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Computer Support Specialist Jobs in Racine, WI (NOW HIRING)

Mypath

Employee Support Specialist

Brookfield, WI

Overview We are looking for an Employee Support Specialist (ESS) to join our team. The ESS supports and engages direct care employees through two core functions: Employee Onboarding and continued ...

New

MyPath

Employee Support Specialist

Brookfield, WI · On-site

Overview We are looking for an Employee Support Specialist (ESS) to join our team. The ESS supports and engages direct care employees through two core functions: Employee Onboarding and continued ...

New

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All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in Racine, WI

Computer Support Specialist information

See Racine, WI salary details

$14

$24

$39

How much do computer support specialist jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for computer support specialist in Racine, WI is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.93 per hour, depending on experience, location, and employer.

What is the average salary of IT support specialist in the US?

The average salary of a Computer Support Specialist in the US is approximately $55,000 to $60,000 per year, depending on experience, certifications, and location. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. The role often involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems.

Is helpdesk a good entry level IT job?

A helpdesk role is considered a common entry-level position for aspiring Computer Support Specialists, providing foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It often requires basic knowledge of operating systems, networking, and support tools, and can serve as a stepping stone to more advanced IT roles.

What is a computer support specialist?

A computer support specialist helps users and organizations troubleshoot and resolve hardware and software issues. They often provide technical assistance via phone, email, or in person, and may use tools like remote access software. Certifications such as CompTIA A+ can enhance job prospects in this field.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What are Computer Support Specialists?

Computer Support Specialists are professionals who assist users and organizations with troubleshooting, maintaining, and optimizing computer systems and networks. They provide technical support either directly to end users or to other IT staff within an organization. Their duties can include resolving hardware and software issues, installing and configuring technology, and offering guidance on best practices for computer usage. Computer Support Specialists play a critical role in ensuring the smooth operation of technology within businesses and households.

What Is a Computer Support Specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a Computer Support Specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges Computer Support Specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What qualifications do I need for IT support?

Computer Support Specialists typically need a high school diploma or equivalent, with many employers preferring postsecondary education or certifications such as CompTIA A+ or Network+. Strong problem-solving skills, knowledge of operating systems, hardware, and basic networking, as well as good communication abilities, are essential for success in IT support roles.
More about Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Racine, WI? The most popular types of Computer Support Specialist jobs in Racine, WI are:
What are popular job titles related to Computer Support Specialist jobs in Racine, WI? For Computer Support Specialist jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Racine, WI look for? The top searched job categories for Computer Support Specialist jobs in Racine, WI are:
What cities near Racine, WI are hiring for Computer Support Specialist jobs? Cities near Racine, WI with the most Computer Support Specialist job openings:
Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in Racine, WI as of July 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 85% In-person, 4% Hybrid, and 11% Remote job distribution, with an average salary of $51,963 per year, or $25 per hour.
Outside Sales- Route Support Specialist

Outside Sales- Route Support Specialist

Snap-on Inc

Milwaukee, WI • On-site

$40K - $55K/yr

Full-time

Retirement

Posted 20 days ago

Snap-on rating

7.4

Company rating: 7.4 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

249th of 430 rated machine equipment manufacturers

Job description

Overview
Precision. Performance. Pride. For more than 100 years, Snap-on Tools has made work easier for serious professionals performing critical tasks. We work hard together. We grow together. We are one Snap-on team.
We are currently seeking a Route Sales Support Specialist to join our regional sales team. Our field-based team members are rewarded with:
  • Unparalleled career advancement opportunities
  • Competitive pay, bonus opportunity, and benefits
  • Continuous coaching and development
  • Clear performance goals
  • Regular recognition for accomplishments
  • Tuition Assistance, Employee Stock Purchase Plan, and Retirement programs

What You Bring to the Team:
  • Minimum age 21 with valid driver's license
  • High school diploma or GED equivalent (bachelor's preferred)
  • Minimum 2-5 years' experience in direct sales
  • Previous experience in the automotive industry or hands-on vehicle repair is highly valued
  • Valid driver's license
  • D.O.T. physical and maintain a medical card, which will be paid for and scheduled by the company
  • Ability to frequently lift 50-100 pounds occasionally (below shoulder height)
  • Ability to learn and follow a process
  • Computer proficiency and the ability to operate apps and emails on cell phones

Key Tasks:
We set you up for success! After completing comprehensive training, Route Sales Support Specialists provide support to franchisees, company stores, and Franchise Performance Team operations.
Route Sales Support Specialists have the full support of the Snap-on management team, and are regularly reviewed for progression opportunities within the Franchise Performance Teams. With solid performance, they are typically progressed quickly through additional roles in the field sales organization. We value your education and experience, and consider candidates from diverse backgrounds. Their responsibilities include:
  • Conduct franchisee inventories and advise demonstrate and coach best inventory management practices
  • Conduct route surveys properly and in accordance with qualitative and quantitative criteria as set forth in the survey guidelines as established by Snap-on
  • Service open routes including but not limited to selling, collecting receivables and servicing customers in those open routes
  • Assist with priority service issues such as, but not limited to:
    • New franchisee tool-ups
    • Sales meeting set-up or preparation of materials
    • Conduct assigned segments of meetings or training
    • Tool and equipment show assistance
    • Broken tool replacements
    • Check-in of terminated franchisees
    • Tool returns

Individual Characteristics and Competencies:
  • Interest in developing and fostering ongoing relationships
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Interest in sales
  • Interest in tools

Salary Range: $40,000-55,000. Actual compensation may vary based on experience, location, and other factors.
Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran and continually strives to be an employer of choice and offers a Great Place to Work.
#IND-SOT

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