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Remote Computer Support Specialist Jobs in New York

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Partner with remote IT colleagues to resolve issues and support broader organizational initiatives ... Comfortable lifting, transporting, and installing standard computer equipment. Preferred ...

Nexora Talent

Client Support Specialist (Remote)

Manhattan, NY · Remote

$19.75 - $26.75/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive Benefits At Heritage Civil Works, we lead industries forward through cutting-edge engineering solutions ...

U.S. Courts

Automation Support Specialist

Brooklyn, NY · On-site +1

$58K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain an up-to-date computer related inventory, in accordance with policies and regulations ... Knowledge of remote support tools and desktop management platforms. Additional information ...

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a ... Ability to work independently in a remote environment and collaborate effectively across teams.

New

Mondo

IT Support Specialist

Manhattan, NY · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

Provide expert-level technical support for end-user workstations for remote and NYC-based employees ... end-user computer systems, including updates, backups, installations, and system optimization ...

UltraSuperNew

Remote Customer Support Specialist

Yonkers, NY · On-site +1

$26 - $35/hr

  • Dental

  • Vision

  • Retirement

We're hiring PART-TIME/FULL-TIME CUSTOMER SUPPORT SPECIALIST! Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and ...

UltraSuperNew

Remote Customer Support Specialist

New York, NY · On-site +1

$26 - $35/hr

  • Dental

  • Vision

  • Retirement

We're hiring PART-TIME/FULL-TIME CUSTOMER SUPPORT SPECIALIST! Are you an empathetic person who has a passion for helping others? Are you an enthusiastic 'people-person'? Are you a confident and ...

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Remote Computer Support Specialist information

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in New York?

The most popular types of Computer Support Specialist jobs in New York are:

What are popular job titles related to Remote Computer Support Specialist jobs in New York?

For Remote Computer Support Specialist jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Computer Support Specialist jobs in New York look for?

The top searched job categories for Remote Computer Support Specialist jobs in New York are:

What cities in New York are hiring for Remote Computer Support Specialist jobs?

Cities in New York with the most Remote Computer Support Specialist job openings:

Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Support Specialist

Remote Talent Cloud

New York, NY • Remote

$20/hr

Contractor

Re-posted 11 days ago

Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

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