Manager, IT Support
Manhattan, NY · On-site
The Manager, IT Support oversees IT support operations, delivers technical assistance, and leads ... as Google Workspace, Dropbox and Slack • Strong proficiency with Microsoft Entra or other ...
Manager, IT Support
Manhattan, NY · On-site
The Manager, IT Support oversees IT support operations, delivers technical assistance, and leads ... as Google Workspace, Dropbox and Slack • Strong proficiency with Microsoft Entra or other ...
IT support
South Plainfield, NJ · On-site
$22.50 - $30.75/hr
IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure the continuity of local ...
IT support
South Plainfield, NJ · On-site
$22.50 - $30.75/hr
IT Support Technician for remote site in Hyderabad (India), acting as the first point of contact for users and as the hands eyes for the central IT team. His job is to ensure the continuity of local ...
IT Support Specialist
Manhattan, NY · On-site
$75K - $85K/yr
Cloud IT Support Specialist Location: Remote Supporting: The Defense Logistics Agency (DLA) Must ... Google Associate Cloud Engineer or Google Professional Cloud Architect. One certification from: AWS ...
IT Support Specialist
Manhattan, NY · On-site
$75K - $85K/yr
Cloud IT Support Specialist Location: Remote Supporting: The Defense Logistics Agency (DLA) Must ... Google Associate Cloud Engineer or Google Professional Cloud Architect. One certification from: AWS ...
Specialist, IT Support
Manhattan, NY · On-site
$80K - $110K/yr
IT Support Professional Bullish is seeking an IT Support professional to join our growing team in ... Manage user access, groups, and security policies within Okta, Google Workspace, and Microsoft 365.
Specialist, IT Support
Manhattan, NY · On-site
$80K - $110K/yr
IT Support Professional Bullish is seeking an IT Support professional to join our growing team in ... Manage user access, groups, and security policies within Okta, Google Workspace, and Microsoft 365.
IT Support
Manhattan, NY · On-site
$30 - $35/hr
Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...
IT Support
Manhattan, NY · On-site
$30 - $35/hr
Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...
Specialist, IT Support
New York, NY · On-site
$80K - $110K/yr
Reports to: Manager, IT Support Position Overview Bullish is seeking an IT Support professional to ... Manage user access, groups, and security policies within Okta, Google Workspace, and Microsoft 365.
Specialist, IT Support
New York, NY · On-site
$80K - $110K/yr
Reports to: Manager, IT Support Position Overview Bullish is seeking an IT Support professional to ... Manage user access, groups, and security policies within Okta, Google Workspace, and Microsoft 365.
Specialist, IT Support
$80K - $110K/yr
Reports to: Manager, IT Support Position Overview Bullish is seeking an IT Support professional to ... Manage user access, groups, and security policies within Okta, Google Workspace, and Microsoft 365.
Specialist, IT Support
$80K - $110K/yr
Reports to: Manager, IT Support Position Overview Bullish is seeking an IT Support professional to ... Manage user access, groups, and security policies within Okta, Google Workspace, and Microsoft 365.
Manager, IT Support
$99K - $125K/yr
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... Strong proficiency in administering and supporting SaaS applications such as Google Workspace ...
Manager, IT Support
$99K - $125K/yr
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... Strong proficiency in administering and supporting SaaS applications such as Google Workspace ...
Manager, IT Support
New York, NY · On-site
$99K - $125K/yr
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... Strong proficiency in administering and supporting SaaS applications such as Google Workspace ...
Manager, IT Support
New York, NY · On-site
$99K - $125K/yr
POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... Strong proficiency in administering and supporting SaaS applications such as Google Workspace ...
IT Support Engineer
New York, NY · On-site
Manage the company's internal IT systems and toolset, including Google Workspace, identity and ... Support security, compliance, and audit activities, including SOC 2 controls, device compliance ...
Quick apply
IT Support Engineer
New York, NY · On-site
Manage the company's internal IT systems and toolset, including Google Workspace, identity and ... Support security, compliance, and audit activities, including SOC 2 controls, device compliance ...
