Computer User Support Specialist Jobs in Ohio (NOW HIRING)

Posting Details
Applications will be accepted until midnight (Eastern Time Zone) on the 'Posting End Date' shown below.
Position Information
Business Title
Student Computer Science Support Specialist
Special Instructions to Applicants
Please submit 1.) resume 2.) cover letter and 3.) three references that include name, address, email address, phone number, and type of relationship to you.
Posting Number
20161756STD
Department Summary
Summary of Job Description:
The OU-HCOM Office of Institutional Assessment and Accreditation (OIAA)seeks a motivated computer science student to provide database management and various computer support services to the OIAA. Attention to detail is of utmost importance and required for this position.
Responsibilities/Tasks include the following:
- Uploading data from various college units into the main OIAA SPSS longitudinal dataset per the task schedule.
- Performing quality audits of specified variables and working with OIAA staff to identify and resolve data conflicts.
- Writing SQL queries to update/extract, analyze, and report data from large databases/datasets.
- Creating customized datasets.
- Making recommendations to improve the quality and functionality of the SPSS longitudinal dataset.
- Developing new coding, based on best practices, to increase the efficiency and accuracy of the office's current data collection, management and reporting processes.
- Making necessary updates to existing code.
- Creating and maintaining up-to-date database/dataset documentation.
- Monitoring the database/dataset and troubleshooting issues as needed.
- Performing regular backups on the OIAA SPSS longitudinal dataset.
- Assisting with updating the OIAA website and special projects as requested.
- Other duties as assigned.
Required Skills:
- Excellent organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work with minimal supervision and exercise discretion in dealing with confidential data as well as the ability to work as part of a team.
- Ability to handle multiple projects simultaneously and prioritize work to meet deadlines.
- Detailed oriented.
Job Profile
Duties/essential functions may include, but not be limited to, the following:
Provides technical assistance to students, staff, and faculty by troubleshooting software or hardware issues, maintaining IT systems, and offering solutions to ensure smooth technological operations across the University. Provides an entry point into the field of Information Technology for Ohio University students.
Level Summary
Performs basic tasks and assists with administrative or operational duties under supervision. Roles are entry-level and aimed at providing exposure to workplace environments.
Supervisory Responsibilities:
Limited supervisory responsibilities. May supervise other student workers.
Fiscal Responsibilities:
No budgetary responsibility.
Problem Solving:
Addresses routine, well-defined problems under supervision.
Independence of Action:
Works under close supervision.
Communication and Collaboration:
Communicates primarily with supervisor and peers. Collaborates with team members to accomplish tasks.
Minimum Qualifications
Enrolled for classes at Ohio University, Hocking College, another post-secondary education institution, or a secondary school during the current semester, immediate previous semester, or immediate upcoming semester. Able to follow instructions and complete tasks within deadlines. Basic knowledge of office software and communication tools. Departments may have specific minimum requirements.
Preferred Qualifications
- Student in a computer science training program or student with sufficient expertise to address the needed skills noted herein.
- Proficiency in using SQL and core Microsoft software (e.g., Access, Excel, PowerPoint, Power BI).
- Experience working with large databases and datasets and pulling data for specific requests/reports/analyses.
- Familiarity with the Python environment (e.g., Anaconda, Jupyter Notebook).
- Knowledge of database/dataset best practices and tools.
- Familiarity with quantitative methods.
- Familiarity with Statistical Package for the Social Sciences (SPSS).
Working Condition/Physical Demands:
This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs.
Department
HCOM - Institutional Assessment and Accreditation
Pay Rate
$12.00 per hour
FLSA Status
Non-Exempt
Posting Open Date
08/04/2026
Posting End Date
09/21/2026
Job Category
Student Hourly
Planning Unit
Heritage College of Osteopathic Medicine
Work Schedule
This is an hourly position up to 10 hours per week between the hours of 8 am - 5 pm. Work location will be in the office, some remote work may be permitted.
Campus
Athens
Applicants may contact this person if they have questions about this position.
Theresa Lester
Non-Discrimination Statement
Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.
Employment Type
Part-Time
Job Level
STUDENT
Job Family
Student Hourly Employee
Job Sub Family
Student IT Support Specialist
Clery Act Annual Safety and Fire Report
Clery Act Statistics
To view the Clery Act Annual Safety and Fire Report Click Here!