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Computer Support Specialist Jobs in Racine, WI (NOW HIRING)

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Computer Support Specialist information

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How much do computer support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for computer support specialist in Racine, WI is $24.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.93 per hour, depending on experience, location, and employer.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
What are the most commonly searched types of Computer Support Specialist jobs in Racine, WI? The most popular types of Computer Support Specialist jobs in Racine, WI are:
What are popular job titles related to Computer Support Specialist jobs in Racine, WI? For Computer Support Specialist jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Computer Support Specialist jobs in Racine, WI look for? The top searched job categories for Computer Support Specialist jobs in Racine, WI are:
What cities near Racine, WI are hiring for Computer Support Specialist jobs? Cities near Racine, WI with the most Computer Support Specialist job openings:
Infographic showing various Computer Support Specialist job openings in Racine, WI as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 85% In-person, 4% Hybrid, and 11% Remote job distribution, with an average salary of $51,963 per year, or $25 per hour.

Certified Peer Support Specialist - Family Centered Treatment

Lutheran Social Services of WI & UP MI

Greendale, WI • Hybrid

$16.50 - $21.25/hr

Part-time

Re-posted 14 days ago


Job description

Lutheran Social Services of WI and Upper MI (LSS) is looking for a dedicated and passionate Hybrid-Remote, Certified Peer Support Specialist to join our Family Centered Treatment Team. If you're driven by the desire to make a real difference in the lives of families in their communities, this as needed, could be your next career move! The FCT/FCT-R Team also provides individual and team supervision on a weekly basis as part of our evidenced based model. Qualified candidates will currently hold a certificate as a Peer Specialist through the State of Wisconsin.

This is a part-time, as needed position. There is an additional $1/hour for candidates that are bilingual in Spanish. Also a $1.50 per hour increase upon completing the FCT Peer Endorsement Certification. This role will work primarily with clients navigating substance use recovery

This position will serve Milwaukee and Sheboygan counties.

A Certified Peer Support Specialist is a person who has his/her own lived experience of mental health and/or substance use challenges and has completed formal training and certification in the peer specialist model of mental health and substance use-oriented peer support.

Peer Specialists use their unique set of lived experiences and recovery in combination with comprehensive skills training, including continuing education, to support people living with mental health and/or substance use challenges. The specialists actively center peer support and associated principles in their work while operating under a clearly defined role and collaborate in a complementary fashion as part of an agency's team support structure.

The FCT team is a fully implemented and homebased evidenced based trauma treatment model used to stabilize or reunify families. Our goal is to help families identify practical solutions to solve problems to keep them together in the community and to treat inter-generational trauma. Our core belief is that recipients are great people with tremendous internal strengths and resources.

As a Certified Peer Support Specialist with the Family Centered Treatment Program, you will:

  • Work a flexible weekly schedule that includes some evening hours for client appointments, bases on client/family availability
  • Learn the evidenced-based framework of FCT and the four phases of treatment—including completing online FCT training supported by the supervisor and team trainer.
  • Provides direct peer support using methods compatible with FCT principles and practices for assigned cases and meets fidelity requirements for treatment intensity as part of a team of providers (5 hours per week per family). Caseloads vary depending on referrals for the FCT-Recovery program and depending on travel.
  • Maintain clear, concise, and timely documentation records in an Electronic Health Record system to meet state, county and EBP standards.
  • Collaborate with all relevant systems and key participants to ensure buy-in and cooperation throughout FCT treatment
  • Participate in weekly individual and team supervision and provide kind, direct, and honest feedback to team members, including participation in peer reviews.
  • Participate in a rotating 24/7 phone support system that has been established by the team or as needed for clients that are engaged in Peer Support Services.

Essential Skills and Qualifications:

  • Background Check Required
  • Education: HS diploma or equivalent
  • Experience: 2+ years work experience with family systems, trauma, and/or SUD diagnoses preferred.
  • Licenses: Valid driver's license and no more than 3 moving violations in the last 3 years and no OWI's in the last 3 years. No more than 1 OWI in the last 5 years.
  • Reliable transportation are required.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Wisconsin Certified as a Peer Specialist
  • The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

Computer Skills: Basic computer knowledge and application required. LSS uses Microsoft Office applications. Additional application training provided.

Perks and Benefits:

  • Professional Development: Opportunities for in-service training, staff meetings, and professional seminars.
  • Employee Assistance Program: Support for personal and professional challenges.
  • Service Awards and Recognition: Celebrating your dedication and achievements.

Work Environment:

  • Hybrid Remote
  • Flexible Schedule: Work a schedule that includes evening hours to meet client needs.
  • Travel and Community Engagement: Travel within the community to provide services in various locations (home, school, office).
  • Physical Activity: Frequent bending, stooping, climbing stairs, and kneeling may be required.

Why Join LSS:

At Lutheran Social Services, we believe in empowering our employees to succeed and grow. We offer a supportive and collaborative work environment where your contributions truly matter. By joining our team, you'll be part of a mission-driven organization committed to ensuring that no one is excluded from our communities, and everyone has what they need to live independently and thrive.

Take this opportunity to make a real difference in your community. Apply now and be a part of something bigger with Lutheran Social Services of WI and Upper MI!

Lutheran Social Services of WI and Upper MI is an equal opportunity employer.