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Trainee Google It Support Jobs in New York (NOW HIRING)

DHD Consulting

IT Support Coordinator

Fort Lee, NJ · On-site

The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ... Provide first-line IT support for hardware, software, and network issues (laptops, desktops ...

USP Management

IT Support Coordinator

Fort Lee, NJ · On-site

The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ... Provide first-line IT support for hardware, software, and network issues (laptops, desktops ...

USP Management, Inc

IT Support Coordinator

Fort Lee, NJ · On-site

$50K - $65K/yr

Job Title: IT Support Coordinator We are seeking an IT Support Coordinator to assist in maintaining ... The ideal candidate will support day-to-day operations across ERP systems, Google Workspace ...

SNI USA Inc

IT Support

Woodbury, NY · On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

Upstart

IT Support Analyst

Manhattan, NY · On-site

Responsibilities : • Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian ...

Upstart

IT Support Analyst

Manhattan, NY · On-site

Responsibilities : • Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian ...

Upstart

IT Support Analyst

New York, NY

Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...

ClifyX

IT support

Springfield, NJ · On-site

$22.50 - $30.75/hr

IT Support Technician IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure ...

TEKsystems

IT Support Specialist

Manhattan, NY · On-site

Job Title: IT Support Specialist This in-office IT Support Specialist role serves as the primary ... Administer Google Workspace, including email log searches, security policy management, and the ...

Bullish Inc.

Specialist, IT Support

Manhattan, NY · On-site

$80K - $110K/yr

Reports to: Manager, IT Support Position Overview Bullish is seeking an IT Support professional to ... Manage user access, groups, and security policies within Okta, Google Workspace, and Microsoft 365.

TEKsystems

IT Support Specialist

Manhattan, NY · On-site

$40 - $45/hr

Job Title: IT Support Specialist This in-office IT Support Specialist role serves as the primary ... Administer Google Workspace, including email log searches, security policy management, and the ...

LeadStack Inc.

IT Support Specialist

Manhattan, NY · On-site

$34.25/hr

... Okta, Google, and software service administration Deploy and support software to end-users Respond to support requests in the IT Helpdesk both in person and via our ticketing system Managing ...

LeadStack Inc.

IT Support Specialist

Manhattan, NY · On-site

$34.25/hr

... Okta, Google, and software service administration Deploy and support software to end-users Respond to support requests in the IT Helpdesk both in person and via our ticketing system Managing ...

TEKsystems

IT Support Specialist

Manhattan, NY

$40 - $45/hr

Description As IT Support Specialist, you will be the primary technical partner for the New York ... In-Depth Google Workspace Administration: Strong administrative skills within Google Workspace ...

Upstart

IT Support Analyst

Manhattan, NY

Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...

TEKsystems

IT Support Specialist

Manhattan, NY

$40 - $45/hr

Description As IT Support Specialist, you will be the primary technical partner for the New York ... In-Depth Google Workspace Administration: Strong administrative skills within Google Workspace ...

UpStart

IT Support Analyst

Manhattan, NY · On-site

Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...

ICONMA

Senior Technical Support

Manhattan, NY · On-site

Relevant Certifications, such as CompTIA A+, CompTIA Network+ or Google IT Support Professional Certificate can be advantageous * Strong problem-solving skills * Excellent communication and ...

Upstart

IT Support Analyst

New York, NY · On-site

Provide frontline IT support for Upstarters and key vendor groups across devices, identity and access, and core SaaS applications, including Okta, Google Workspace, Atlassian, Slack, and other ...

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Trainee Google It Support information

What are the key skills and qualifications needed to thrive as a Trainee Google IT Support, and why are they important?

To thrive as a Trainee Google IT Support, you need foundational knowledge of computer hardware, operating systems, networking, troubleshooting, and a high school diploma or equivalent. Familiarity with ticketing systems, basic scripting tools, and credentials like the Google IT Support Professional Certificate are commonly required. Strong problem-solving abilities, effective communication, and a customer-focused attitude are essential soft skills. These competencies ensure that issues are resolved efficiently, users feel supported, and IT operations run smoothly.

What types of technical problems will I typically handle as a Trainee Google IT Support specialist?

As a Trainee Google IT Support specialist, you'll often address a wide range of issues such as troubleshooting user connectivity problems, resolving software and hardware malfunctions, setting up new user accounts, and assisting with password resets. You'll also be expected to provide clear technical guidance to non-technical colleagues and escalate more complex issues to senior IT staff. This role offers hands-on experience in diagnosing problems, applying solutions, and learning best practices in a fast-paced, collaborative environment.

What are Trainee Google IT Support roles?

