ZipRecruiter

Log In

1

Hotel Jobs in Springfield, MA (NOW HIRING)

Monarch Place

Hotel Maintenance

Springfield, MA · On-site

$16.25 - $20.75/hr

Hotel Maintenance - Hilton Garden Inn Springfield Join our dedicated team at Hilton Garden Inn Springfield as a Hotel Maintenance Technician, where your skills will ensure our property remains a safe ...

HHM Hotels

Engineer (Hotel Maintenance)

Glastonbury, CT

$17 - $18/hr

Engineer Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly ...

next page

Showing results 1-20

All JobsHotel JobsHotel Jobs in Springfield, MA

Hotel information

See Springfield, MA salary details

$22.9K

$49K

$69.8K

How much do hotel jobs pay per year?

As of Sep 3, 2026, the average yearly pay for hotel in Springfield, MA is $49,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $63,800.00 per year, depending on experience, location, and employer.

What are hotel jobs?

Hotel jobs are jobs at hotels, motels, or other lodging establishments, such as a bed and breakfast or retreat. Your primary job duties depend on your position at the hotel. Housekeepers, for example, are responsible for ensuring that each guest’s room remains tidy and supplied with necessary amenities. Hotel desk clerks, meanwhile, are responsible for checking in guests and providing them with information about the hotel’s services and amenities. There are also a number of other service jobs connected to the hotel industry, such as chefs or room service workers.

What are hotel jobs?

Hotel jobs refer to a wide range of positions within the hospitality industry that are responsible for running and maintaining hotels. These roles can include front desk staff, housekeeping, management, food and beverage service, maintenance, and concierge services. Each position plays a crucial part in delivering a positive guest experience by ensuring comfort, cleanliness, and excellent customer service. Hotel jobs often require good communication skills, teamwork, and the ability to work flexible hours. Opportunities exist for both entry-level and experienced professionals, making it a versatile career choice.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need expertise in hospitality management, operations oversight, and customer service, often supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Strong leadership, problem-solving, and interpersonal skills help foster a positive guest experience and effective team management. These competencies are vital to ensure smooth hotel operations, guest satisfaction, and business profitability.

What are some common challenges faced by hotel staff, and how can they be managed effectively?

Hotel staff often face challenges such as managing high guest expectations, handling last-minute changes or complaints, and coordinating with multiple departments to ensure seamless guest experiences. Effective communication, strong organizational skills, and a customer-oriented mindset are essential for addressing these challenges. Many hotels provide regular training and encourage teamwork to help staff handle difficult situations professionally and maintain a positive work environment.

What is the difference between Hotel vs Housekeeper?

AspectHotelHousekeeper
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; cleaning certifications optional
Work EnvironmentHotels, resorts, hospitality settingsPrivate homes, hotels, cleaning services
Industry UsageHotels, hospitality industryCleaning services, hospitality, residential
Job FocusGuest service, front desk, hospitality managementCleaning, maintaining rooms and spaces

While both roles involve cleaning, a Hotel typically refers to the entire establishment offering guest services, whereas a Housekeeper focuses specifically on cleaning and maintaining rooms within hotels or private homes. Housekeepers are essential for guest comfort and cleanliness, often working under hotel management or private clients. Understanding these differences helps clarify job expectations and career paths in the hospitality industry.

How can I get a job in a hotel?

To get a job in a hotel, applicants typically need to submit an application online or in person, often demonstrating customer service skills and relevant experience. Many hotel positions require a high school diploma or equivalent, and some roles may need certifications such as food safety or hospitality training. Networking and gaining experience through internships or entry-level roles can also improve chances of employment.

What are the different types of jobs in hotels?

Hotel jobs include front desk staff, housekeepers, food and beverage servers, cooks, maintenance workers, and management roles. These positions require various skills such as customer service, cleanliness, and operational knowledge, often supported by certifications or training. Hotels also employ specialized staff like concierges, event planners, and security personnel.
More about Hotel jobs

What are the most commonly searched types of Hotel jobs in Springfield, MA?

The most popular types of Hotel jobs in Springfield, MA are:

What job categories do people searching Hotel jobs in Springfield, MA look for?

The top searched job categories for Hotel jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hotel jobs?

Cities near Springfield, MA with the most Hotel job openings:

Hotel jobs near you
Infographic showing various Hotel job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 29% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,045 per year, or $23.6 per hour.

Hotel Sales Manager

Sturbridge Host Hotel + Conference Center

Sturbridge, MA

$55K - $74K/yr

Full-time

Re-posted 3 days ago

Job description

Company Description

The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake.  We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space.  We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team.

While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success.  At the beginning of 2020 we welcomed a new owner.  Seeing all the potential our property has to offer, renovations began.  We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members.  

Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success.  To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members.  You will also be able to provide some of the details below, to help you in the role.

Job Description

Position Summary

The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability.

Key Responsibilities

  • Proactively identify, pursue, and secure new group, corporate, and event business.
  • Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners.
  • Develop and execute strategic sales plans to meet or exceed revenue goals.
  • Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs.
  • Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events.
  • Attend industry events, trade shows, and networking functions to generate leads and build brand awareness.
  • Maintain accurate records in the hotel's sales and CRM systems.
  • Analyze market trends and competitor performance to adjust strategies accordingly.
  • Conduct site inspections and client visits as needed.
Qualifications
  • 3+ years of hotel sales experience, preferably in a full-service or upscale property.
  • Solid understanding of event planning, logistics, and execution within a hospitality environment.
  • Proven track record of achieving sales targets and managing key accounts.
  • Excellent communication, presentation, and negotiation skills.
  • Strong organizational and time-management abilities.
  • Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools.
  • Ability to work flexible hours, including occasional evenings and weekends as needed for events.
Additional Information

Why Join Us?

  • Competitive salary + performance-based bonuses based on realized sales
  • Opportunity for career growth and professional development
  • Supportive and collaborative work environment
  • Discounts on stays and amenities across our hotel group

A few additional requirements to be successful.

All of our team members are expected to treat our guests and coworkers equally, the following applies as well.

  • Maintains a professional image, including appearance, verbiage, and body language, at all times
  • Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
  • Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
  • Fosters teamwork by offering assistance to others, as needed
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures

All your information will be kept confidential according to EEO guidelines.

Ready to take your hospitality sales career to the next level?
Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.

Apply