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Computer Technology Support Jobs in Texas (NOW HIRING)

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Computer Lenovo ThinkPad / HP * Messaging Microsoft Exchange * Collaboration Microsoft SharePoint ...

IT Support - IB4

Houston, TX · On-site

$20.50 - $28.25/hr

IT Support Position Summary Provide technical support to end users and assist with hardware ... Bachelor's degree in Computer Science or equivalent experience. * Strong customer support skills.

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IT SUPPORT

Grapevine, TX · On-site

$19.75 - $27.25/hr

... computer moves, adds, and changes · Support and manage the full lifecycle of support tickets ... IT asset inventory, including hardware lifecycle activities · Assist with user onboarding and ...

Preferred Qualifications Associate degree in Computer Science, Computer Information Systems ... 2 years of IT support experience supporting outside sales teams, field associates, branch ...

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IT Support Specialist

Austin, TX · On-site

$80K - $90K/yr

Who You Are The IT Support Specialist is the friendly, in-office frontline support for Ontic ... Demonstrated expertise in computer & mobile device management (MDM), including policy design ...

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow Power Supply Co., Ltd. (Stock code: 300274) is a ... Technology, Computer Science, or a related field, or equivalent work experience. • Relevant IT ...

Bachelor's degree in Computer Science , Information Technology , Engineering , or a related field (or equivalent practical experience). * Experience: * Proven experience (3+ years) in IT support, ...

IT Support Technician

Humble, TX · On-site

$18 - $24.75/hr

Work Experience: * 2+ Years of IT Computer Support experience required. Education/Training: * High School Diploma or equivilent. Specialized Knowledge Certificates & Licenses: * A+ certification are ...

Support includes specification, installation, and testing of computer systems and peripherals ... Assists the IT Manager and gains progressive responsibilities relating to the company's IT infrast ...

... Computer Science, or related field (or equivalent experience) · 1-3 years of IT support, help desk, or similar experience preferred · Basic understanding of computer hardware, software, and network ...

We're looking for a Technology Support Technician who thrives on solving problems, helping people, and keeping systems running smoothly. In this role, you'll be a key player in supporting both our ...

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Computer Technology Support information

What are Computer Technology Support professionals?

Computer Technology Support professionals, also known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computer hardware, software, and networks. They troubleshoot problems, install and configure systems, and provide guidance on the use of technology. Their work ensures that computer systems run smoothly and that users can effectively utilize technology for their tasks. In many settings, they may also maintain security protocols and perform routine maintenance. These professionals are essential in keeping businesses and users productive and secure.

What are the key skills and qualifications needed to thrive as a Computer Technology Support specialist, and why are they important?

To thrive as a Computer Technology Support specialist, you need a solid understanding of computer hardware, operating systems, network troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is commonly required. Strong communication, patience, and problem-solving abilities set top performers apart in this role. These skills are crucial for efficiently resolving technical issues and delivering excellent user support in a timely manner.

What is the difference between Computer Technology Support vs Network Technician?

AspectComputer Technology SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Employer & Industry UsageIT support companies, corporate IT departments, tech service providersTelecommunications, large enterprise networks, data centers

Computer Technology Support focuses on assisting users with hardware and software issues, often in help desk settings. Network Technicians specialize in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and work in IT environments, their daily tasks and focus areas differ significantly.

What are some common challenges faced by Computer Technology Support professionals, and how can they effectively address them?

Computer Technology Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under tight deadlines, managing multiple support requests simultaneously, and communicating complex technical information to non-technical users. To address these challenges, it's important to prioritize tasks, maintain clear communication, and stay updated on the latest technology trends and troubleshooting methods. Additionally, documenting solutions and collaborating with team members can help streamline support processes and improve overall efficiency.
What are popular job titles related to Computer Technology Support jobs in Texas? For Computer Technology Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Computer Technology Support jobs in Texas look for? The top searched job categories for Computer Technology Support jobs in Texas are:
IT Support Engineer

IT Support Engineer

Alleare Consulting

Dallas, TX • On-site

Other

Re-posted 11 days ago


Job description

IT Support Engineer

Fulltime

Dallas, TX (on-site)

IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer. This role will support the corporate HQs as well as manufacturing plants.

The day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.

RESPONSIBILITIES:

  • Proactively monitor network infrastructure and respond rapidly to issues
  • Serve as primary contact for local pc, server, and network technologies
  • Configure and deploy workstations, servers, and network hardware
  • Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects
  • Update progress and resolution for reported issues within ticketing system
  • Create and update technical and end user training materials
  • Provide high quality support to end users

REQUIREMENTS:

  • Self-motivated, energetic, organized, and customer service focused
  • Communicate effectively to end user and other IT team members
  • Degreed professional or equivalent current certifications with demonstrable experience in supporting and troubleshooting Windows in AD environments using published and learned best-practices
  • Proven record of supporting and provisioning technical solutions
  • Possess a drive to learn and teach
  • Possess effective troubleshooting skills, be methodical and detail oriented
  • Possess desktop and desktop peripheral troubleshooting skills and techniques needed to solve complex issues (printing, applications, networking)
  • Technical knowledge of cabling installation and troubleshooting
  • Candidate must be able to carry out physical requirements of the job including the racking (lifting) of equipment, along with the traversal of ladder and elevated environments.

PREFERENCES (familiarity with):

  • Fresh Service Helpdesk software
  • Smart devices iPhone /iPad/ Android
  • Printer/Print server support
  • Microsoft Cloud Technology Intune, Azure AD, O365
  • Computer Lenovo ThinkPad / HP
  • Messaging Microsoft Exchange
  • Collaboration Microsoft SharePoint and Teams
  • Backup and recovery software Acronis and Avamar
  • Switches and routers Cisco and Brocade

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