IT Support Engineer
New York, NY · On-site
Manage the company's internal IT systems and toolset, including Google Workspace, identity and ... Support security, compliance, and audit activities, including SOC 2 controls, device compliance ...
IT Support Engineer
New York, NY · On-site
Manage the company's internal IT systems and toolset, including Google Workspace, identity and ... Support security, compliance, and audit activities, including SOC 2 controls, device compliance ...
IT Support
New York, NY · On-site
$30 - $35/hr
Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...
IT Support
New York, NY · On-site
$30 - $35/hr
Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...
Technical Support
Manhattan, NY · On-site
$20 - $26/hr
Relevant Certifications, such as CompTIA A+, CompTIA Network+, or Google IT Support Professional Certificate * Strong problem-solving skills * Excellent communication and interpersonal skills
Technical Support
Manhattan, NY · On-site
$20 - $26/hr
Relevant Certifications, such as CompTIA A+, CompTIA Network+, or Google IT Support Professional Certificate * Strong problem-solving skills * Excellent communication and interpersonal skills
IT Support Analyst
Garden City, NY · On-site
Utilize Google and/or Microsoft search engines to come up with solutions quickly and effectively ... Manage recurring and ad-hoc IT projects Qualifications / Experience - Required * Minimum of four ...
IT Support Analyst
Garden City, NY · On-site
Utilize Google and/or Microsoft search engines to come up with solutions quickly and effectively ... Manage recurring and ad-hoc IT projects Qualifications / Experience - Required * Minimum of four ...
IT Support Specialist
$40 - $45/hr
IT Support Specialist (Executive Support)Databricks, Inc. We are seeking an experienced IT Support ... Advanced admin experience with Google Workspace * Ability to manage security policies and perform ...
IT Support Specialist
$40 - $45/hr
IT Support Specialist (Executive Support)Databricks, Inc. We are seeking an experienced IT Support ... Advanced admin experience with Google Workspace * Ability to manage security policies and perform ...
IT Support Specialist
$40 - $45/hr
IT Support Specialist (Executive Support)Databricks, Inc. We are seeking an experienced IT Support ... Advanced admin experience with Google Workspace * Ability to manage security policies and perform ...
Quick apply
IT Support Specialist
$40 - $45/hr
IT Support Specialist (Executive Support)Databricks, Inc. We are seeking an experienced IT Support ... Advanced admin experience with Google Workspace * Ability to manage security policies and perform ...
IT Support Engineer
New York, NY · On-site
Experience supporting Google Meet and room schedulers. * Familiar with SOC2 and ISO27001 compliance standards In this role, you will: * Serve as the first point of contact for IT support requests ...
IT Support Engineer
New York, NY · On-site
Experience supporting Google Meet and room schedulers. * Familiar with SOC2 and ISO27001 compliance standards In this role, you will: * Serve as the first point of contact for IT support requests ...
IT Support Specialist
Bellmore, NY · On-site
$70K - $80K/yr
Google Workspace * Systems * Windows Server, Active Directory, Group Policy * macOS with MDM ... IT support environment. * Exceptional troubleshooting skills across systems, networking, cloud ...
IT Support Specialist
Bellmore, NY · On-site
$70K - $80K/yr
Google Workspace * Systems * Windows Server, Active Directory, Group Policy * macOS with MDM ... IT support environment. * Exceptional troubleshooting skills across systems, networking, cloud ...
IT Support Specialist
Manhattan, NY · On-site
As an IT Support Specialist, you will be the first point of contact for troubleshooting IT issues ... Google Workspace, Office 365, Slack, and Atlassian products • Excellent written and verbal ...
IT Support Specialist
Manhattan, NY · On-site
As an IT Support Specialist, you will be the first point of contact for troubleshooting IT issues ... Google Workspace, Office 365, Slack, and Atlassian products • Excellent written and verbal ...
IT Support Specialist
Bellmore, NY · On-site
Google Workspace * Systems * Windows Server, Active Directory, Group Policy * macOS with MDM ... IT support environment. * Exceptional troubleshooting skills across systems, networking, cloud ...