Trainee Google IT Support roles are entry-level positions designed for individuals starting their careers in information technology. These roles typically involve assisting with troubleshooting technical issues, setting up hardware and software, and providing support to end users. Trainees often gain hands-on experience while working under the supervision of experienced IT professionals. Many organizations encourage trainees to earn the Google IT Support Professional Certificate, which covers essential IT skills and knowledge. Such roles provide a foundation for advancing into more specialized IT positions over time.

What is the difference between Trainee Google It Support vs Google IT Support Specialist?

AspectTrainee Google It SupportGoogle IT Support Specialist
CertificationsEntry-level, often no formal certifications requiredRelevant certifications like CompTIA A+ or Google IT Support Professional Certificate
Work EnvironmentTraining programs, internships, or entry-level support rolesFull-time support roles in corporate or technical environments
Employer & Industry UsageGoogle training programs, tech companies, or startupsGoogle and other tech companies' support teams
Search & Comparison IntentLearning and entry-level support rolesProfessional support roles with more responsibilities

The main difference between a Trainee Google It Support and a Google IT Support Specialist is experience and certification level. Trainees are typically in training or entry-level positions, focusing on learning foundational skills, while specialists are experienced professionals handling complex support tasks. Both roles are common in tech environments, but the specialist role requires more certifications and hands-on experience.

What are the most commonly searched types of Google It Support jobs in New York? The most popular types of Google It Support jobs in New York are:
What cities in New York are hiring for Trainee Google It Support jobs? Cities in New York with the most Trainee Google It Support job openings:
Trainee Google It Support jobs near you

IT Support Coordinator

DHD Consulting

Fort Lee, NJ • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 19 days ago

Job description

We are seeking an IT Support Coordinator to assist in maintaining and troubleshooting the company's technical systems, supporting the smooth functioning of IT-related hardware, software, and network systems. The ideal candidate will support day-to-day operations across ERP systems, Google Workspace platforms, internal servers, automated reporting tools, and other company-critical technologies, while actively leveraging AI-assisted tools to improve operational efficiency.


Responsibility Areas:

  • Provide first-line IT support for hardware, software, and network issues (laptops, desktops, printers, peripherals); resolve tickets within SLA guidelines.

  • Maintain and update troubleshooting documentation for common issues.

  • Perform routine system maintenance, security updates, and assist with backup/recovery procedures.

  • Administer and troubleshoot the Google Workspace ecosystem (Gmail, Drive, Sheets, Groups, etc.).

  • Develop and maintain automated Google Sheets tools using Apps Script; ensure data integrity and optimize complex formulas, queries, and scripts.

  • Support business intelligence dashboards (Google Data Studio) and generate periodic & ad-hoc reports.

  • Maintain the company website domain, hosting server, and routine updates.

  • Track and manage the inventory of IT equipment, including upgrades and replacements.

  • Leverage AI assistants (e.g., Claude, ChatGPT, Gemini) and AI coding-assistant CLIs (e.g., Claude Code, Codex, Gemini CLI) to accelerate troubleshooting, documentation, scripting, and Apps Script development.

  • Collaborate with the Innovation & Technology Optimization team to streamline support workflows and identify opportunities for AI-driven automation.

Minimum Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

  • 0–1+ year of experience in IT support or a similar role.

  • Working knowledge of Google Workspace administration and basic networking concepts (LAN/WAN, VPN, firewalls).

  • Proficiency in troubleshooting hardware and software issues across Windows and macOS.

  • Hands-on experience with Google Apps Script or a similar scripting language (JavaScript, Python).

  • Familiarity with using AI assistants such as Claude or ChatGPT for daily work (drafting documentation, debugging, scripting help).

  • Familiarity with AI coding-assistant CLI tools such as Claude Code, Codex, or Gemini CLI.

  • Basic understanding of prompt engineering and structured prompt design.

  • Strong communication, problem-solving skills, and attention to detail.

  • Bilingual proficiency in English and Korean languages.

Preferred Qualifications:

  • Exposure to GCP (Google Cloud Platform) and basic database concepts (MySQL, PostgreSQL).

  • Experience building dashboards in Google Data Studio or similar BI tools.

  • Hands-on experience automating support tasks or workflows with AI tools.

  • Exposure to TypeScript, React, or Next.js.

  • Familiarity with Python for scripting or data tasks.

  • Interest in logistics, supply chain, or manufacturing environments.

  • Relevant certifications (CompTIA A+, Google IT Support, etc.).

Work Hours: Full-Time (Monday – Friday, 8:30 AM – 5:30 PM)

We believe great work deserves great support. Here's what we offer:

  • Medical, Dental & Vision Insurance

  • Paid Vacation, Sick Days, and Holidays

  • Performance Bonuses

  • Educational Training Reimbursements

  • Employee Referral Incentives

  • Daily Lunch Fringe Allowance

  • Team Lunches & Dinners

  • Fitness Membership Reimbursements

  • Employee Birthday Gifts

  • Recognition & Service Year Awards

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