetwork management, telecommunications, IT support

While both roles work within IT environments, Configuration Managers focus on managing system configurations and deployments, whereas Network Administrators handle network infrastructure and connectivity issues. Understanding these differences helps organizations assign the right responsibilities and professionals for their IT needs.

What is a configuration manager?

A configuration manager oversees the lifecycle of software or hardware production, such as a new app or server development. Job duties include getting authorization for the project, documenting the process from the outline to the quality assurance and beta testing, overseeing the coding and implementation, and collecting data relevant to the project. Qualifications for this career include a bachelor’s degree in computer science or a related field, IT experience, the ability to handle multiple projects at once, and strong organizational and leadership skills.

What are popular job titles related to Configuration Manager jobs in Delaware? For Configuration Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Configuration Manager jobs in Delaware look for? The top searched job categories for Configuration Manager jobs in Delaware are:
What cities in Delaware are hiring for Configuration Manager jobs? Cities in Delaware with the most Configuration Manager job openings:
Infographic showing various Configuration Manager job openings in Delaware as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $96,018 per year, or $46.2 per hour.

ServiceNow ITOM Lead

Corporation Service Company

Wilmington, DE • On-site

Full-time

PTO

Posted 16 days ago


Corporation Service Company rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

75th of 481 rated business services


Job description


ServiceNow ITOM Lead
Wilmington, DE
Monday - Friday 8:00 - 5:00
Remote
We are looking for a seasoned ServiceNow ITOM practitioner who brings deep technical expertise and the leadership acumen to drive our ITOM strategy forward. You will own the full ITOM domain Discovery, CMDB, CSDM, Service Mapping, Event Management, and Operational Intelligence while mentoring a team of developers and administrators distributed geographically, partnering with business stakeholders, and delivering measurable value across the organization.
Some of the things you will be doing:
  • Strategic Planning: Develop and execute the ITOM strategic roadmap, aligning Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and Orchestration with IT and business objectives.
  • Solution Architecture: Architect and deliver robust, scalable, and secure ITOM solutions; review and approve all ITOM design decisions made by the team.
  • CSDM/CMDB Ownership & Health: Lead CMDB design, governance, and ongoing health including CSDM adherence, normalization rules, data integrity, and reconciliation. Own the authoritative source of truth for IT infrastructure and services.
  • Pattern & Probe Development: Develop and maintain custom Discovery patterns, probes, sensors, and Service Mapping rules; provide hands-on guidance and quality review for the team.
  • Event Management & AIOps: Oversee Event Management and Operational Intelligence configurations; drive correlation rules, alert noise reduction, and actionable insight delivery to operations teams.
  • Code Quality & Governance: Define and enforce coding standards, peer-review processes, and governance policies for all ITOM development, scripting, and configuration.
  • Project Oversight: Manage the full ITOM project lifecycle - from requirements and design through deployment, UAT, and post-implementation support - delivering on time and on budget.
  • Stakeholder Engagement: Translate stakeholder requirements into durable ServiceNow solutions; act as the primary ITOM liaison for infrastructure, operations, security, and business teams.
  • Reporting & Analytics: Build and maintain KPI dashboards, operational reporting, and executive-ready analytics that surface trends, risks, and ROI across the ITOM estate.
  • ROI & Value Management: Articulate ITOM value, manage to defined ROI milestones, and communicate successes, risks, and opportunities to senior leadership.
  • Continuous Improvement: Stay current with ServiceNow ITOM roadmap releases, platform updates, and industry trends; champion adoption of features that deliver measurable value.
  • People Leadership: Lead, mentor, and develop a team of ITOM developers and administrators; support resourcing, performance management, and professional growth.

What technical skills, experience and qualifications do you need?
  • Bachelor's degree in computer science, Information Systems, or a related technical field (required).
  • Master's degree or MBA (preferred).
  • 10+ years of IT infrastructure, operations, or platform engineering experience.
  • 7+ years of hands-on ServiceNow experience, with at least 4 years focused on ITOM (Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and/or Orchestration).
  • 3+ years in a technical lead, architect, or team lead capacity on ServiceNow implementations.
  • Demonstrated experience architecting and delivering enterprise-grade ITOM solutions in complex, multi-cloud or hybrid environments.
  • Proven track record managing ServiceNow platform upgrades, instance strategy, and cross-module governance.
  • Deep expertise in ServiceNow ITOM: Discovery (agentless and MID Server-based), CMDB/CSDM, Service Mapping, Event Management, Operational Intelligence, and Orchestration.
  • Strong proficiency in ServiceNow scripting: JavaScript (client/server), Business Rules, Script Includes, REST/SOAP integrations, Flow Designer, and IntegrationHub.
  • Experience with ITSM modules (Incident, Problem, Change, CMDB) and working knowledge of adjacent modules: SPM, SAM/HAM.
  • Familiarity with ServiceNow DevOps / CI-CD practices: ATF, deployment pipelines, branching strategies, and instance cloning.
  • Knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools relevant to ITOM discovery and mapping.
  • Proficiency with ITIL v4 principles; hands-on ITSM process design experience preferred.

Preferred Qualifications:
  • ServiceNow Certified Implementation Specialist - ITOM (CIS-ITOM) - strongly preferred.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD) or additional CIS certifications (ITSM, SecOps, HR, SPM).
  • ITIL v4 Foundation or higher.
  • Experience in a Managed Service Provider (MSP) environment or managing vendor / offshore delivery teams.
  • Familiarity with financial services, insurance, or regulated-industry IT compliance requirements.
  • Experience presenting platform strategy to C-suite or board-level audiences.

#CSC #CSCCareers #LI-HL1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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