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Computer Online Jobs in Ohio (NOW HIRING)

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Computer Online information

See Ohio salary details

$31.8K

$45.9K

$60.4K

How much do computer online jobs pay per year?

As of Sep 5, 2026, the average yearly pay for computer online in Ohio is $45,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $52,800.00 per year, depending on experience, location, and employer.

What is a computer online job?

A Computer Online job typically involves using a computer and internet connection to perform tasks remotely. These jobs can include data entry, customer support, programming, digital marketing, and content creation. Many online jobs offer flexibility in work hours and location, making them popular for freelancers and remote workers.

What are the key skills and qualifications needed to thrive as a computer support specialist, and why are they important?

To thrive as a Computer Support Specialist, you need a solid understanding of computer systems, troubleshooting techniques, and networking concepts, often supported by an associate degree or relevant certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help specialists effectively assist users and collaborate with team members. These skills are crucial for efficiently resolving technical issues and maintaining smooth IT operations within organizations.

What are some common challenges faced by professionals working in online computer support roles, and how can they be managed?

Professionals in online computer support roles often encounter challenges such as troubleshooting technical issues remotely, managing a high volume of support tickets, and effectively communicating solutions to users with varying levels of technical knowledge. These challenges can be managed by developing strong problem-solving skills, utilizing remote access tools efficiently, and maintaining clear, patient communication. Team collaboration and ongoing training are also essential to stay updated on new technologies and best practices in customer service.

What is the difference between Computer Online vs Computer Technician?

AspectComputer OnlineComputer Technician
Required CredentialsTypically certifications like CompTIA A+ or network certifications; some roles may not require formal credentialsOften requires CompTIA A+, Network+, or similar certifications
Work EnvironmentPrimarily remote, providing support via online platformsUsually on-site, working directly with hardware and systems
Employer & Industry UsageUsed by tech support companies, remote IT services, and online troubleshooting platformsEmployed by IT service providers, repair shops, and corporate IT departments

Computer Online roles focus on remote support and troubleshooting via online tools, while Computer Technicians often work on-site fixing hardware and performing maintenance. Both roles require technical knowledge, but their work environments and certifications may differ.

What are the most commonly searched types of Computer jobs in Ohio?

The most popular types of Computer jobs in Ohio are:

What job categories do people searching Computer Online jobs in Ohio look for?

The top searched job categories for Computer Online jobs in Ohio are:

What cities in Ohio are hiring for Computer Online jobs?

Cities in Ohio with the most Computer Online job openings:

Infographic showing various Computer Online job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $45,917 per year, or $22.1 per hour.

Remote Services Support Specialist

Securitas Technology Corporation

Uniontown, OH • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Key responsibilities

  • Provide user, operational, and technical support services via telephone, email, internet, and intranet for associates and external customers.

  • Log support issues, escalate non-documented or unknown problems, and support installation of new systems as required.

  • Maintain technical knowledgebase, participate in improving team performance, and support system configuration, data analysis, and problem resolution.


Securitas Technology rating

7.3

Company rating: 7.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

33rd of 118 rated security


Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.

POSITION SUMMARY

  • Performs user, operational and technical support services via telephone, email, internet, and intranet, for Securitas Electronic Security associates and external customers.
  • Escalates non-documented issues to next level of support or management as required.

ORGANIZATIONAL RELATIONSHIPS

  • Interface with Field associates, Headquarters Support Organizations, Sales, Parts Facilities, customers and others as required.
  • No direct supervision of other associates.

SCOPE OF RESPONSIBILITY

  • Customer & Technical support includes operational, installation and support 24x7x365 on a rotating, on-call basis.
  • Support provided to SES associates and external customers.
  • May include use and configuration, data analysis, system and user operational guidance and problem analysis/resolution.


ESSENTIAL FUNCTIONS

  • Provide technical/systems support as required for internal/external customers.
  • Effectively and efficiently communicate with customers to identify symptoms, causes, and solutions.
  • Retain ownership of issue until solution is identified and communicated to the customer.
  • Log all required and pertinent information into a technical support incident management system.
  • Organize and maintain technical knowledgebase and websites to include supported products and configurations. Work required shifts and maintained on-call availability as required. Maintain/enhance expertise on assigned products and related technology.
  • Expand/develop product specialization for assigned products.
  • Interact in a positive and professional manner with all callers.
  • Provide special reports as required by manager.
  • Identify and recommend process improvements.
  • Escalate non-documented or unknown problems to next level of support.
  • Support installation of new systems as required.
  • Occasional travel for training or other support purposes.
  • Will be required to work in a team environment.
  • Maintain high phone availability.
  • Assist in review of user guides, operations and technical manuals prior to formal release.
  • Actively participate in improving individual and team performance.
  • Good oral and written communication skills.
  • Contribute solutions to issues in a knowledge Base
  • Learn new technology tools as needed.
  • Ability to multitask effectively.
  • Ability to solve issues over the phone.
  • Other duties as assigned by manager.

 

SPECIAL KNOWLEDGE, SKILLS AND ABILITIES

  • Associate degree in Electronics, Computer Science or related area or equivalent education and/or experience, including field service or call center experience.
  • 1 - 3 years technical support or related experience
  • Know and adhere to quality process/systems
  • Experienced with P.C. computer/on-line information systems, networked environments, and databases.
  • Experienced on Pacom, Lenel, Sielox, GE, and Honeywell Access Control systems hardware and software.
  • Experienced in installing, configuring, and maintaining software and database administration.
  • Experience in Remote Connect Software.
  • Familiar with MS Office Applications
  • Prior experience working in a team environment and independent of direct supervision.

Securitas Technology offers comprehensive benefits including:

  • Company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!


We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.




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