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Conference Services Manager Jobs in Springfield, MA

Sila Services

Multi-Site Sales Manager

South Windsor, CT · On-site

$140K - $320K/yr

... in the conference room, and reporting on results at the business level. This role is built for ... Residential Home Services: 5 years (Required) * Sales management: 3-5 years (Required) * Leading ...

Sila Services

Multi-Site Sales Manager

South Windsor, CT · On-site

$140K - $320K/yr

... in the conference room, and reporting on results at the business level. This role is built for ... Residential Home Services: 5 years (Required) * Sales management: 3-5 years (Required) * Leading ...

Sila Services

Multi-Site Sales Manager

South Windsor, CT · On-site

$140K - $320K/yr

... in the conference room, and reporting on results at the business level. This role is built for ... Residential Home Services: 5 years (Required) * Sales management: 3-5 years (Required) * Leading ...

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All JobsConference Services JobsConference Services Manager JobsConference Services Manager Jobs in Springfield, MA

Conference Services Manager information

See Springfield, MA salary details

$38.9K

$60.3K

$78.8K

How much do conference services manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for conference services manager in Springfield, MA is $60,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $69,100.00 per year, depending on experience, location, and employer.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

More about Conference Services Manager jobs

What job categories do people searching Conference Services Manager jobs in Springfield, MA look for?

The top searched job categories for Conference Services Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Conference Services Manager jobs?

Cities near Springfield, MA with the most Conference Services Manager job openings:

Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $60,304 per year, or $29 per hour.

Catering & Community Engagement Manager - Miss Porter's School

Hartford, CT • On-site

Compass Group
Catering • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

350th of 499 rated business services

Free food

People enjoy working here

Recommended by students

Learn more about Compass Groupexternal

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Salary: $70000 - $80000 / year
Other Forms of Compensation: N/A
Flik Independent School Dining has been leading the way in transforming private and independent school foodservice across 300 communities for over four decades. Our passionate team of associates is fully committed to delivering exceptional foodservice experiences every single time. Our meals are crafted from fresh, locally sourced ingredients, supporting sustainable agricultural practices that benefit our communities. But we don't stop at just foodservice - we take it to the next level by offering cutting-edge nutrition education programs that empower students to make smart, healthy choices daily. By combining nutritious meals with comprehensive education, we equip students with the essential tools they need to lead a healthy and thriving life. We believe in nourishing the whole person, creating community through great food and programming, and doing what's right, every time.
We are Nourishing a Brighter Future.
Job Summary
The Catering and Community Engagement Manager serves as a campus ambassador and key liaison between the dining services team and the school community. This role is responsible for improving the guest experience by coordinating events, supporting marketing efforts, engaging the campus community, and leading catering operations. The perfect candidate will have experience in hospitality, strong communication skills, and a proactive approach. This position requires strong project management, a hands-on approach to execution, and a passion for delivering high-quality, significant dining experiences.
Key Responsibilities:
  • Plan, coordinate, and implement catering events and campus programs, ensuring excellence in service and presentation.
  • Collaborate with campus partners to craft and deliver engaging food-focused events that reflect the school culture.
  • Support marketing initiatives including social media content, promotional campaigns, and visual merchandising.
  • Lead and participate in staff training focused on hospitality, service excellence, and guest engagement.
  • Gather and analyze guest feedback through surveys, focus groups, and direct interaction to continuously improve the dining experience.
  • Build and maintain strong relationships with students, faculty, parents, and school administrators to promote positive community engagement.
  • Provide on-site support and problem-solving during events to ensure smooth execution.
  • Assist with the development and implementation of creative programming that enhances the dining experience throughout the school year.
  • Use catering software platforms (e.g., Catertrax, Spoonfed) to handle event details and communications.
  • Monitor project timelines, budgets, and results for campus events and community initiatives.

Preferred Qualifications:
  • Minimum 3 years of experience in hospitality, food and beverage management, or catering operations.
  • Associate's degree or higher in Hospitality Management, Event Planning, Marketing, or related field preferred.
  • Experience in event planning, conference services, and campus catering strongly preferred.
  • Knowledge of food preparation and presentation standards; culinary background a plus.
  • Confirmed leadership and experience managing or training service staff.
  • Strong project management skills with the ability to handle multiple priorities under tight timelines.
  • Excellent verbal, written, and interpersonal communication skills; public speaking experience a plus.
  • High comfort level in a fast-paced, customer-facing environment.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with catering software systems preferred.
  • Creative problem solver with a passion for hospitality trends, guest engagement, and community-building.

Apply to Flik today!
Flik Independent School Dining is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Flik Independent School Dining are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FISD.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Flik Independent School Dining maintains a drug-free workplace.
Req ID: 1560751
FISD
STEPHANIE FREER
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