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Computer Technology Support Jobs in Texas (NOW HIRING)

Lowe's

Technology Support Technician

Houston, TX · On-site

$20.67 - $34.52/hr

Preferred Qualifications Associate degree in Computer Science, Computer Information Systems ... 2 years of IT support experience supporting outside sales teams, field associates, branch ...

Lowe's

Technology Support Technician

Houston, TX · On-site

$20.67 - $34.52/hr

Preferred Qualifications Associate degree in Computer Science, Computer Information Systems ... 2 years of IT support experience supporting outside sales teams, field associates, branch ...

Petro-Hunt, L.L.C.

IT Support Specialist

Dallas, TX · On-site

$60 - $80/hr

... IT Support Specialist Full Time Dallas, TX, US 6 days ago Requisition ID: 2064 Petro-Hunt, L.L.C ... Install, configure, and maintain computer systems and related hardware. Active Directory & User ...

AWC

IT Support Specialist

Deer Park, TX · On-site

Diagnose and resolve technical problems involving computer hardware, peripherals, and software ... AWC Technology * Deploy, configure, and support Windows and macOS operating systems and ...

AWC, Inc

IT Support Specialist

Deer Park, TX

Diagnose and resolve technical problems involving computer hardware, peripherals, and software ... AWC Technology * Deploy, configure, and support Windows and macOS operating systems and ...

NEOGOV

IT Support Technician, Senior

Victoria, TX · On-site

$20 - $27.50/hr

... computer helpdesk support, including installations, upgrades, inventory management, and end-user ... IT Support Technicians and assists with complex troubleshooting and problem resolution. • ...

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Computer Technology Support information

What is computer technology support?

Computer Technology Support professionals, also known as IT support specialists or help desk technicians, are responsible for assisting individuals and organizations with technical issues related to computer hardware, software, and networks. They troubleshoot problems, install and configure systems, and provide guidance on the use of technology. Their work ensures that computer systems run smoothly and that users can effectively utilize technology for their tasks. In many settings, they may also maintain security protocols and perform routine maintenance. These professionals are essential in keeping businesses and users productive and secure.

What are the key skills and qualifications needed to thrive as a computer technology support specialist?

To thrive as a Computer Technology Support specialist, you need a solid understanding of computer hardware, operating systems, network troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is commonly required. Strong communication, patience, and problem-solving abilities set top performers apart in this role. These skills are crucial for efficiently resolving technical issues and delivering excellent user support in a timely manner.

What are some common challenges faced by computer technology support professionals, and how can they effectively address them?

Computer Technology Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under tight deadlines, managing multiple support requests simultaneously, and communicating complex technical information to non-technical users. To address these challenges, it's important to prioritize tasks, maintain clear communication, and stay updated on the latest technology trends and troubleshooting methods. Additionally, documenting solutions and collaborating with team members can help streamline support processes and improve overall efficiency.

What is the difference between Computer Technology Support vs Network Technician?

AspectComputer Technology SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Employer & Industry UsageIT support companies, corporate IT departments, tech service providersTelecommunications, large enterprise networks, data centers

Computer Technology Support focuses on assisting users with hardware and software issues, often in help desk settings. Network Technicians specialize in maintaining and troubleshooting network infrastructure. While both roles require technical certifications and work in IT environments, their daily tasks and focus areas differ significantly.

What are popular job titles related to Computer Technology Support jobs in Texas?

For Computer Technology Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Computer Technology Support jobs in Texas look for?

The top searched job categories for Computer Technology Support jobs in Texas are:

Computer Technology Support jobs near you

Automotive IT Support Specialist

Clyde, TX • On-site

Blake Fulenwider CDJ - Clyde
See more jobs at Blake Fulenwider CDJ - Clydeexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Join Blake Fulenwider CDJ as an IT Support Specialist located in Clyde, TX, where you will be a crucial part of our team, responsible for ensuring the smooth and efficient operation of the company's information technology systems. In addition, with five stores across West Texas, the IT Support Specialist will be required to travel up to three times a week.

 Essential Job Duties

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to requests for technical support in a timely and professional manner.
  • Install, configure, test, and maintain operating systems, application software, and system management tools.
  • Monitor and maintain computer systems and networks to ensure optimal performance.
  • Manage and resolve network issues and related hardware problems.
  • Document internal procedures and write relevant reports.
  • Assist in training users in software and hardware usage and best practices.

Requirements

  • Proven experience as an IT Support Specialist or similar role.
  • Excellent knowledge of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Familiarity with various operating systems and platforms (e.g., Windows, macOS).
  • Good communication skills and customer-oriented mindset.
  • Degree in Information Technology, Computer Science, or relevant field is a plus.
  • Strong problem-solving skills.
  • Excellent communication and interpersonal skills, with a customer-centric attitude.
  • Ability to work independently and manage multiple tasks or priorities effectively.

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO)
  • Short-term Disability Coverage
  • Life Insurance
  • Ongoing Training and Career Development
  • Employee Vehicle Purchase Plans
  • Long-Term Job Security
  • Discounts on Products and Services
  • Opportunities for Internal Advancement

About the Company

Blake Fulenwider CDJ - Clyde is a leading dealership committed to providing outstanding automotive services and customer care. We pride ourselves on fostering a collaborative environment where employees are valued and encouraged to grow. Join us in Clyde, TX, and be part of a company that is as enthusiastic about technology as it is about delivering exceptional service.

Equal Opportunity Employer

Blake Fulenwider Automotive is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.