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Computer Support Specialist Jobs in Saskatchewan

$21.78 - $27.23/hr

... support services that will lead to them reaching their highest level of independence ... Computer proficient in Microsoft Office and Internet. * Driver license with no violations on ...

Brandt is currently seeking a Machine Monitoring Specialist for our Customer Support Center located ... Strong background in computer applications and analytics * Knowledge of the heavy equipment ...

... implementation, and highest-level support of the organization's enterprise-wide server ... Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or ...

Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...

Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...

Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...

Develop and implement contract strategies, support and implement negotiating strategy, and execute ... Excellent computer skills, including ERPs, Microsoft Office and Outlook * Ability to work with ...

Support When You Need It: Our Employee and Family Assistance Program (EFAP) is here for your well ... Proficiency with information systems and computer literacy * Experienced in customer service and ...

... implementation, and highest-level support of the organization's enterprise-wide server ... Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or ...

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Computer Support Specialist information

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.
What job categories do people searching Computer Support Specialist jobs in Saskatchewan look for? The top searched job categories for Computer Support Specialist jobs in Saskatchewan are:
What are popular job titles related to Computer Support Specialist jobs in SK? For Computer Support Specialist jobs in SK, the most frequently searched job titles are:
Infographic showing various Computer Support Specialist job openings in Saskatchewan as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Technical Machine Specialist - Customer Support Center - Peterbilt

Brandt

Regina, SK

Full-time

Re-posted 8 days ago


Job description

Brandt Seeking a Truck & Transportation Technical Machine Specialist based in either our Mississauga Peterbilt or Regina Customer Support Center.

The Technical Machine Specialist provides advanced technical support for equipment distributed by Brandt Tractor, acting as the key liaison between Brandt Tractor branches and equipment manufacturers, including John Deere DTAC and other OEMs. This role is responsible for diagnosing and resolving complex product issues using technical expertise, experience, and manufacturer resources. Additionally, the Technical Machine Specialist supports Machine Monitoring Specialists and branch personnel by delivering expert guidance and ensuring effective problem resolution across all equipment platforms. 

DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:  

  • Collaborate with service departments to identify and execute machine repairs by monitoring DTC’s and Expert Alerts through the Foresight database. 
  • Investigate and research machine activity and provide recommendation of action.
  • Effectively communicate the appropriate actions to the Service Departments or customers via telephone, e-mail or ticketing system.
  • Follow up on previous recommendations to ensure problem resolution and identify learning opportunities.
  • Provide Fleet Health reports as a value provided activity for customers and Brandt.
  • Manage the dealer technical resolution process and relationship with John Deere and other equipment OEM’s.
  • Provides primary or secondary support to Brandt Tractor Branches to increase speed and quality of customer technical issue resolution.
  • Access and utilize OEM equipment technical information.
  • Provide machine diagnostic assistance between the branches, OEM ‘s and customers.
  • Work with John Deere DTAC and the MHMC (Machine Health Monitoring Center) to:
    • Identify and resolve technical problems
    • Provide direction and technical assistance to the branches.
    • Provides failure analysis reports to Brandt Tractor Branches, John Deere and customers 
    • Create and distribute technical service-related memos.
  • Other duties as assigned.

QUALIFICATIONS/REQUIREMENTS: 

  • Knowledge of heavy equipment and dealership service departments.
  • Knowledge of machine applications, design, functionality, and understanding the environmental effect on the equipment performance.
  • Understand effective inspection process and equipment lifecycle planning.
  • Possess strong technical and diagnostic capabilities.
  • Possess strong background in computer application and analytics.
  • Possess broad product and application knowledge.
  • Ability to communicate effectively.
  • Ability to filter and correlate different data sources to create an accurate recommendation.
  • Mechanical Engineering or Heavy Duty Mechanic (Capstone Certification) considered an asset.
  • Bilingual considered an asset.

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