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Conference Services Manager Jobs in Virginia (NOW HIRING)

BENCHMARK

Guest Services Manager

Charlottesville, VA · On-site

... of conference and event space located on the beautiful Grounds of the University of Virginia ... Services Manager. The successful candidate for this role will have a proven track record of ...

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Conference Services Manager information

See Virginia salary details

$39.7K

$61.4K

$80.3K

How much do conference services manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for conference services manager in Virginia is $61,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $70,400.00 per year, depending on experience, location, and employer.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

More about Conference Services Manager jobs

What are the most commonly searched types of Conference Services jobs in Virginia?

The most popular types of Conference Services jobs in Virginia are:

What are popular job titles related to Conference Services Manager jobs in Virginia?

For Conference Services Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Conference Services Manager jobs in Virginia look for?

The top searched job categories for Conference Services Manager jobs in Virginia are:

What cities in Virginia are hiring for Conference Services Manager jobs?

Cities in Virginia with the most Conference Services Manager job openings:

Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,428 per year, or $29.5 per hour.

Conference Services Manager

Alexandria, VA • On-site

Sage Hospitality
Hospitality Services • 1 - 5K employees
Learn more about Sage Hospitalityexternal

Full-time

Re-posted yesterday

Job description

Why us?
You Belong Here!
Job Overview
Plan, organize and manage the in house details for large group and convention booking (e.g. Guest rooms, menus, set-up, etc.) Participate in negotiating meetings/functions, rooms, rates and all related requirements. Ensure maximization of room and meeting space, revenues, and profits while delivering a quality product. Focus on execution of all aspects of event planning including coordination from the signing of a group contract forward, VIP needs, amenities, group resumes, and rooming lists.
Responsibilities
  • Responsible for the management and planning of meetings/conventions and related activities.
  • Attends Banquet Event Order (BEO) and staff meetings and perform as a team leader for all hotel department staff participating in the event delivery process.
  • Achieve a minimum of 90% of productivity goals and 100% of activity goals, as established by management.
  • Coordination of all group business as developed by the sales manager. Contact and appropriately follow-up on all signed/contracted business within 5 working days. Determination and coordination of all event planning needs.
  • Maintain well documented, accurate, organized and up to date file management in order to serve client and the employer in the most expedient, organized and knowledgeable manner.
  • Develop customer profiles and maintains an effective trace system including trace dates and references resulting in superior account service and increased revenues.
  • Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
  • Follow up on all client needs and inquiries in an efficient and expedient manner.
  • Focuses on revenue-generating activity and maximizes selling time through retaining accounts/clients, maximizing account yield opportunities and sales effectiveness.
  • Detail, up-sell and detail the program with the client including; verification and modification of space requirements, audio-visual, times, equipment, menus, themes/decorations, etc. Prepare the appropriate resumes and paperwork to ensure quality service.
  • Manage function details and related activities to ensure that program requirements are satisfied. Anticipate and handle customer complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business.
  • Oversees all billing details for hotel groups to include processing of deposits, direct bill applications, credit card authorizations and coordination with accounting.
  • Improve hotel convention services' products through; (a) participate in the development of new sales tools and systems, (b) participate in the analysis of the strengths and weakness of our competitions product, and (c) analysis, understanding, and satisfaction of our customers' needs.
  • Monitor and control individual client event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
  • Attend and lead pre conference meetings as needed. Coordinate the pre-con between the client and hotel staff and review the details of the BEO with all parties.
  • Close out all groups to include pickup in sales system (CITY) and commission owed, including processing with accounting.

Qualifications
Education/Formal Training
More than two years of post high school education.
Experience
One to two full years of employment in a related position with this company or other organization(s).
Knowledge/Skills
  • Requires a working knowledge of banquet/catering food and beverage services, policies or operations.
  • Requires knowledge of computer equipment.
  • Requires compiling facts and figures in accordance with established procedures.
  • Supervisory skills needed.
  • Communication skills required to provide information and associated services to hotel management and guests.
  • Excellent hearing necessary for verbal interaction with guests and associates.
  • Excellent vision necessary to view set-ups.
  • Excellent speech communication skills required for verbal interaction with guests and associates.

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally.
  • Bending/kneeling required for taping down cords, skirting tables, picking up floor after function occasionally.
  • Mobility - ability to service clients on a moment notice, variable distances.
  • Continuous standing required for function observation, client site inspections (one hour minimum to four hours maximum). Climbing stairs of approximately 55 steps 3-5% of 10 hours daily.

Environment
Inside 95% of 10 hour day. Outside 5% of 10 hour day. Temperatures - extreme summer heat of 95 degrees and above, and winter cold.
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About Sage Hospitality Group

Sourced by ZipRecruiter

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1984

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