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Computer Assistant Jobs in Massachusetts (NOW HIRING)

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Computer Assistant information

See Massachusetts salary details

$36.6K

$52.7K

$69.3K

How much do computer assistant jobs pay per year?

As of Jun 8, 2026, the average yearly pay for computer assistant in Massachusetts is $52,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $60,600.00 per year, depending on experience, location, and employer.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.
What are the most commonly searched types of Computer jobs in Massachusetts? The most popular types of Computer jobs in Massachusetts are:
What are popular job titles related to Computer Assistant jobs in Massachusetts? For Computer Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Computer Assistant jobs in Massachusetts look for? The top searched job categories for Computer Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Computer Assistant jobs? Cities in Massachusetts with the most Computer Assistant job openings:
Infographic showing various Computer Assistant job openings in Massachusetts as of May 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $52,747 per year, or $25.4 per hour.
CAD Design Specialist CO-OP | Group 07-71 | June - November 2026

CAD Design Specialist CO-OP | Group 07-71 | June - November 2026

MIT Lincoln Laboratory

Lexington, MA

$25 - $32/hr

Other

Posted 26 days ago


Job description

The Mechanical Engineering Group provides innovative mechanical solutions for a wide range of advanced technologies. Our work has been in the areas of laser communication, high-energy lasers, telescopes, biomechanical materials, hypersonics, and radars, for systems deployed on ground, maritime, air- and space-borne platforms. We have expertise in precision engineering, opto-mechanisms, electronics packaging, large structures, composite materials, and additive manufacturing. We are the Engineering Division's center for3Ddesign and data management, and are involved in every step of a program's execution from conceptual design to system integration and test.

Position Description

The group seeks a program intern to assist specialist and technical staff members with cutting-edge CAD modeling to aid research and program execution in the Mechanical/Aerospace engineering. This role will provide hands-on experience in 3D modeling, drafting, and design documentation while contributing to real-world mechanical design projects. The intern will gain exposure to the full design process, from concept generation through detailed CAD modeling and drawing release. 

Duties could include:

  • Create and update 3D CAD models and 2D drawings of mechanical components and assemblies using SolidWorks.
  • Assist in preparing detailed design documentation, including engineering drawings, bills of materials (BOMs),and revision updates.
  • Support engineers in developing prototypes by providing accurate CAD data for manufacturing procurement.
  • Conduct tolerance stack-up analyses, design for manufacturability (DFM) reviews, and drawing quality checks under supervision.
  • Collaborate with cross-functional teams (engineering, analyst, procurement, manufacturing) to ensure designs meet requirements and standards.
  • Participate in design reviews and incorporate feedback into models and drawings.
  • Maintain CAD file organization, version control, and data management within the PLM system.

In addition to specific technical tasks, an employment experience at Lincoln Laboratory offers:

  • The opportunity to generate real-world impact to national security and broader society through your work on challenging technology problems.
  • Exposure to a broad and deep range of technologies, expertise, and senior government stakeholders.
  • A strong culture of team success through individual growth. This includes technical and professional development courses, and mentorship opportunities to continue your career journey.
  • A diverse workplace with an emphasis on work-life balance, employee resource groups, and other exciting opportunities.

A successful candidate:

  • Will be enrolled in a degree program of study in Mechanical Engineering, Aeronautics/Astronautics, Aerospace Engineering, Civil Engineering, or Physics.
  • Have completed classes or strong familiarity with 3D CAD modeling utilizing SolidWorks.
  • Basic understanding of mechanical design principles, materials, and manufacturing processes.
  • Strong attention to detail and ability to create accurate, clear engineering drawings.
  • Good communication skills and willingness to work in a collaborative environment.
  • Ability to manage multiple tasks and meet deadlines.

Preferred Skills (nice to have):

  • Experience with Geometric Dimensioning & Tolerancing (GD&T).
  • Exposure to simulation tools (FEA, CFD) or rapid prototyping.
  • Knowledge of CAD data management systems (ARAS Innovator).

Compensation:

$25.00 - $32.00 per hour depending on years of education completed. 

Selected candidate will be subject to a pre-employment background investigation and must be able to obtain and maintain a Secret level DoD security clearance.

MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required.

Requisition ID: 42981Â