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Hotel Jobs in Springfield, MA (NOW HIRING)

The Goodwin Hotel

Houseperson

Hartford, CT · On-site

$14.75 - $18/hr

About the Goodwin Hotel: Located in downtown Hartford, The Goodwin Hotel is a historic luxury boutique hotel that blends timeless architecture with modern hospitality. Originally built in 1881, The ...

The Goodwin Hotel

Room Attendants

Hartford, CT · On-site

$14 - $17.75/hr

About the Goodwin Hotel: Located in downtown Hartford, The Goodwin Hotel is a historic luxury boutique hotel that blends timeless architecture with modern hospitality. Originally built in 1881, The ...

The Goodwin Hotel

Guest Service Agent

Hartford, CT · On-site

$15.25 - $19.25/hr

About the Goodwin Hotel: Located in downtown Hartford, The Goodwin Hotel is a historic luxury boutique hotel that blends timeless architecture with modern hospitality. Originally built in 1881, The ...

The Goodwin Hotel

Laundry Attendant

Hartford, CT · On-site

$13.50 - $16.75/hr

Operate hotel rotary iron for linen with safety and precaution. * Maintain cleanliness of washing machines and dryers - clean lint traps and drains. * Monitor linen for stains and wear and tear ...

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All JobsHotel JobsHotel Jobs in Springfield, MA

Hotel information

See Springfield, MA salary details

$22.9K

$49K

$69.8K

How much do hotel jobs pay per year?

As of Sep 3, 2026, the average yearly pay for hotel in Springfield, MA is $49,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $63,800.00 per year, depending on experience, location, and employer.

What are hotel jobs?

Hotel jobs are jobs at hotels, motels, or other lodging establishments, such as a bed and breakfast or retreat. Your primary job duties depend on your position at the hotel. Housekeepers, for example, are responsible for ensuring that each guest’s room remains tidy and supplied with necessary amenities. Hotel desk clerks, meanwhile, are responsible for checking in guests and providing them with information about the hotel’s services and amenities. There are also a number of other service jobs connected to the hotel industry, such as chefs or room service workers.

What are hotel jobs?

Hotel jobs refer to a wide range of positions within the hospitality industry that are responsible for running and maintaining hotels. These roles can include front desk staff, housekeeping, management, food and beverage service, maintenance, and concierge services. Each position plays a crucial part in delivering a positive guest experience by ensuring comfort, cleanliness, and excellent customer service. Hotel jobs often require good communication skills, teamwork, and the ability to work flexible hours. Opportunities exist for both entry-level and experienced professionals, making it a versatile career choice.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need expertise in hospitality management, operations oversight, and customer service, often supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Strong leadership, problem-solving, and interpersonal skills help foster a positive guest experience and effective team management. These competencies are vital to ensure smooth hotel operations, guest satisfaction, and business profitability.

What are some common challenges faced by hotel staff, and how can they be managed effectively?

Hotel staff often face challenges such as managing high guest expectations, handling last-minute changes or complaints, and coordinating with multiple departments to ensure seamless guest experiences. Effective communication, strong organizational skills, and a customer-oriented mindset are essential for addressing these challenges. Many hotels provide regular training and encourage teamwork to help staff handle difficult situations professionally and maintain a positive work environment.

What is the difference between Hotel vs Housekeeper?

AspectHotelHousekeeper
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; cleaning certifications optional
Work EnvironmentHotels, resorts, hospitality settingsPrivate homes, hotels, cleaning services
Industry UsageHotels, hospitality industryCleaning services, hospitality, residential
Job FocusGuest service, front desk, hospitality managementCleaning, maintaining rooms and spaces

While both roles involve cleaning, a Hotel typically refers to the entire establishment offering guest services, whereas a Housekeeper focuses specifically on cleaning and maintaining rooms within hotels or private homes. Housekeepers are essential for guest comfort and cleanliness, often working under hotel management or private clients. Understanding these differences helps clarify job expectations and career paths in the hospitality industry.

How can I get a job in a hotel?

To get a job in a hotel, applicants typically need to submit an application online or in person, often demonstrating customer service skills and relevant experience. Many hotel positions require a high school diploma or equivalent, and some roles may need certifications such as food safety or hospitality training. Networking and gaining experience through internships or entry-level roles can also improve chances of employment.

What are the different types of jobs in hotels?

Hotel jobs include front desk staff, housekeepers, food and beverage servers, cooks, maintenance workers, and management roles. These positions require various skills such as customer service, cleanliness, and operational knowledge, often supported by certifications or training. Hotels also employ specialized staff like concierges, event planners, and security personnel.
More about Hotel jobs

What are the most commonly searched types of Hotel jobs in Springfield, MA?

The most popular types of Hotel jobs in Springfield, MA are:

What job categories do people searching Hotel jobs in Springfield, MA look for?

The top searched job categories for Hotel jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hotel jobs?

Cities near Springfield, MA with the most Hotel job openings:

Hotel jobs near you
Infographic showing various Hotel job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 29% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,045 per year, or $23.6 per hour.

Hotel Guest Services / Front Desk

Blue Sky Hospitality Solutions

Windsor Locks, CT • On-site

$13.75 - $17.50/hr

Part-time

Re-posted 3 days ago

Job description

About Us

At the Fairfield by Marriott Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. Whether they're here for business or leisure, we believe exceptional service starts at the front desk - and that's where you come in.

Position Summary

This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week.

As a hotel guest service representative, you'll be the first point of contact for our guests. You'll handle check-ins and check-outs, respond to guest inquiries, and ensure each stay is smooth, memorable, and aligned with our brand's service standards.

Key Responsibilities
  • Greet guests with warmth and professionalism upon arrival
  • Perform check-in and check-out procedures efficiently
  • Manage room assignments, keys, and reservations
  • Handle guest requests, questions, and concerns promptly
  • Process payments accurately (cash, credit cards, etc.)
  • Coordinate with housekeeping and maintenance teams
  • Maintain a clean and organized front desk area
  • Uphold hotel security and confidentiality standards
  • Assist with concierge tasks and local recommendations
Qualifications
  • Previous Hotel experience is required- Prior Marriott experience is preferred.
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Familiarity with hotel PMS systems required
  • Flexibility to work mornings, evenings, weekends, and holidays
  • Professional appearance and attitude
Why Join Us?
  • Competitive pay
  • Employee discounts at Marriott Hotels
  • Opportunities for career growth and advancement
  • Friendly and supportive team environment
Employment Type: PART_TIME

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