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Conference Services Manager Jobs in Springfield, MA

O'Reilly Auto Parts

Store Manager

Somersville, CT · On-site

Attend the Annual Managers' Conference. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE ... service member status, physical or mental disability, genetic information (including testing or ...

Catholic Charities

Office Manager

Hartford, CT · On-site

... conference rooms at the Institute for the Hispanic Family (secure, set up room, order food - if ... Identify patterns and trends of administrative or program services whichever is appropriate

Jako Enterprises LLC

Head Manager

Hartford, CT · On-site

Actively participate in store meetings and conference calls to foster innovative thinking, identify ... Strong customer service skills * Excellent communication skills * Strong problem solving skills

Jako Enterprises LLC

Head Manager

East Hartford, CT

Actively participate in store meetings and conference calls to foster innovative thinking, identify ... Strong customer service skills * Excellent communication skills * Strong problem solving skills

Jako Enterprises LLC

Head Manager

Manchester, CT

Actively participate in store meetings and conference calls to foster innovative thinking, identify ... Strong customer service skills * Excellent communication skills * Strong problem solving skills

Snipes

Head Manager

Manchester, CT · On-site

Actively participate in store meetings and conference calls to foster innovative thinking, identify ... Strong customer service skills * Excellent communication skills * Strong problem solving skills

Snipes

Head Manager

Holyoke, MA · On-site

$19.92 - $29.35/hr

Actively participate in store meetings and conference calls to foster innovative thinking, identify ... Strong customer service skills * Excellent communication skills * Strong problem solving skills

Snipes

Head Manager

East Hartford, CT · On-site

Actively participate in store meetings and conference calls to foster innovative thinking, identify ... Strong customer service skills * Excellent communication skills * Strong problem solving skills

Snipes

Head Manager

Hartford, CT · On-site

Actively participate in store meetings and conference calls to foster innovative thinking, identify ... Strong customer service skills * Excellent communication skills * Strong problem solving skills

Jako Enterprises LLC

Head Manager

Holyoke, MA · On-site

$19.92 - $29.35/hr

Actively participate in store meetings and conference calls to foster innovative thinking, identify ... Strong customer service skills * Excellent communication skills * Strong problem solving skills

Voya Financial, Inc.

IT Manager

Windsor, CT · On-site

$94K - $116K/yr

Guide both the onsite and offshore team to restore services for incidents, fulfill service requests ... Engage in war room conference calls in case of critical production issues and provide technical ...

Canopy

Marketing Coordinator

Springfield, MA · On-site

$50K - $60K/yr

... managing project timelines, preparing conference marketing assets, or collaborating with teammates ... Collaborate with the internal client services team, vendors, and partners to ensure marketing ...

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All JobsConference Services JobsConference Services Manager JobsConference Services Manager Jobs in Springfield, MA

Conference Services Manager information

See Springfield, MA salary details

$39.9K

$61.7K

$80.7K

How much do conference services manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for conference services manager in Springfield, MA is $61,743.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $70,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.
More about Conference Services Manager jobs
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Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,743 per year, or $29.7 per hour.

Manager, Operational Commercial Engines (OCE) Customer Programs (Onsite)

Raytheon Technologies

East Hartford, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Date Posted:
2026-06-26
Country:
United States of America
Location:
US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of "U.S. Person" go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62
Security Clearance Type:
None/Not Required
Security Clearance Status:
Not Required
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
What You Will Do:
  • Lead customer support and customer communication across OCE programs to the customer facing groups and manage feedback internally
  • Represent the voice of the customer and the customer business organization at IPMT working as a deputy to MCE Customer Programs Director
  • Create and support fleet management and customer communication strategies for each programs. Co-Lead weekly coordination and communication reviews with Customer Fleet Directors & Field representatives
  • Support preparation and management of key Problem Resolution Plans (PRPs), Customer Council Call (CCC) and Engine Conference logistics and communication material.
  • Drive Shop Induction reporting in alignment with FCOE team and CFTs to ensure financial plan targets are met on monthly, quarterly and annual basis
  • Support ad-hoc requests from the OCE Program office centered on data quality regarding fleet retirements, E-data fidelity and flight hours and cycles reporting
  • Support management of Airframer issue resolution within PW across the customer business team, the IPMT and all other supporting groups. Support the Working Together Team meetings with Boeing (WTT)
  • Drive coordination and action of airframer customer scorecard deliverables and drive improvement of scorecard metrics

What You Will Learn:
  • Learn how to communicate and present technical issues and solutions to the Commercial Business Organization (CBO) while working within the framework of the OCE IPMT collaboration.
  • Learn how to operate and manage within a matrix organization.
  • This role allows for career development and progression within the Customer Support team and within Customer Business to other roles and positions in this dynamic and demanding environment.

Qualifications You Must Have:
  • Bachelor's degree and 8 years of Engineering, Program Management, Business experience, or an Advanced degree 5 years of Engineering, Program Management, Business experience.
  • Understanding of gas turbine engines in order to explain concepts to different audiences

Qualifications We Prefer:
  • You are self-motivated and able to work with minimum direction and freely act as deputy to the program lead on the OCE Fleets
  • You are able to define the scope of the task to support the overall objective of the Customer Support team and the customer programs team
  • Experience working directly with external customers or customer facing teams

Learn More & Apply Now
Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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