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Computer Lab Coordinator Jobs in Raleigh, NC (NOW HIRING)

CGS Immersive

Desktop Support Specialist

Raleigh, NC · On-site

... setup coordination, training, asset recovery, and secure data handling. * Deliver white-glove ... Bachelor's degree in information technology, Computer Science, or a related field preferred. About ...

Teleflex

Test Engineering Lead

Morrisville, NC · On-site

$44.50 - $60.50/hr

Ensures documentation packages are complete. • Coordinates the assignment and execution of the ... Shares best practices with other R&D teams and laboratories across Teleflex. • Ensures lab staff ...

Teleflex

Test Engineering Lead

Morrisville, NC

$44.50 - $60.50/hr

Coordinates the assignment and execution of the controlled laboratory testing, analysis ... Oversees all lab technicians' activities involved with testing of products and lab equipment ...

Endo International

QC Tech IV

Raleigh, NC · On-site

$18.25 - $23.25/hr

... computer entry using approved written procedures and proper laboratory techniques. * Maintains ... Coordinates QC Lab Hazardous Waste program. * Ensures laboratory supplies and chemical stock is ...

Endo International

QC Tech IV

Raleigh, NC · On-site

$18.25 - $23.25/hr

... computer entry using approved written procedures and proper laboratory techniques. * Maintains ... Coordinates QC Lab Hazardous Waste program. * Ensures laboratory supplies and chemical stock is ...

Protolabs

Post Build Specialist DMLS

Raleigh, NC · On-site

$20 - $24.90/hr

Excellent hand eye coordination. * Able to work in a fast paced, team-oriented environment ... computer and calculator. * Excellent punctuality. * Wear all required PPE (gloves, lab coats, etc.

Protolabs

Post Build Specialist DMLS

Raleigh, NC · On-site

$20 - $24.90/hr

Excellent hand eye coordination. * Able to work in a fast paced, team-oriented environment ... computer and calculator. * Excellent punctuality. * Wear all required PPE (gloves, lab coats, etc.

Protolabs

Post Build Specialist DMLS

Raleigh, NC

$20 - $24.90/hr

Excellent hand eye coordination. * Able to work in a fast paced, team-oriented environment ... computer and calculator. * Excellent punctuality. * Wear all required PPE (gloves, lab coats, etc.

Eyemart Express

Licensed Optician NC

Raleigh, NC · On-site

The Licensed Optician will also be responsible for ensuring the lab technicians have accurate ... Input customer information into computer system * Assess and interpret patient's needs/wants based ...

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Computer Lab Coordinator information

See Raleigh, NC salary details

$13

$26

$42

How much do computer lab coordinator jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for computer lab coordinator in Raleigh, NC is $26.46, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $31.30 per hour, depending on experience, location, and employer.

What are some common challenges faced by Computer Lab Coordinators, and how can they be addressed?

Computer Lab Coordinators often encounter challenges such as managing multiple users with varying technical abilities, ensuring all equipment is functioning properly, and maintaining up-to-date software and security protocols. Addressing these challenges involves implementing clear usage policies, scheduling regular maintenance checks, and providing user support or training sessions. Collaborating closely with IT staff and faculty can also help anticipate needs and streamline lab operations, making the environment more efficient and user-friendly.

What does a Computer Lab Coordinator do?

A Computer Lab Coordinator is responsible for managing and maintaining computer labs in educational or organizational settings. They oversee the setup, functioning, and security of computer hardware and software, assist users with technical issues, and ensure lab policies are followed. Additionally, they may coordinate schedules, provide basic IT support, and help instructors or students with technology-related needs. Their role is crucial in ensuring the smooth operation of technology resources in the lab.

What is the difference between Computer Lab Coordinator vs IT Support Specialist?

AspectComputer Lab CoordinatorIT Support Specialist
CredentialsTypically requires a degree in IT, education, or related field; certifications like CompTIA A+ are commonSimilar credentials; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEducational institutions, libraries, or training centers managing computer labsCorporate, healthcare, or technical environments providing user support
Employer & IndustrySchools, universities, educational organizationsBusinesses, tech companies, government agencies
Primary ResponsibilitiesManaging computer labs, scheduling, maintenance, user assistanceTroubleshooting hardware/software issues, user support, system setup

While both roles involve technical support and require similar certifications, the Computer Lab Coordinator primarily focuses on managing educational computer labs, whereas the IT Support Specialist provides broader technical support across various organizational settings.

