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Complaint Resolution Officer Jobs (NOW HIRING)

Protective Services Officer Armed

Van Wert, OH ยท On-site

$16 - $20.25/hr

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

Protective Services Officer Armed

Van Wert, OH ยท On-site

$16 - $20.25/hr

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

Protective Services Officer Armed

Van Wert, OH ยท On-site

$16 - $20.25/hr

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

Protective Services Officer Armed

Van Wert, OH ยท On-site

$16 - $20.25/hr

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

Protective Service Officer Armed

Van Wert, OH ยท On-site

$16 - $20.25/hr

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

Protective Services Officer Armed

Van Wert, OH ยท On-site

$16 - $20.25/hr

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

Prot Serv Officer Armed/OPOTA

Circleville, OH ยท On-site

$16.25 - $20.75/hr

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

$16.25 - $20.75/hr

... complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful ...

Community Service Officer II

Palatine, IL

$4.28K - $5.65K/mo

... of a Police Officer. In accomplishing these important tasks, the CSO I may: Use various ... Provide assistance to walk-in traffic with information, directions, complaint resolution, parking ...

Community Service Officer II

Palatine, IL ยท On-site

$22.17 - $26.49/hr

... of a Police Officer. In accomplishing these important tasks, the CSO I may: Use various ... Provide assistance to walk-in traffic with information, directions, complaint resolution, parking ...

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Complaint Resolution Officer information

See salary details

$16

$27

$46

How much do complaint resolution officer jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for complaint resolution officer in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Complaint Resolution Officer, and why are they important?

To thrive as a Complaint Resolution Officer, you need strong analytical skills, problem-solving abilities, and a background in customer service or conflict resolution, often supported by a relevant degree or experience. Familiarity with case management systems, CRM software, and regulatory compliance tools is typically required. Exceptional communication, negotiation, and emotional intelligence are vital soft skills for managing sensitive situations and building trust. These competencies ensure effective resolution of complaints, maintain organizational reputation, and foster positive relationships with clients or stakeholders.

What are some common challenges faced by Complaint Resolution Officers, and how are they typically addressed within organizations?

Complaint Resolution Officers often encounter challenges such as managing high volumes of cases, handling emotionally charged interactions, and balancing the interests of clients and the organization. To address these, organizations usually provide thorough training in conflict resolution, emotional intelligence, and company policies. Regular team debriefings and access to support resources, such as mental health services or mentoring, also help officers maintain resilience and effectiveness. Collaboration with legal, compliance, and customer service teams further ensures a fair and comprehensive resolution process.

What does a Complaint Resolution Officer do?

A Complaint Resolution Officer is responsible for managing and resolving complaints from customers or clients within an organization. Their main duties include investigating issues, communicating with involved parties, and ensuring fair and prompt resolutions in accordance with company policies and relevant regulations. They also document cases, identify patterns or systemic issues, and may recommend changes to prevent similar complaints in the future. This role requires strong communication, problem-solving, and conflict-resolution skills.
More about Complaint Resolution Officer jobs
What states have the most Complaint Resolution Officer jobs? States with the most job openings for Complaint Resolution Officer jobs include:

Head Boys Wrestling Coach- Martin Luther King High School

Riverside Unified School District (RUSD)

Riverside, CA โ€ข On-site

$4.49K - $5.98K/mo

Part-time

Posted 25 days ago


Job description

About the Employer
With schools dating back to the 1870s, the award-winning Riverside Unified School District (RUSD) is now the 16th largest school district in California. RUSD educates nearly 42,000 students across 50 schools in Riverside. The District serves a large portion of Riverside as well as the unincorporated areas of Highgrove and Woodcrest. RUSD is led by its 13th Superintendent, Dr. Sonia Llamas and is governed by a Board of Education comprised of publicly elected officials who serve five different trustee areas.
Requirements / Qualifications
Comments and Other Information
After a conditional offer of employment, applicants will be required to pay the cost of all pre-employment processing which may include: physical examinations, drug/alcohol screening, TB screening questionnaire, and fingerprints. Additionally applicants will be required to complete/participate in the following: AB1432 Mandated Reporting training, Safety training, and Technology Acceptable Use.
*As of January 1, 2025, in accordance with Education Code section 44939.5, jobseekers applying for Certificated positions are required by law to provide a complete list of every school district, county office of education, charter school and/or state special school they have previously been employed by, no matter the length of service. This includes any part-time and/or substitution work in addition to any full-time employment positions. Jobseekers applying for this position must complete the AB2534 section of the EdJoin application. Failure to disclose any previous educational employment may result in the disqualification of your application and/or may be deemed dishonesty in the hiring process and subject to discharge should you become employed.
The Riverside Unified School District prohibits, at any district program, activity, or employment setting, unlawful discrimination, including discriminatory harassment, intimidation, and bullying, against an individual or group based on one, or a combination of two or more, protected characteristics, which include, but may not be limited to, race or ethnicity; ancestry; color; ethnic group identification; nationality; national origin; immigration status; sex; sexual orientation; sex stereotypes; gender; gender identity; gender expression; religion; disability, medical condition; genetic information; pregnancy, false pregnancy, childbirth, termination of pregnancy, or related conditions or recovery; and parental, marital, and family status; a perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics and provides equal access to the Boy Scouts of America and other designated youth groups. For questions or complaints, contact Equity Compliance Officer: Raรบl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, (951) 352-1200 ex. 83030, rayala@riversideunified.org and/or David Marshall, Resolution Officer, 3380 14th Street Riverside, CA 92501, (951)788-7135 ex. 80426, drmarshall@riversideunified.org, Title IX Coordinator: Bethany Scott, Coordinator of Title IX and Compliance, 3380 14th Street Riverside, CA 92501, (951)788-7135 ex. 80135, bscott@riversideunified.org, and Section 504 Coordinator: Gerardo Arenas, Administrator - Program Coordinator, Pupil Services, 5700 Arlington Ave. Riverside, CA 92504, (951) 352-1200 ex. 83301, garenas@riversideunified.org, Title II Coordinator: Raรบl Ayala, Director of Pupil Services, 5700 Arlington Avenue Riverside, CA 92504, (951) 352-1200 ex. 83030, rayala@riversideunified.org, and CCR Title 5: Mr. Timothy Walker, Deputy Superintendent, Pupil Services & SELPA, 5700 Arlington Ave Riverside, CA 92504, (951) 352-1200 ex. 83501, twalker@riversideunified.org.
For more information on the District's non-discrimination/harassment/intimidation/bullying, sexual harassment, and uniform complaint policies and procedures, click on the "NonDiscrimination/Uniform Complaint Policies and Procedures" link below.