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Complaint Handling Jobs in Indiana (NOW HIRING)

Reynolds Farm Equipment

Agricultural Salesperson

Lebanon, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Become primary contact between your customers and Reynolds Farm Equipment including deliveries, forecasting, credit, complaint handling, etc. * Strictly follow all company policies which includes ...

Wischermann Partners Inc.

General Manager

Indianapolis, IN · On-site

$165K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong communication skills, both verbal and written, including complaint handling and resolution. * Strong computer skills, including Microsoft Office. * Ability to stay calm under pressure and ...

Wischermann Partners

General Manager

Indianapolis, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong communication skills, both verbal and written, including complaint handling and resolution. * Strong computer skills, including Microsoft Office. * Ability to stay calm under pressure and ...

Java House

Java House Shift Manager

Indianapolis, IN · On-site

$13/hr

  • PTO

Complaint resolution - handling guest feedback in a productive and positive way * Product integrity - managing the rotation, expiration, and changing over of all products to ensure all product is ...

Java House

Java House Shift Manager

Indianapolis, IN · On-site

$13/hr

  • PTO

Complaint resolution - handling guest feedback in a productive and positive way * Product integrity - managing the rotation, expiration, and changing over of all products to ensure all product is ...

Java House

Java House Shift Manager

Carmel, IN · On-site

$13/hr

  • PTO

Complaint resolution - handling guest feedback in a productive and positive way * Product integrity - managing the rotation, expiration, and changing over of all products to ensure all product is ...

Java House

Java House Shift Manager

Carmel, IN · On-site

$13/hr

  • PTO

Complaint resolution - handling guest feedback in a productive and positive way * Product integrity - managing the rotation, expiration, and changing over of all products to ensure all product is ...

NFI Industries

Order Selector

Whiteland, IN · On-site

$17 - $19.50/hr

Operates all material handling equipment safely and efficiently, following established work ... complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action ...

Java House

Java House Shift Manager

Carmel, IN · On-site

$13/hr

  • PTO

Complaint resolution - handling guest feedback in a productive and positive way * Product integrity - managing the rotation, expiration, and changing over of all products to ensure all product is ...

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Showing results 21-40

All JobsComplaint Handling JobsComplaint Handling Jobs in Indiana

Complaint Handling information

What is complaint handling?

Complaint handling refers to the process organizations use to receive, review, investigate, and resolve complaints from customers, clients, or stakeholders. The goal is to address concerns efficiently and fairly, ensuring customer satisfaction while identifying areas for improvement. Effective complaint handling often involves clear procedures, prompt responses, and thorough documentation to prevent similar issues in the future.

How does a complaint handling specialist typically collaborate with other departments to resolve customer issues?

A Complaint Handling specialist works closely with multiple departments such as Quality Assurance, Customer Service, and Product Development to investigate and resolve customer complaints. They gather relevant information, coordinate with technical teams to analyze root causes, and ensure timely communication with the customer throughout the process. Effective collaboration helps streamline resolutions and improves overall customer satisfaction. Regular meetings and clear documentation are essential to maintain alignment and track progress on complaint cases.

What are the key skills and qualifications needed to thrive in complaint handling, and why are they important?

To excel in Complaint Handling, you need strong problem-solving abilities, attention to detail, and a background in customer service or relevant industry experience. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and knowledge of regulatory compliance standards is typically required. Excellent communication, patience, and conflict resolution skills help you effectively address customer concerns and de-escalate tense situations. These skills ensure timely and satisfactory resolutions, help maintain customer trust, and support regulatory compliance.

What is the difference between Complaint Handling vs Customer Service Representative?

AspectComplaint HandlingCustomer Service Representative
Required CredentialsBasic customer service skills, sometimes certifications in conflict resolutionCustomer service training, communication skills
Work EnvironmentCall centers, support desks, online chatRetail stores, call centers, online support
Employer & Industry UsageBusinesses handling customer complaints across industriesRetail, telecom, hospitality, various service sectors
Common Search & ComparisonFocused on resolving specific complaintsProviding general assistance and information

Complaint Handling specialists focus on resolving specific customer complaints, often requiring conflict resolution skills. Customer Service Representatives provide broader support, assisting with general inquiries and service issues. While both roles involve communication and customer interaction, Complaint Handling is more specialized in addressing and resolving complaints efficiently.

What are popular job titles related to Complaint Handling jobs in Indiana?

For Complaint Handling jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Complaint Handling jobs in Indiana look for?

The top searched job categories for Complaint Handling jobs in Indiana are:

Complaint Handling jobs near you
Infographic showing various Complaint Handling job openings in Indiana as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 83% In-person, and 17% Remote job distribution.

