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Computer Support Specialist Jobs in Racine, WI (NOW HIRING)

Baird

Baird Online Support Specialist

Milwaukee, WI · On-site

Technology Solutions Specialist The Technology Solutions Team is an established group within Baird ... Prioritize and escalate support incidents and requests based on business impact and documented ...

Baird

Baird Online Support Specialist

Milwaukee, WI · On-site

... support. We are looking for an individual that has a passion for technology and/or financial ... This position offers significant exposure within the firm and our client base, and the Specialist ...

Python IT Solutions INC

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Network Installation/Support Specialist

Milwaukee, WI · On-site

$22/hr

... computer hardware - Strong technical support skills in resolving network-related issues - Familiarity with remedy systems for ticketing and incident management - Willing to travel and overnight ...

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Racine, WI

Computer Support Specialist information

See Racine, WI salary details

$14

$24

$39

How much do computer support specialist jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for computer support specialist in Racine, WI is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.93 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized roles such as senior software engineers, IT consultants, or cybersecurity experts, especially those with advanced certifications and extensive experience. These positions typically require advanced skills, a strong professional reputation, and often involve consulting, contract work, or leadership responsibilities in technology or finance sectors.

What is a computer support specialist?

A computer support specialist is a professional who helps users troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person and may use tools like remote access software. Strong problem-solving skills and knowledge of operating systems and networks are essential for this role.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What jobs pay $10,000 a month without a degree?

A Computer Support Specialist typically does not earn $10,000 a month without advanced experience or certifications. High-paying roles in tech often require specialized skills, certifications, or experience, such as in cybersecurity, cloud computing, or software development. Most jobs paying this level of income without a degree are in sales, entrepreneurship, or highly skilled freelance work.

What jobs in the US pay 300,000 a year?

For a Computer Support Specialist, earning $300,000 annually is uncommon, as this role typically has a median salary well below that figure. High-paying tech roles such as software engineers, IT directors, or cybersecurity managers with extensive experience and advanced certifications can reach or exceed this level, especially in senior or executive positions. These roles often require specialized skills, leadership responsibilities, and sometimes work in high-demand industries or large organizations.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Racine, WI? The most popular types of Computer Support Specialist jobs in Racine, WI are:
What are popular job titles related to Computer Support Specialist jobs in Racine, WI? For Computer Support Specialist jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Racine, WI look for? The top searched job categories for Computer Support Specialist jobs in Racine, WI are:
What cities near Racine, WI are hiring for Computer Support Specialist jobs? Cities near Racine, WI with the most Computer Support Specialist job openings:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Racine, WI as of June 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 85% In-person, 4% Hybrid, and 11% Remote job distribution, with an average salary of $51,963 per year, or $25 per hour.

Help Desk Support Specialist

Lutheran Social Services of WI & UP MI

Milwaukee, WI

$22/hr

Full-time

Posted 16 hours ago

Job description

IT Customer Support Specialist (Help Desk)

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) – West Allis, WI

Lutheran Social Services of WI & Upper MI is seeking an IT Customer Support Specialist to join our Help Desk team. This is a great opportunity to gain hands-on IT experience while supporting a mission-driven organization.

Position Summary

The IT Customer Support Specialist provides Tier 1 and Tier 2 help desk support to internal customers across Wisconsin and Upper Michigan. This role is essential to “helping the helpers”—ensuring staff have the technology they need to focus on serving clients.

This position is based in our West Allis corporate office.

  • 100% onsite for the first 6 months (training and onboarding)
  • After training, eligible for hybrid work (up to 2 days/week remote)
  • Schedule: Monday–Friday, 8:00 AM–5:00 PM (no weekends or on-call)
Key Responsibilities
  • Triage and resolve IT support tickets through the call tracking system
  • Respond to internal customers via phone, email, and voicemail
  • Troubleshoot and resolve front-line IT issues, escalating as needed
  • Support common issues including:
    • Microsoft Office and productivity tools
    • Password resets and account access
    • VPN and connectivity issues
    • Printer and peripheral troubleshooting
    • Software, hardware, and access issues
  • Install, upgrade, and maintain software remotely
  • Monitor and update open tickets to ensure timely resolution
  • Collaborate with senior IT staff and leadership on issue resolution
  • Provide user-friendly explanations and basic training to non-technical staff
  • Travel occasionally to support office locations
Qualifications

Required:

  • Associate’s degree in Information Technology or related field (or equivalent experience)
  • 1+ year of IT support or help desk experience
  • Strong troubleshooting, problem-solving, and analytical skills
  • Excellent customer service and communication skills
  • Strong organizational skills and attention to detail
  • Valid driver’s license and reliable transportation

Preferred:

  • Experience supporting Windows environments and peripherals
  • Basic networking knowledge (Wi-Fi, VPN, connectivity)
  • Experience with Active Directory and Exchange
  • Ability to manage multiple issues simultaneously
Benefits & Perks
  • Public Service Loan Forgiveness (PSLF) eligibility
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Health & Dependent Care)
  • Paid Time Off + 10 Paid Holidays
  • Mileage reimbursement
  • 403(b) retirement plan
  • Employee Assistance Program
  • Annual raises and recognition programs
Additional Requirements
  • Must reside in Wisconsin or Upper Michigan for payroll purposes
  • Must be authorized to work in the U.S. (no visa sponsorship available)
  • Ability to travel, including occasional overnight travel
About LSS

Lutheran Social Services of Wisconsin & Upper Michigan is a nonprofit dedicated to strengthening individuals, families, and communities. In this role, you’ll directly support staff so they can focus on delivering critical services to those we serve.

Equal Opportunity Employer (EOE)