What are the key skills and qualifications needed to thrive as a Computer Lab Coordinator, and why are they important?

To thrive as a Computer Lab Coordinator, you need proficiency in computer hardware and software troubleshooting, network management, and often a relevant degree or technical certification. Familiarity with operating systems (Windows, macOS, Linux), classroom management software, and ticketing systems is typically required. Strong organizational skills, clear communication, and the ability to support users with varying technical abilities distinguish top candidates. These skills ensure smooth lab operations, minimize downtime, and provide effective support for students and staff.
What are the most commonly searched types of Computer Lab jobs in Raleigh, NC? The most popular types of Computer Lab jobs in Raleigh, NC are:
What are popular job titles related to Computer Lab Coordinator jobs in Raleigh, NC? For Computer Lab Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Computer Lab Coordinator jobs in Raleigh, NC look for? The top searched job categories for Computer Lab Coordinator jobs in Raleigh, NC are:
Computer Lab Coordinator jobs near you
Infographic showing various Computer Lab Coordinator job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,033 per year, or $26.5 per hour.

Desktop Support Specialist

CGS Immersive

Raleigh, NC • On-site

Other

Posted 18 days ago

Job description

Innovation Starts With You.

Desktop Support Specialist

Full time. / Permanent Position

Raleigh, NC / On-Site.

Job Role:

The Technical and Desktop Support will perform the tasks necessary to provide outstanding incident management for all Americas-based office and field-based employees.  Some travel to other Merz facilities may be required.

Responsibilities:

  • Provide onsite Level 2 support for desktops, laptops, peripherals, telephony, mobile devices, and collaboration technologies, including advanced troubleshooting and issue resolution.
  • Perform installation, imaging, configuration, and deployment of end-user hardware and software, including Windows and Apple-based devices.
  • Act as the onsite escalation point for unresolved L1 incidents, ensuring timely resolution and clear communication.
  • Support new hire onboarding and employee offboarding activities, including device provisioning, account setup coordination, training, asset recovery, and secure data handling.
  • Deliver white-glove, executive-level IT support for local leadership and visiting executives, including rapid response and proactive issue prevention.
  • Manage assigned incidents, service requests, and tasks within the ITSM platform, meeting or exceeding defined SLAs and customer satisfaction targets.
  • Participate in Priority 1 (major) incident response, assisting with issue triage, onsite coordination, root cause analysis, and post-incident follow-up.
  • Provide onsite support for conference rooms, training rooms, and AV systems, including Microsoft Teams Rooms and other collaboration technologies.
  • Coordinate with global and regional IT teams (L1, L3, infrastructure, security, and vendors) to resolve cross-functional issues.
  • Maintain accurate documentation of incidents, solutions, asset inventory, and standard operating procedures.
  • Ensure compliance with company Information Security policies, device standards, and data protection requirements.
  • Support local IT projects, office moves, technology refreshes, and site initiatives as required.
  • Participate in on-call or after-hours support rotations as needed to support business continuity.
  • Perform additional duties assigned by IT Service Delivery leadership.

Qualifications:

  • 2-4 years of progressively responsible experience in desktop support, onsite IT support, or service desk environments.
  • Demonstrated experience providing onsite Level 2 support and acting as an escalation point for complex technical issues.
  • Experience supporting executive or VIP users in a professional services or corporate environment preferred.
  • Strong working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft 365 applications and services
    • Active Directory and user/device management
    • Mobile device platforms (iOS and iPadOS)
    • Collaboration and AV solutions (Microsoft Teams, Teams Rooms, Webex, or similar)
  • Hands-on experience with ITSM ticketing systems and incident/problem/change processes.
  • Excellent customer service mindset with strong verbal and written communication skills.
  • Ability to prioritize work, manage multiple issues simultaneously, and balance urgency with sound judgment.
  • Strong attention to detail and commitment to documentation and process adherence.
  • Ability to work independently onsite while collaborating effectively with remote teams.
  • High school diploma or equivalent required.
  • Bachelor's degree in information technology, Computer Science, or a related field preferred.

About Us

For more than 40 years, CGS has empowered global enterprises to drive breakthrough performance through innovative business applications, enterprise learning and outsourcing. CGS Immersive is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries.

Learn more about CGS Inc and CGS Immersive in our websites:

https://cgsinc.com/en
https://cgsimmersive.com/

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