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Computer Assistant Jobs in Massachusetts (NOW HIRING)

US Department of the Air Force

$76K/yr

Bachelor's degree in computer science or bachelor's degree with 30 semester hours in a combination ... Serve as assistants to higher grade level scientists responsible for subject-matter or program ...

U.S. Department of Defense (DOD)

$76K/yr

Bachelor's degree in computer science or bachelor's degree with 30 semester hours in a combination ... Serve as assistants to higher grade level scientists responsible for subject-matter or program ...

Allied Consulting Engineering Services

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CAD Drafter

Westford, MA · On-site

$23.50 - $31.50/hr

We are looking for a CAD Drafter to turn rough sketches and design concepts into precise, working ... Engineering Support: Assist engineers with daily tasks and help design modifications for existing ...

BlackTree Technical Group, Inc.

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Architectural CAD Coordinator

Waltham, MA · On-site

$30/hr

Support departmental moves, additions, and changes (MAC activities). * Assist Facilities Project ... experience in CAD drafting, facilities planning, architectural support, or a similar role.

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All JobsComputer JobsComputer Assistant JobsComputer Assistant Jobs in Massachusetts

Computer Assistant information

See Massachusetts salary details

$36.6K

$52.7K

$69.3K

How much do computer assistant jobs pay per year?

As of Jul 15, 2026, the average yearly pay for computer assistant in Massachusetts is $52,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $60,600.00 per year, depending on experience, location, and employer.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

What is the easiest computer job that pays well?

A computer assistant role is often considered an accessible entry-level job that pays reasonably well, especially for those with basic technical skills and familiarity with office software. It typically involves tasks like troubleshooting, data entry, and supporting IT staff, with opportunities to learn more advanced skills over time.

Is it assistant a good career?

A computer assistant role involves providing technical support, troubleshooting hardware and software issues, and assisting users with technology. It can be a good entry-level career in IT, offering opportunities to develop technical skills, certifications, and experience for advancement in the technology field.

What does a computer assistant do?

A computer assistant provides technical support by troubleshooting hardware and software issues, setting up and maintaining computer systems, and assisting users with technology-related tasks. They often work in office environments, using tools like diagnostic software and may require basic certifications or knowledge of operating systems and network fundamentals.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.

What skills are needed for an IT assistant?

An IT assistant needs strong technical skills in computer hardware, software, and networking, along with problem-solving abilities. Good communication skills and familiarity with common tools like operating systems, troubleshooting software, and basic cybersecurity are also important. Certifications such as CompTIA A+ can enhance job prospects.
More about Computer Assistant jobs
What are the most commonly searched types of Computer jobs in Massachusetts? The most popular types of Computer jobs in Massachusetts are:
What are popular job titles related to Computer Assistant jobs in Massachusetts? For Computer Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Computer Assistant jobs in Massachusetts look for? The top searched job categories for Computer Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Computer Assistant jobs? Cities in Massachusetts with the most Computer Assistant job openings:
Computer Assistant jobs near you
Infographic showing various Computer Assistant job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, 2% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,747 per year, or $25.4 per hour.
Computer Assistant

Computer Assistant

US Department of the Treasury

Andover, MA • On-site

$50K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

237th of 693 rated public administrative organizations

Job description


WHAT IS TAX PAYER SERVICES?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • TS SC - Accounts Management -
REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.
SPECIALIZED EXPERIENCE GS-07: To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service.
Specialized experience for this position includes:
Experience operating computer equipment and assisting with automated computer processing systems; reviewing computer reports and system information to identify errors; recognizing and reporting hardware, software, and processing problems; and assisting with testing, installing, and implementing system updates and changes.
SPECIALIZED EXPERIENCE GS-08: To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.
Specialized experience for this position includes:
Experience operating computer equipment and providing support for automated computer processing systems; analyzing data and reviewing computer reports and diagnostic information to identify problems/errors; researching system requirements, computer program processes, and transaction issues to determine causes; recognizing and correcting hardware and software problems; and reporting findings to users, programmers, and system support personnel.
SPECIALIZED EXPERIENCE GS-09: To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service.
Specialized experience for this position includes:
Experience providing technical support for automated computer processing systems; analyzing system data, computer reports, and diagnostic information to determine causes of processing problems/errors; researching system requirements, computer program processes, and transaction issues; developing and recommending corrective actions; coordinating with users, programmers, and system support personnel to resolve hardware and software problems; and assisting with testing and implementation of program changes and system updates.
AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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