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Retail Computer Technician Jobs in Ohio (NOW HIRING)

Micro Center Inc

RETAIL COMPUTER TECHNICIAN

Cleveland, OH · On-site

$18 - $35/hr

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Mayfield, OH · On-site

$18 - $35/hr

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Sharonville, OH · On-site

$18 - $35/hr

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Sharonville, OH

$18 - $35/hr

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Columbus, OH · On-site

$18 - $35/hr

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is ...

Micro Center

RETAIL COMPUTER TECHNICIAN

Columbus, OH · On-site

$18 - $35/hr

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS , starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is ...

BURKHARDT ENGINEERING COMPANY

Be Seen First

CAD Technician

Dayton, OH · On-site

$65K - $90K/yr

Overview Burkhardt is seeking an experienced CAD Technician to join our team. CAD Technicians work ... retail, residential, educational, civic, municipal, and industrial markets. Our growing, 20-person ...

BURKHARDT ENGINEERING COMPANY

Be Seen First

CAD Technician

Dayton, OH · On-site

$65K - $90K/yr

Overview Burkhardt is seeking an experienced CAD Technician to join our team. CAD Technicians work ... retail, residential, educational, civic, municipal, and industrial markets. Our growing, 20-person ...

Rx relief

Retail Pharmacy Technician

Columbus, OH · On-site

$17/hr

Now Hiring: Retail Pharmacy Technician | Columbus, OH Looking to grow your healthcare career in ... Strong attention to detail, basic computer skills, and a patient-first mindset. Why Apply?

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Retail Computer Technician information

How much is the salary of a retail computer technician?

The average salary for a retail computer technician typically ranges from $30,000 to $50,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with specialized skills can earn higher wages.

What are the key skills and qualifications needed to thrive as a retail computer technician, and why are they important?

To thrive as a Retail Computer Technician, you need strong troubleshooting abilities, solid knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+. Familiarity with point-of-sale systems, diagnostic tools, and inventory management software is often required. Excellent customer service skills, patience, and clear communication help technicians address client needs and explain technical issues effectively. These skills ensure timely and accurate repairs, enhance customer satisfaction, and contribute to the overall efficiency of retail operations.

Are retail computer technicians in demand?

Retail computer technicians are in steady demand due to the ongoing need for technical support in retail environments, especially as businesses upgrade hardware and software. Skills in troubleshooting, hardware repair, and familiarity with POS systems and networking are valuable, and employment opportunities are expected to remain stable in the coming years.

What does a retail computer technician do?

A Retail Computer Technician is responsible for diagnosing, repairing, and maintaining computers and related equipment in a retail environment. They assist customers with hardware and software issues, perform upgrades, and provide technical support both in-store and over the phone. Additionally, they may help with inventory management, recommend products, and ensure that systems are secure and functioning optimally. Retail Computer Technicians need strong problem-solving skills and up-to-date technical knowledge to provide excellent customer service.

What is the difference between Retail Computer Technician vs Computer Support Specialist?

AspectRetail Computer TechnicianComputer Support Specialist
CertificationsA+ Certification, CompTIA certificationsA+ Certification, CompTIA certifications
Work EnvironmentRetail stores, electronics outletsOffices, call centers, remote support
Industry UsageRetail electronics, consumer techIT departments, tech companies
Job FocusHardware repair, in-store tech supportSoftware troubleshooting, remote support

Retail Computer Technicians primarily work in retail environments, focusing on hardware repairs and in-person customer support. In contrast, Computer Support Specialists often work in office settings, providing remote or on-site software and hardware support. Both roles require similar certifications and serve different customer needs within the tech industry.

What are some common challenges faced by retail computer technicians, and how can they be managed effectively?

Retail Computer Technicians often encounter challenges such as diagnosing a wide range of hardware and software issues under tight time constraints, managing high customer service expectations, and staying updated with rapidly evolving technology. Effective time management, strong communication skills, and a commitment to continuous learning are essential for overcoming these challenges. Collaborating with team members and utilizing company resources or documentation can also help resolve complex technical problems efficiently.
What are popular job titles related to Retail Computer Technician jobs in Ohio? For Retail Computer Technician jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Retail Computer Technician jobs in Ohio look for? The top searched job categories for Retail Computer Technician jobs in Ohio are:
What cities in Ohio are hiring for Retail Computer Technician jobs? Cities in Ohio with the most Retail Computer Technician job openings:
Retail Computer Technician jobs near you
Infographic showing various Retail Computer Technician job openings in Ohio as of June 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution.

RETAIL COMPUTER TECHNICIAN

Micro Center

Mayfield Heights, OH • On-site

$18 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

You’ll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions.  The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. 

Click here to view our job video

MAJOR RESPONSIBILITIES

  • Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
  • Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
  • Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
  • Assemble custom computers sold by our expert build-your-own (BYO) sales team
  • Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
  • Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
  • Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis

EDUCATION & EXPERIENCE:

  • High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred
  • CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
  • Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates 
  • Flexible Schedules & Excellent Pay
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with company match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their personal growth and careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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