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Conference Services Manager Jobs in Roxbury Crossing, MA

Seaport Hotel

Conference Services Manager

Boston, MA · On-site

$75K/yr

Overview About the Role Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you'll manage ...

Seaport Hotel

Conference Services Manager

Boston, MA

Overview About the Role Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you'll manage ...

Sodexo

Conference Services Manager

Boston, MA · On-site

$67K - $98K/yr

Sodexo is hiring a Conference Services Manager for a growing life sciences account in Boston, MA, Monday-Friday, with career advancement on a brand-new team. You'll run all events and conferences ...

Sodexo

Conference Services Manager

Boston, MA · On-site

$67K - $98K/yr

Sodexo is hiring a Conference Services Manager for a growing life sciences account in Boston, MA, Monday-Friday, with career advancement on a brand-new team. You'll run all events and conferences ...

Sodexo

Conference Services Manager

Boston, MA

$67K - $98K/yr

Sodexo is hiring a Conference Services Manager for a growing life sciences account in Boston, MA, Monday-Friday, with career advancement on a brand-new team. You'll run all events and conferences ...

Sodexo

Conference Services Manager

Boston, MA · On-site

$67K - $98K/yr

Sodexo is hiring a Conference Services Manager for a growing life sciences account in Boston, MA, Monday-Friday, with career advancement on a brand-new team. You'll run all events and conferences ...

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Conference Services Manager information

See Roxbury Crossing, MA salary details

$43.4K

$67.3K

$87.9K

How much do conference services manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for conference services manager in Roxbury Crossing, MA is $67,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $77,100.00 per year, depending on experience, location, and employer.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

More about Conference Services Manager jobs

What cities near Roxbury Crossing, MA are hiring for Conference Services Manager jobs?

Cities near Roxbury Crossing, MA with the most Conference Services Manager job openings:

Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Roxbury Crossing, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $67,266 per year, or $32.3 per hour.

Conference Services Manager

Seaport Hotel

Boston, MA • On-site

$75K/yr

Full-time

Re-posted 28 days ago

Job description

Overview
About the Role
Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you'll manage group events from contract through execution-ensuring every detail is delivered flawlessly while maximizing revenue opportunities and guest satisfaction.
If you thrive in a fast-paced hospitality environment, excel at building relationships, and enjoy bringing events to life, we'd love to meet you.
Why Join Seaport Hotel?
  • Be part of a collaborative, service-driven team
  • Work in one of Boston's premier waterfront destinations
  • Flexible work environment with some remote opportunities
  • Opportunity to grow your career in a leading hospitality organization

Our Culture
At Seaport Hotel, we believe in delivering exceptional guest experiences through:
  • Warm, genuine service
  • Thoughtful anticipation of guest needs
  • Collaboration, creativity, and accountability
  • A deep commitment to each other and our guests

Responsibilities
What You'll Do
  • Serve as the primary contact for group and event clients, managing all planning and execution details
  • Translate client needs into detailed event plans, including room blocks, meeting space, food & beverage, and logistics
  • Prepare and manage event documentation (BEOs, resumes, menus, and programs)
  • Coordinate across departments to ensure seamless event execution and exceptional service delivery
  • Conduct site tours and client tastings to showcase the property
  • Negotiate changes to group contracts while protecting hotel revenue and profitability
  • Identify opportunities to upsell and maximize revenue for each event
  • Oversee event execution on-site, ensuring a high-quality guest experience
  • Review final billing for accuracy and alignment with contract terms
  • Participate in sales meetings and contribute to team strategies and goals

Qualifications
What We're Looking For
  • 3+ years of experience in event or conference services (hospitality preferred)
  • Prior leadership or supervisory experience a plus
  • Strong knowledge of hotel operations and group/event management
  • Excellent communication, organization, and problem-solving skills
  • Proven ability to manage multiple events in a fast-paced environment
  • Experience with Amadeus (or similar event systems) and Microsoft Office
  • CMP certification preferred
  • Experience in an urban hotel setting (Boston experience strongly preferred)

Apply