The Technical Machine Specialist provides advanced technical support for equipment distributed by ... Possess strong background in computer application and analytics. * Possess broad product and ...
The Technical Machine Specialist provides advanced technical support for equipment distributed by ... Possess strong background in computer application and analytics. * Possess broad product and ...
The Specialist, Nuclear Business Technology (Application Support), specializes in end user ... Degree in Computer Science, Software Engineering, Business Administration or other related ...
The Specialist, Nuclear Business Technology (Application Support), specializes in end user ... Degree in Computer Science, Software Engineering, Business Administration or other related ...
Overview / Responsibilities Wood has an exciting opportunity for an intermediate Construction Design Specialist to provide CAD Design services to support our highways / transportation teams in ...
Overview / Responsibilities Wood has an exciting opportunity for an intermediate Construction Design Specialist to provide CAD Design services to support our highways / transportation teams in ...
Implementation Specialist
Saskatoon, SK · On-site
About the Job The Implementation Specialist will apply his/her understanding of computer software ... computer hardware. * Experience in a customer-facing role, preferably in a support or service ...
Quick apply
Implementation Specialist
Saskatoon, SK · On-site
About the Job The Implementation Specialist will apply his/her understanding of computer software ... computer hardware. * Experience in a customer-facing role, preferably in a support or service ...
Implementation Specialist
Saskatoon, SK · On-site
About the Job The Implementation Specialist will apply his/her understanding of computer software ... computer hardware. * Experience in a customer-facing role, preferably in a support or service ...
Quick apply
Implementation Specialist
Saskatoon, SK · On-site
About the Job The Implementation Specialist will apply his/her understanding of computer software ... computer hardware. * Experience in a customer-facing role, preferably in a support or service ...
Implementation Specialist
Saskatoon, SK · On-site
About the Job The Implementation Specialist will apply his/her understanding of computer software ... computer hardware. * Experience in a customer-facing role, preferably in a support or service ...
Implementation Specialist
Saskatoon, SK · On-site
About the Job The Implementation Specialist will apply his/her understanding of computer software ... computer hardware. * Experience in a customer-facing role, preferably in a support or service ...
$21.78 - $27.23/hr
... support services that will lead to them reaching their highest level of independence ... Computer proficient in Microsoft Office and Internet. * Driver license with no violations on ...
$21.78 - $27.23/hr
... support services that will lead to them reaching their highest level of independence ... Computer proficient in Microsoft Office and Internet. * Driver license with no violations on ...
Brandt is currently seeking a Technical Machine Specialist - Agriculture in our Customer Support ... Experience with basic computer functions; experience using Service ADVISOR™, Parts ADVISOR™, or ...
Brandt is currently seeking a Technical Machine Specialist - Agriculture in our Customer Support ... Experience with basic computer functions; experience using Service ADVISOR™, Parts ADVISOR™, or ...
The Inside Automation Support and Portals Specialist is in direct contact with customers, suppliers ... Computer literacy - proficient with all Microsoft Office applications. * Knowledge of Westburne ...
Quick apply
The Inside Automation Support and Portals Specialist is in direct contact with customers, suppliers ... Computer literacy - proficient with all Microsoft Office applications. * Knowledge of Westburne ...
Brandt is currently seeking a Machine Monitoring Specialist for our Customer Support Center located ... Strong background in computer applications and analytics * Knowledge of the heavy equipment ...
Brandt is currently seeking a Machine Monitoring Specialist for our Customer Support Center located ... Strong background in computer applications and analytics * Knowledge of the heavy equipment ...
... implementation, and highest-level support of the organization's enterprise-wide server ... Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or ...
... implementation, and highest-level support of the organization's enterprise-wide server ... Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or ...
Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...
Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...
Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...
Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...
Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...
Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...
Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...
Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...
Support When You Need It: Our Employee and Family Assistance Program (EFAP) is here for your well ... Proficiency with information systems and computer literacy * Experienced in customer service and ...
Quick apply
Support When You Need It: Our Employee and Family Assistance Program (EFAP) is here for your well ... Proficiency with information systems and computer literacy * Experienced in customer service and ...