Quick apply
IT Support Specialist
Bellmore, NY · On-site
Google Workspace * Systems * Windows Server, Active Directory, Group Policy * macOS with MDM ... IT support environment. * Exceptional troubleshooting skills across systems, networking, cloud ...
Trainee Google It Support information
What are the key skills and qualifications needed to thrive as a Trainee Google IT Support, and why are they important?
To thrive as a Trainee Google IT Support, you need foundational knowledge of computer hardware, operating systems, networking, troubleshooting, and a high school diploma or equivalent. Familiarity with ticketing systems, basic scripting tools, and credentials like the Google IT Support Professional Certificate are commonly required. Strong problem-solving abilities, effective communication, and a customer-focused attitude are essential soft skills. These competencies ensure that issues are resolved efficiently, users feel supported, and IT operations run smoothly.
What types of technical problems will I typically handle as a Trainee Google IT Support specialist?
As a Trainee Google IT Support specialist, you'll often address a wide range of issues such as troubleshooting user connectivity problems, resolving software and hardware malfunctions, setting up new user accounts, and assisting with password resets. You'll also be expected to provide clear technical guidance to non-technical colleagues and escalate more complex issues to senior IT staff. This role offers hands-on experience in diagnosing problems, applying solutions, and learning best practices in a fast-paced, collaborative environment.
What are Trainee Google IT Support roles?
Trainee Google IT Support roles are entry-level positions designed for individuals starting their careers in information technology. These roles typically involve assisting with troubleshooting technical issues, setting up hardware and software, and providing support to end users. Trainees often gain hands-on experience while working under the supervision of experienced IT professionals. Many organizations encourage trainees to earn the Google IT Support Professional Certificate, which covers essential IT skills and knowledge. Such roles provide a foundation for advancing into more specialized IT positions over time.
What is the difference between Trainee Google It Support vs Google IT Support Specialist?
| Aspect | Trainee Google It Support | Google IT Support Specialist |
|---|---|---|
| Certifications | Entry-level, often no formal certifications required | Relevant certifications like CompTIA A+ or Google IT Support Professional Certificate |
| Work Environment | Training programs, internships, or entry-level support roles | Full-time support roles in corporate or technical environments |
| Employer & Industry Usage | Google training programs, tech companies, or startups | Google and other tech companies' support teams |
| Search & Comparison Intent | Learning and entry-level support roles | Professional support roles with more responsibilities |
The main difference between a Trainee Google It Support and a Google IT Support Specialist is experience and certification level. Trainees are typically in training or entry-level positions, focusing on learning foundational skills, while specialists are experienced professionals handling complex support tasks. Both roles are common in tech environments, but the specialist role requires more certifications and hands-on experience.
What are the most commonly searched types of Google It Support jobs in New York? The most popular types of Google It Support jobs in New York are:
What cities in New York are hiring for Trainee Google It Support jobs? Cities in New York with the most Trainee Google It Support job openings:
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
Job Summary:
Simons Foundation is a leading organization dedicated to advancing basic science and mathematics. The Manager, IT Support oversees IT support operations, delivers technical assistance, and leads the IT support team while driving process improvements and ensuring high levels of customer satisfaction.
Responsibilities:
• Respond to help desk tickets and fulfill technology support requests from foundation staff
• Configure and deploy Macs and troubleshoot hardware (primarily Apple)
• Administer cloud services and software licenses
• Carry out networking requests
• Manage IT support staff; hire, train and mentor team members
• Allocate incoming support tickets to team members based on workload and expertise
• Ensure equitable distribution to maintain team efficiency and productivity
• Conduct regular meetings to review the ticket queue, prioritize tasks and address any bottlenecks or escalations
• Monitor and analyze key performance metrics related to ticket resolution times, customer satisfaction and team productivity
• Implement strategies to meet or exceed performance targets and service level agreements (SLAs)
• Oversee various department operations such as orientations, hardware allocation, etc
• Administer help desk and oversee IT support operations and device repair operations
• Maintain documentation across various outlets for IT support and end users
• Draft department communications regarding policy, operations, and downtime
• Regularly review IT support procedures and work with systems engineering team to develop processes
• Design and hold training sessions and create learning materials for end users
• Perform any other duties or tasks as assigned or required
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• Apple Certified Macintosh Technician (ACMT) certification or willingness to obtain certification.
