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Computer Support Specialist Jobs in New York (NOW HIRING)

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. * Documents, maintains, upgrades or replaces hardware and software systems. * Supports and ...

U-Haul

Field Computer Specialist

Jamaica, NY · On-site

$5.3K - $5.8K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

New York, NY · On-site

$5.3K - $5.8K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

City of New York

DESKTOP SUPPORT SPECIALIST

Brooklyn, NY · On-site

$125K - $150K/yr

ITS creates and enhances the technology infrastructure and computer applications that support HRA ... Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function ...

MTA Headquarters

Computer Support Analyst 1

New York, NY · On-site

$61K - $65K/yr

Computer Support Analyst Level 1 (TCU) SALARY RANGE: Step 1: $57,100 Step 2: $61,179 Step 3: $65,258 Step 4: $69,336 Step 5: $73,415 Step 6: $77,493 Step 7: $81,572 DEPT/DIV: Information Technology ...

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

Job Title: Desktop Support Specialist Industry: Information Technology / Professional Services ... Comfortable lifting, transporting, and installing standard computer equipment. Preferred ...

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Computer Support Specialist information

See New York salary details

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$29

$46

How much do computer support specialist jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for computer support specialist in New York is $29.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.41 and $32.60 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
More about Computer Support Specialist jobs

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For Computer Support Specialist jobs in New York, the most frequently searched job titles are:

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Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $60,628 per year, or $29.1 per hour.

Computer Support Specialist

Fedway

Basking Ridge, NJ • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Fedway is New Jersey's leading wine and spirits distributor. Servicing over 7,000 restaurants, clubs, taverns and retail stores in New Jersey. We market products that cover every category of the beverage alcohol industry and represent the world's leading distillers, wineries and importers. Our team of managers, sales agents and customer service representatives are here to ensure that you come first.

Fedway Associates is seeking a Computer Support Specialist to join our Tech Support Team.

This is a full-time position, paid hourly. There are alternating shifts throughout the day with other members of the team. The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support

Duties/Responsibilities:

  • Supports both computer hardware and software applications.
  • Configures and sets up equipment including, but not limited to, desktops, laptops, printers, desk phones, and mobile devices.
  • Assists users by answering questions and providing support promptly.
  • Provides problem resolution, reassigning or escalating advanced inquiries to appropriate technicians or staff.
  • Records data are required to analyze and track problems to the final solution.
  • Prepares and presents reports related to IT problems and help desk activity for management review and action.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Windows and Microsoft Office 
  • Excellent organizational skills and attention to detail.
  • Excellent interpersonal skills.
  • Ability to explain technical information in understandable language to nontechnical staff members.
  • Confidence to work independently and self-motivated.

Education and Experience:

  • Associates Degree or Technical School/Training 
  • 2-3 Years prior work experience is required 

Physical Requirements:

  • Prolonged periods are sitting at a desk and working on a computer.
  • Must be able to lift approximately 15 pounds at times.      

Compensation


• pay starts at $21 an hour
• Annual bonus opportunity

Benefits
• 401K
• Paid holidays
• PTO
• Vacation Time
• Medical, dental, vision, life insurance

Apply