Data Center Server Specialist
Regina, SK · On-site +1
... implementation, and highest-level support of the organization's enterprise-wide server ... Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or ...
Data Center Server Specialist
Regina, SK · On-site +1
... implementation, and highest-level support of the organization's enterprise-wide server ... Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or ...
Support annual IT business planning and report progress to the Director * Ensure consistent ... University degree in Computer Science, Business Administration, or a related discipline. * Minimum ...
Quick apply
Support annual IT business planning and report progress to the Director * Ensure consistent ... University degree in Computer Science, Business Administration, or a related discipline. * Minimum ...
Support annual IT business planning and report progress to the Director * Ensure consistent ... University degree in Computer Science, Business Administration, or a related discipline. * Minimum ...
Support annual IT business planning and report progress to the Director * Ensure consistent ... University degree in Computer Science, Business Administration, or a related discipline. * Minimum ...
Personal & Commercial Banking Pay Details: 0.00 - 0.00 CAD This role is eligible for commission ... support your efforts. All the essential tools you need for your home office, including a laptop ...
Personal & Commercial Banking Pay Details: 0.00 - 0.00 CAD This role is eligible for commission ... support your efforts. All the essential tools you need for your home office, including a laptop ...
Computer Support Specialist information
What is the difference between Computer Support Specialist vs Network Technician?
| Aspect | Computer Support Specialist | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desks, user support, troubleshooting | Network infrastructure, server rooms, cabling |
| Job Focus | Hardware/software support, user assistance | Network setup, maintenance, troubleshooting |
| Industry Usage | IT support, customer service roles | Networking companies, ISPs, large organizations |
While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.
What is a computer support specialist?
Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.
What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?
What are some common challenges computer support specialists face when troubleshooting remote user issues?

Full-time
Re-posted 8 days ago
Job description
Brandt Seeking a Truck & Transportation Technical Machine Specialist based in either our Mississauga Peterbilt or Regina Customer Support Center.
The Technical Machine Specialist provides advanced technical support for equipment distributed by Brandt Tractor, acting as the key liaison between Brandt Tractor branches and equipment manufacturers, including John Deere DTAC and other OEMs. This role is responsible for diagnosing and resolving complex product issues using technical expertise, experience, and manufacturer resources. Additionally, the Technical Machine Specialist supports Machine Monitoring Specialists and branch personnel by delivering expert guidance and ensuring effective problem resolution across all equipment platforms.
DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
- Collaborate with service departments to identify and execute machine repairs by monitoring DTC’s and Expert Alerts through the Foresight database.
- Investigate and research machine activity and provide recommendation of action.
- Effectively communicate the appropriate actions to the Service Departments or customers via telephone, e-mail or ticketing system.
- Follow up on previous recommendations to ensure problem resolution and identify learning opportunities.
- Provide Fleet Health reports as a value provided activity for customers and Brandt.
- Manage the dealer technical resolution process and relationship with John Deere and other equipment OEM’s.
- Provides primary or secondary support to Brandt Tractor Branches to increase speed and quality of customer technical issue resolution.
- Access and utilize OEM equipment technical information.
- Provide machine diagnostic assistance between the branches, OEM ‘s and customers.
- Work with John Deere DTAC and the MHMC (Machine Health Monitoring Center) to:
- Identify and resolve technical problems
- Provide direction and technical assistance to the branches.
- Provides failure analysis reports to Brandt Tractor Branches, John Deere and customers
- Create and distribute technical service-related memos.
- Other duties as assigned.
QUALIFICATIONS/REQUIREMENTS:
- Knowledge of heavy equipment and dealership service departments.
- Knowledge of machine applications, design, functionality, and understanding the environmental effect on the equipment performance.
- Understand effective inspection process and equipment lifecycle planning.
- Possess strong technical and diagnostic capabilities.
- Possess strong background in computer application and analytics.
- Possess broad product and application knowledge.
- Ability to communicate effectively.
- Ability to filter and correlate different data sources to create an accurate recommendation.
- Mechanical Engineering or Heavy Duty Mechanic (Capstone Certification) considered an asset.
- Bilingual considered an asset.
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Required Skills
Required Experience