• 4+ years of experience with Mac troubleshooting and IT support
• Experience with macOS Mobile Device Management (MDM) solutions such as Jamf
• Strong proficiency in administering and supporting SaaS applications such as Google Workspace, Dropbox and Slack
• Strong proficiency with Microsoft Entra or other identity management/Single Sign-On (SSO) platforms
• Experience managing team members and delegating daily team workload
• Excellent interpersonal and communication skills. Ability to communicate clearly and transparently; verbally and in writing; keeping the right people informed of relevant issues
• Excellent customer service skills, highly organized
• Able to work as a leader, collaborating and partnering with others to resolve conflicts or address an issue. Able to adapt to changes in a dynamic work environment demonstrating poise, tact and diplomacy
• Experience understanding and executing oral and written instructions and learning via training documentation and presentations
• Moving equipment weighing up to 40 pounds
• Positioning self to install and fix equipment, including under desks or on top of networking racks
• Moving throughout several nearby office buildings
Company:
Simons Foundation is a private foundation funding research in mathematics and the basic sciences. Founded in 1994, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Simons Foundation is a leading organization dedicated to advancing basic science and mathematics. The Manager, IT Support oversees IT support operations, delivers technical assistance, and leads the IT support team while driving process improvements and ensuring high levels of customer satisfaction.
Responsibilities:
• Respond to help desk tickets and fulfill technology support requests from foundation staff
• Configure and deploy Macs and troubleshoot hardware (primarily Apple)
• Administer cloud services and software licenses
• Carry out networking requests
• Manage IT support staff; hire, train and mentor team members
• Allocate incoming support tickets to team members based on workload and expertise
• Ensure equitable distribution to maintain team efficiency and productivity
• Conduct regular meetings to review the ticket queue, prioritize tasks and address any bottlenecks or escalations
• Monitor and analyze key performance metrics related to ticket resolution times, customer satisfaction and team productivity
• Implement strategies to meet or exceed performance targets and service level agreements (SLAs)
• Oversee various department operations such as orientations, hardware allocation, etc
• Administer help desk and oversee IT support operations and device repair operations
• Maintain documentation across various outlets for IT support and end users
• Draft department communications regarding policy, operations, and downtime
• Regularly review IT support procedures and work with systems engineering team to develop processes
• Design and hold training sessions and create learning materials for end users
• Perform any other duties or tasks as assigned or required
Qualifications:
Required:
• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience.
• Apple Certified Macintosh Technician (ACMT) certification or willingness to obtain certification.
• 4+ years of experience with Mac troubleshooting and IT support
• Experience with macOS Mobile Device Management (MDM) solutions such as Jamf
• Strong proficiency in administering and supporting SaaS applications such as Google Workspace, Dropbox and Slack
• Strong proficiency with Microsoft Entra or other identity management/Single Sign-On (SSO) platforms
• Experience managing team members and delegating daily team workload
• Excellent interpersonal and communication skills. Ability to communicate clearly and transparently; verbally and in writing; keeping the right people informed of relevant issues
• Excellent customer service skills, highly organized
• Able to work as a leader, collaborating and partnering with others to resolve conflicts or address an issue. Able to adapt to changes in a dynamic work environment demonstrating poise, tact and diplomacy
• Experience understanding and executing oral and written instructions and learning via training documentation and presentations
• Moving equipment weighing up to 40 pounds
• Positioning self to install and fix equipment, including under desks or on top of networking racks
• Moving throughout several nearby office buildings
Company:
Simons Foundation is a private foundation funding research in mathematics and the basic sciences. Founded in 1994, the company is headquartered in New York, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Simons Foundation
Sourced by ZipRecruiter
Industry
Non-profits
Company size
51 - 200 Employees
Headquarters location
NY, US
Year founded
1994