ZipRecruiter

Log In

1

Computer Support Specialist Jobs in New York (NOW HIRING)

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. * Documents, maintains, upgrades or replaces hardware and software systems. * Supports and ...

Stellar Services

Computer Support Analyst

Manhattan, NY · On-site

$60 - $80/hr

Monitor support emails and voicemails received from Client's Asite end users and resolve problems ... Bachelor's degree in Computer Information Systems or 5 years relevant experience * Proficient in ...

U-Haul

Field Computer Specialist

Jamaica, NY

$5.3K - $5.8K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

New York, NY · On-site

$5.3K - $5.8K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

City of New York

DESKTOP SUPPORT SPECIALIST

Brooklyn, NY · On-site

$125K - $150K/yr

ITS creates and enhances the technology infrastructure and computer applications that support HRA ... Information Technology Services (ITS) is recruiting for one (1) IT Project Specialist, to function ...

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

Job Title: Desktop Support Specialist Industry: Information Technology / Professional Services ... Comfortable lifting, transporting, and installing standard computer equipment. Preferred ...

next page

Showing results 1-20

All JobsComputer Support Specialist JobsComputer Support Specialist Jobs in New York

Computer Support Specialist information

See New York salary details

$17

$29

$46

How much do computer support specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for computer support specialist in New York is $29.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.41 and $32.60 per hour, depending on experience, location, and employer.

What is a computer support specialist?

Computer support specialists, also called help desk technicians, assist and solve software and network challenges of organizations and direct users. As a computer support specialist, employees of your company or direct users of your system's services may seek advice and troubleshooting help from you to resolve their technical issues. You may provide assistance over the phone or internet, or if the network users are local, you may offer hands-on support in person to solve IT problems. Duties may include removing computer viruses, setting up new accounts, uploading software, or removing old programs.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and operating systems like Windows and macOS is commonly required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges. These skills ensure efficient resolution of IT issues, high user satisfaction, and smooth organizational operations.

What are some common challenges computer support specialists face when troubleshooting remote user issues?

Computer Support Specialists often encounter difficulties when assisting remote users, such as limited visibility into the user's environment, varying levels of user technical proficiency, and potential communication barriers. Troubleshooting remotely may require guiding users through complex steps verbally or using remote access tools, which can be time-consuming and sometimes frustrating. To succeed, specialists must be patient, resourceful, and skilled at explaining technical concepts clearly, ensuring users feel supported and issues are resolved efficiently.

What is the difference between Computer Support Specialist vs Network Technician?

AspectComputer Support SpecialistNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshootingNetwork infrastructure, server rooms, cabling
Job FocusHardware/software support, user assistanceNetwork setup, maintenance, troubleshooting
Industry UsageIT support, customer service rolesNetworking companies, ISPs, large organizations

While both roles involve technical skills, Computer Support Specialists primarily assist end-users with hardware and software issues, whereas Network Technicians focus on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap but differ in technical focus and daily tasks.

How much does a computer support specialist make per hour?

A computer support specialist typically earns between $15 and $30 per hour, depending on experience, certifications, and location. Entry-level positions may pay closer to the lower end, while experienced technicians with certifications like CompTIA A+ can earn higher wages. The role often involves troubleshooting hardware and software issues in various environments.
More about Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in New York?

The most popular types of Computer Support Specialist jobs in New York are:

What are popular job titles related to Computer Support Specialist jobs in New York?

For Computer Support Specialist jobs in New York, the most frequently searched job titles are:

What job categories do people searching Computer Support Specialist jobs in New York look for?

The top searched job categories for Computer Support Specialist jobs in New York are:

What cities in New York are hiring for Computer Support Specialist jobs?

Cities in New York with the most Computer Support Specialist job openings:

What are popular job titles related to Computer Support Specialist jobs in NY?

For Computer Support Specialist jobs in NY, the most frequently searched job titles are:

Computer Support Specialist jobs near you
Infographic showing various Computer Support Specialist job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $60,628 per year, or $29.1 per hour.

Computer Support Specialist

Safe Horizon, Inc.

Manhattan, NY

$25.83 - $27.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Safe Horizon rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Responsibilities:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution.
  • Escalates tickets when issues are not easily identified or corrected.
  • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers.
  • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of IT related tasks as assigned.
  • Works under general supervision; reports to the Director of IS Support Services.
  • Evaluates documented resolutions to analyze trends for prevention of future problems.
  • Alerts management of emerging trends in incidents.
  • A certain degree of creativity and latitude is required.
  • Experience in industry-standard technologies and methodologies.
  • Good written and oral communication skills.

Additional Responsibilities include the following:

  • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives.
  • Assist with development and improvement of in-house software applications training programs and related courseware.
  • Provide End-User Training as required.
  • Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement, and implement changes.

Requirements:

  • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area.
  • A certain degree of creativity and latitude is required.
  • Certification in A+, CCNA and/or Network + desirable.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $25.83 - $27.48 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

What Safe Horizon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom