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Conference Center Coordinator Jobs in Springfield, MA

Gándara Center

Receptionist | CSA Holyoke

Holyoke, MA · On-site

$18/hr

Gándara Mental Health Center is Hiring a Receptionist to join our talented and dedicated Team ... Directing referrals to appropriate Intake Coordinators to ensure timely access to care. * Checking ...

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Cushman & Wakefield

Senior Automation Engineer

Charlton, MA · On-site

$111K - $145K/yr

... center operations, focusing on maximizing equipment reliability and operational performance of ... Participating in AE conference calls and coordinating with the AE central team to complete all ...

Gandara

Receptionist | CSA Holyoke

Holyoke, MA · On-site

$18/hr

Gándara Mental Health Center is Hiring a Receptionist to join our talented and dedicated Team ... Directing referrals to appropriate Intake Coordinators to ensure timely access to care. * Checking ...

Gandara

Receptionist | CSA Holyoke

Holyoke, MA · On-site

$18/hr

Gándara Mental Health Center is Hiring a Receptionist to join our talented and dedicated Team ... Directing referrals to appropriate Intake Coordinators to ensure timely access to care. * Checking ...

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All JobsConference Center JobsConference Center Coordinator JobsConference Center Coordinator Jobs in Springfield, MA

Conference Center Coordinator information

See Springfield, MA salary details

$26.9K

$55.2K

$75.2K

How much do conference center coordinator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for conference center coordinator in Springfield, MA is $55,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $67,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by conference center coordinators and how can they be addressed?

Conference Center Coordinators often face challenges such as managing multiple events simultaneously, last-minute changes to schedules or guest requirements, and coordinating with various vendors and internal teams. To address these challenges, strong organizational skills, clear communication, and the ability to remain calm under pressure are essential. Proactively maintaining detailed event checklists and establishing clear protocols for handling unexpected issues can help ensure smooth event execution and high client satisfaction.

What is the difference between Conference Center Coordinator vs Event Planner?

AspectConference Center CoordinatorEvent Planner
CredentialsHigh school diploma or equivalent; certifications like CMP or CSEP beneficialHigh school diploma; certifications like CMP or CSEP advantageous
Work EnvironmentConference centers, hotels, or dedicated event venuesVarious settings including venues, clients' locations, or corporate offices
Primary ResponsibilitiesManaging venue logistics, coordinating with vendors, overseeing event setupPlanning, designing, and executing events from start to finish

The Conference Center Coordinator primarily manages the logistics and operations within a specific venue, ensuring smooth event execution. In contrast, the Event Planner handles the overall planning and design of events, often working across multiple venues and client types. Both roles require strong organizational skills and industry certifications, but their focus areas differ significantly.

What are the key skills and qualifications needed to thrive as a conference center coordinator, and why are they important?

To thrive as a Conference Center Coordinator, you need strong organizational skills, attention to detail, and experience in event or facility management, often supported by a relevant degree or hospitality certification. Familiarity with event management software, reservation systems, and audiovisual equipment is typically required. Excellent communication, multitasking, and problem-solving abilities help you excel in coordinating logistics and delivering outstanding client service. These skills ensure seamless event execution, client satisfaction, and efficient operation of the conference center.

What does a conference center coordinator do?

As a conference center coordinator, your responsibilities are to meet and work with clients to schedule and plan meetings, events, and activities in the meeting rooms of a facility. You provide schedules and costs to clients and ensure that you can meet their requirements. You supervise catering and hospitality teams, ensure proper functioning room furniture, equipment, and wireless network, and maintain room temperature. You are also responsible for obtaining post-event feedback from clients. Additional duties are to order supplies, accept deliveries, coordinate catering, collect payments, and prepare reports to show usage and inventory information.

What does a conference center coordinator do?

A Conference Center Coordinator is responsible for managing the logistics and operations of meetings, conferences, and events held at a conference center. Their duties include scheduling event spaces, coordinating with clients and vendors, arranging equipment and catering, and ensuring that all aspects of the event run smoothly. They often serve as the primary point of contact for event organizers and attendees, addressing any needs or concerns that arise before and during events. Strong organizational and communication skills are essential for this role.
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Conference Center Coordinator jobs near you
Infographic showing various Conference Center Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,153 per year, or $26.5 per hour.

Hotel Sales Manager

Sturbridge Host Hotel + Conference Center

Sturbridge, MA • On-site

$55K - $74K/yr

Full-time

Re-posted 8 days ago

Job description

Company Description

The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake.  We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space.  We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team.

While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success.  At the beginning of 2020 we welcomed a new owner.  Seeing all the potential our property has to offer, renovations began.  We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members.  

Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success.  To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members.  You will also be able to provide some of the details below, to help you in the role.

Job Description

Position Summary

The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability.

Key Responsibilities

  • Proactively identify, pursue, and secure new group, corporate, and event business.
  • Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners.
  • Develop and execute strategic sales plans to meet or exceed revenue goals.
  • Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs.
  • Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events.
  • Attend industry events, trade shows, and networking functions to generate leads and build brand awareness.
  • Maintain accurate records in the hotel's sales and CRM systems.
  • Analyze market trends and competitor performance to adjust strategies accordingly.
  • Conduct site inspections and client visits as needed.
Qualifications
  • 3+ years of hotel sales experience, preferably in a full-service or upscale property.
  • Solid understanding of event planning, logistics, and execution within a hospitality environment.
  • Proven track record of achieving sales targets and managing key accounts.
  • Excellent communication, presentation, and negotiation skills.
  • Strong organizational and time-management abilities.
  • Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools.
  • Ability to work flexible hours, including occasional evenings and weekends as needed for events.
Additional Information

Why Join Us?

  • Competitive salary + performance-based bonuses based on realized sales
  • Opportunity for career growth and professional development
  • Supportive and collaborative work environment
  • Discounts on stays and amenities across our hotel group

A few additional requirements to be successful.

All of our team members are expected to treat our guests and coworkers equally, the following applies as well.

  • Maintains a professional image, including appearance, verbiage, and body language, at all times
  • Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
  • Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
  • Fosters teamwork by offering assistance to others, as needed
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures

All your information will be kept confidential according to EEO guidelines.

Ready to take your hospitality sales career to the next level?
Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.

Apply