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Computer Assistant Jobs in Lowell, MA (NOW HIRING)

SAI Group

CAD Designer

Salem, NH · On-site

$27 - $37.25/hr

CAD Designer Summary: The CAD Designer candidate will be part of a growing Architectural ... Maintaining a library of standard templates and detail blocks. * Assist with other duties as ...

SAI Group

CAD Designer

Salem, NH · On-site

$27 - $37.25/hr

CAD Designer Summary: The CAD Designer candidate will be part of a growing Architectural ... Maintaining a library of standard templates and detail blocks. * Assist with other duties as ...

BlackTree Technical Group, Inc.

Be Seen First

Architectural CAD Coordinator

Waltham, MA · On-site

$30/hr

Support departmental moves, additions, and changes (MAC activities). * Assist Facilities Project ... experience in CAD drafting, facilities planning, architectural support, or a similar role.

New

Foundation EGI

CAD Integrations Backend Engineer

Boston, MA · Remote

$110K - $175K/yr

You'll design APIs, integrate CAD systems with cloud-native infrastructure, and build the backend ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

New

The Computer Merchant

Executive Assistant

Medford, MA · On-site

Executive Assistant JOB LOCATION: Medford MA WAGE RANGE*: 35 - 40/ hour JOB NUMBER: 881 REQUIRED EXPERIENCE: Minimum of five (5) years' experience supporting senior executives or managing high-level ...

Draper

ASIC CAD Engineer

Cambridge, MA

$82K - $220K/yr

An ASIC CAD Engineer in the Integrated Circuits division is the technical partner for Digital ... assist design teams with tool issues. The preferred candidate will be able to work on site, is ...

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All JobsComputer JobsComputer Assistant JobsComputer Assistant Jobs in Lowell, MA

Computer Assistant information

See Lowell, MA salary details

$33.2K

$47.9K

$63K

How much do computer assistant jobs pay per year?

As of Jul 11, 2026, the average yearly pay for computer assistant in Lowell, MA is $47,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $55,000.00 per year, depending on experience, location, and employer.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

What is the easiest computer job that pays well?

A computer assistant role is often considered an accessible entry-level job that pays reasonably well, especially for those with basic technical skills and familiarity with office software. It typically involves tasks like troubleshooting, data entry, and supporting IT staff, with opportunities to learn more advanced skills over time.

Is it assistant a good career?

A computer assistant role involves providing technical support, troubleshooting hardware and software issues, and assisting users with technology. It can be a good entry-level career in IT, offering opportunities to develop technical skills, certifications, and experience for advancement in the technology field.

What does a computer assistant do?

A computer assistant provides technical support by troubleshooting hardware and software issues, setting up and maintaining computer systems, and assisting users with technology-related tasks. They often work in office environments, using tools like diagnostic software and may require basic certifications or knowledge of operating systems and network fundamentals.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.

What skills are needed for an IT assistant?

An IT assistant needs strong technical skills in computer hardware, software, and networking, along with problem-solving abilities. Good communication skills and familiarity with common tools like operating systems, troubleshooting software, and basic cybersecurity are also important. Certifications such as CompTIA A+ can enhance job prospects.
More about Computer Assistant jobs
What are the most commonly searched types of Computer jobs in Lowell, MA? The most popular types of Computer jobs in Lowell, MA are:
What are popular job titles related to Computer Assistant jobs in Lowell, MA? For Computer Assistant jobs in Lowell, MA, the most frequently searched job titles are:
What cities near Lowell, MA are hiring for Computer Assistant jobs? Cities near Lowell, MA with the most Computer Assistant job openings:
Computer Assistant jobs near you
Infographic showing various Computer Assistant job openings in Lowell, MA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,900 per year, or $23 per hour.
Computer Assistant

Computer Assistant

Internal Revenue Service

Andover, MA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Internal Revenue Service rating

7.6

Company rating: 7.6 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

119th of 281 rated public sector bodies

Job description

Job Title

Job Title

Job Description

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

  • Receives requests from users of taxpayer account databases concerning problems in processing of data transactions. Reviews on-line computer reports and diagnostic transcripts to locate problems/errors.
  • Performs research to determine causes of problems/errors including system requirements, computer program requirements and processes, and the nature of transactions.
  • Reviews users' on-line transactions to identify and analyze where problems/errors occurred in the posting of transactions such as incorrect command codes, failure to follow prescribed data entry processes, or conflict with system programming. Researches cause for problems/errors using a wide variety of computer programs, IRS manuals, and computer manuals. Ensures procedures in the manuals are adhered to for proper processing.
  • Develops and recommends resolutions and initiates actions to correct problems. Contacts programmers to discuss corrections and changes to the programming. Participates in simulation testing of National Office programs, as well as the implementation of program changes.
  • Performs research on proposed deletions of erroneous accounts, transactions, payments, and modules from taxpayer account databases. Proceeds with deletions when no account activity is ongoing or anticipated. Enters employee numbers of employees designated to perform quality review of user transactions. Inputs and maintains case control data to issue weekly, monthly, and quarterly inventory and status of cases.

Standard Position Descriptions (SPD): PD95051, PD95052, and PD94793 Visit the IRS SPD Library to access the position descriptions.

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