The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ... Provide first-line IT support for hardware, software, and network issues (laptops, desktops ...
Quick apply
The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ... Provide first-line IT support for hardware, software, and network issues (laptops, desktops ...
Quick apply
The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ... Provide first-line IT support for hardware, software, and network issues (laptops, desktops ...
Fort Lee, NJ · On-site
The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ... Provide first-line IT support for hardware, software, and network issues (laptops, desktops ...
Quick apply
Fort Lee, NJ · On-site
The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ... Provide first-line IT support for hardware, software, and network issues (laptops, desktops ...
Fort Lee, NJ · On-site
Job Title: IT Support Coordinator We are seeking an IT Support Coordinator to assist in maintaining ... The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ...
Fort Lee, NJ · On-site
Job Title: IT Support Coordinator We are seeking an IT Support Coordinator to assist in maintaining ... The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ...
Fort Lee, NJ · On-site
$50K - $65K/yr
Job Title: IT Support Coordinator We are seeking an IT Support Coordinator to assist in maintaining ... The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ...
Fort Lee, NJ · On-site
$50K - $65K/yr
Job Title: IT Support Coordinator We are seeking an IT Support Coordinator to assist in maintaining ... The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ...
Woodbury, NY · On-site
$25/hr
The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...
Woodbury, NY · On-site
$25/hr
The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...
Manhattan, NY · On-site
Responsibilities : • Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian ...
Manhattan, NY · On-site
Responsibilities : • Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian ...
Manhattan, NY · On-site
Responsibilities : • Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian ...
Manhattan, NY · On-site
Responsibilities : • Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian ...
Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...
Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...
Springfield, NJ · On-site
$22.50 - $30.75/hr
IT Support Technician IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure ...
Springfield, NJ · On-site
$22.50 - $30.75/hr
IT Support Technician IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure ...
Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...
Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...
Manhattan, NY · On-site
Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...
Manhattan, NY · On-site
Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...
New York, NY · On-site
Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...
New York, NY · On-site
Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...
South Plainfield, NJ · On-site
$22.50 - $30.75/hr
IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure the continuity of local ...
South Plainfield, NJ · On-site
$22.50 - $30.75/hr
IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure the continuity of local ...
$75K - $85K/yr
Cloud IT Support Specialist Location: Remote Supporting: The Defense Logistics Agency (DLA) Must ... Google Associate Cloud Engineer or Google Professional Cloud Architect. One certification from: AWS ...
$75K - $85K/yr
Cloud IT Support Specialist Location: Remote Supporting: The Defense Logistics Agency (DLA) Must ... Google Associate Cloud Engineer or Google Professional Cloud Architect. One certification from: AWS ...
Manhattan, NY · On-site
$30 - $35/hr
Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...
Manhattan, NY · On-site
$30 - $35/hr
Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...
New York, NY · On-site
$30 - $35/hr
Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...
New York, NY · On-site
$30 - $35/hr
Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...
Manhattan, NY · On-site
$23.75 - $32.50/hr
Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ... Hardware support * Experience working with technologies such as Extron, Crestron, Fusion, Managed ...
Manhattan, NY · On-site
$23.75 - $32.50/hr
Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ... Hardware support * Experience working with technologies such as Extron, Crestron, Fusion, Managed ...
New York, NY · On-site
Experience supporting Google Meet and room schedulers. * Familiar with SOC2 and ISO27001 compliance standards In this role, you will: * Serve as the first point of contact for IT support requests ...
New York, NY · On-site
Experience supporting Google Meet and room schedulers. * Familiar with SOC2 and ISO27001 compliance standards In this role, you will: * Serve as the first point of contact for IT support requests ...
Manhattan, NY · On-site
As an IT Support Specialist, you will be the first point of contact for troubleshooting IT issues ... Google Workspace, Office 365, Slack, and Atlassian products • Excellent written and verbal ...
Manhattan, NY · On-site
As an IT Support Specialist, you will be the first point of contact for troubleshooting IT issues ... Google Workspace, Office 365, Slack, and Atlassian products • Excellent written and verbal ...
Bellmore, NY · On-site
Google Workspace * Systems * Windows Server, Active Directory, Group Policy * macOS with MDM ... IT support environment. * Exceptional troubleshooting skills across systems, networking, cloud ...
Quick apply
Bellmore, NY · On-site
Google Workspace * Systems * Windows Server, Active Directory, Group Policy * macOS with MDM ... IT support environment. * Exceptional troubleshooting skills across systems, networking, cloud ...
| Aspect | Google IT Support Entry Level | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Google IT Support Professional Certificate | CompTIA A+, HDI Customer Service Representative |
| Work Environment | Corporate, tech companies, remote options | Help desks, call centers, corporate IT support |
| Industry Usage | Widely used in tech and corporate sectors | Common in IT service providers and internal support teams |
| Search/Comparison Intent | Yes | Yes |
Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

Full-time
Medical, Dental, Vision, PTO
Posted 19 days ago
Responsibility Areas:
Provide first-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals); resolve tickets within SLA guidelines.
Maintain and update troubleshooting documentation for common issues.
Perform routine system maintenance, security updates, and assist with backup/recovery procedures.
Administer and troubleshoot the Google Workspace ecosystem (Gmail, Drive, Sheets, Groups, etc.).
Develop and maintain automated Google Sheets tools using Apps Script; ensure data integrity and optimize complex formulas, queries, and scripts.
Support business intelligence dashboards (Google Data Studio) and generate periodic & ad-hoc reports.
Maintain the company website domain, hosting server, and routine updates.
Track and manage the inventory of IT equipment, including upgrades and replacements.
Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) and AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) to accelerate troubleshooting, documentation, scripting, and Apps Script development.
Collaborate with the Innovation & Technology Optimization team to streamline support workflows and identify opportunities for AI-driven automation.
Minimum Qualifications:
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
0–1+ year of experience in IT support or a similar role.
Working knowledge of Google Workspace administration and basic networking concepts (LAN/WAN, VPN, firewalls).
Proficiency in troubleshooting hardware and software issues across Windows and macOS.
Hands-on experience with Google Apps Script or a similar scripting language (JavaScript, Python).
Familiarity with using AI assistants such as Claude or ChatGPT for daily work (drafting documentation, debugging, scripting help).
Familiarity with AI coding-assistant CLI tools such as Claude Code, Codex, or Gemini CLI.
Basic understanding of prompt engineering and structured prompt design.
Strong communication, problem-solving skills, and attention to detail.
Bilingual proficiency in English and Korean languages.
Preferred Qualifications:
Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL).
Experience building dashboards in Google Data Studio or similar BI tools.
Hands-on experience automating support tasks or workflows with AI tools.
Exposure to TypeScript, React, or Next.js.
Familiarity with Python for scripting or data tasks.
Interest in logistics, supply chain, or manufacturing environments.
Relevant certifications (CompTIA A+, Google IT Support, etc.).
Work Hours: Full-Time (Monday – Friday, 8:30 AM – 5:30 PM)
We believe great work deserves great support. Here's what we offer:
Medical, Dental & Vision Insurance
Paid Vacation, Sick Days, and Holidays
Performance Bonuses
Educational Training Reimbursements
Employee Referral Incentives
Daily Lunch Fringe Allowance
Team Lunches & Dinners
Fitness Membership Reimbursements
Employee Birthday Gifts
Recognition & Service Year Awards
Sourced by ZipRecruiter
Recruiting and staffing services
11 - 50 Employees
New York, NY, US
2019