Agricultural Salesperson

Reynolds Farm Equipment

Lebanon, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Reynolds Farm Equipment rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

23rd of 174 rated vehicle equipment hire

Job description

Agricultural Salesperson
The Reynolds Farm Equipment Agricultural Salesperson is responsible for managing existing and attracting new lifetime customers within defined sales area primarily in specific AOR. This position assists customers with proper product selection and promotes the Reynolds experience. An Ag Salesperson must have the ability to build strong relationships and is an excellent communicator with the ability to sell new and used dealer equipment to new and existing customers. The Ag Salesperson must practice confidentiality both in and out of dealership and maintain a positive attitude while working to improve teamwork between all dealership personnel. Most importantly, perform all duties with honesty, integrity, and adherence to the Corporate Values.
Responsibilities:
  • Management of customer base and represents the company for the sale of machinery to customers in the defined sales area - primary sales area and surrounding AOR
  • Identify new customers, understand their business or needs, and develop plans and actions for defined sales area
  • Maintains all customer information in assigned territory for sales management
  • Communicate with management on a consistent basis
  • Maintains current product knowledge on features and benefits of all equipment potentially saleable by the dealership
  • Must follow the defined sales process
  • Monitors competitive activity/products and timely communicates to management, accordingly
  • Assists with the preparation and execution of customer events
  • Conducts new/used equipment demonstrations for customers to ensure proper operations of the equipment and technology
  • May participate in Sales EDUCATE Training programs required for the development of skills and knowledge or attends applicable sales training events/seminars
  • Work with Store Manager and Corporate Sales Manager to create annual Sales goals and budget in alignment with the organization's financial and operational objectives and goals
  • Must follow credit policies, collection of payment policies, and assist with managing cyber and fraud risk for the company
  • Maintains current knowledge of financing options to assist customers with securing the purchase of new and used equipment or goods
  • Monitors trends in customer's business activities and timely communicates to management and/or customers
  • Provide positive and excellent communication to parts and service departments and phone customers
  • Connect and work with all personnel in all locations; network with other sales staff to talk ideas, questions, concerns, etc. to develop, learn, and continue communication
  • Establish and meet sales goals
  • Build product and market knowledge to add understanding and credibility
  • Become primary contact between your customers and Reynolds Farm Equipment including deliveries, forecasting, credit, complaint handling, etc.
  • Strictly follow all company policies which includes safety & cash/check handling
  • May maintain current knowledge of used equipment values and ability to evaluate properly for trading purposes
  • Handle day-to-day operations and all tasks in a fast-paced environment and other duties assigned in the sales aspect

Requirements:
  • 1+ years equipment sales experience; demonstrated experience consistently meeting performance metrics preferred
  • Proficient knowledge of data entry/keyboarding skills; Communicates effectively verbally and written while working cooperatively in a team environment; skills in computing full details and proper paperwork without hesitation
  • Knowledge of agricultural or turf equipment and farming or operational practices preferred
  • Exceptional ability to use standard desktop load applications such as Microsoft Office and internet functions; experience using sales workflow applications preferred
  • Knowledge of office and phone procedures; Clear and proactive communication skills along with exceptional ability to use communication systems with quality and professional phone etiquette
  • Ability to work extended hours and weekends and in a fast-paced environment; adaptable and flexible
  • Requires attention to detail and being careful along with being thorough in completing tasks
  • Ability to give full attention to what other people are saying and to actively look for ways to help others
  • Excellent customer relationship skills
  • Experience and understanding of mechanical/technical terms
  • Ability to analyze and interpret basic sales reports and commission reports
  • Excellent negotiation/conflict resolutions skills
  • Reliable transportation to arrive on time
  • Requires being reliable, responsible, accountable, and dependable in fulfilling obligations
  • Unwavering commitment to confidentiality
  • Ability to lift items weighing up to 75 pounds
  • High School Diploma or equivalent work experience

About the Reynolds team
With an energetic company culture and host of benefits, Reynolds Farm Equipment has emerged as an employer of choice for top talent. Here are just a few of the benefits that make us unique:
  • Performance-based pay structure
  • Competitive benefits package with medical, dental and vision insurance; employer paid short-term/long term disability and Life AD&D
  • Voluntary STD Buy-up option and Life AD&D
  • 401K/Roth IRA/Employer Match once met eligibility parameters (Must be 21 years of age to participate)
  • 6 paid company holidays annually plus three personal days and one health day
  • 90 day, Semi-annual, and annual performance reviews to fuel performance and continuous learning
  • Uniforms provided for service departments; work gear discounts for all other departments
  • Year-round employment
  • Equipment discounts and corporate John Deere discounts
  • Fun, team-based environment
  • Voted by employees as Indianapolis Top Workplaces seven years running

What Reynolds Farm Equipment employees say

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