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Community Manager Jobs in Hamilton, ON (NOW HIRING)

Good Shepherd Centres

Community Connector

Hamilton, ON · On-site

$29.87 - $33.43/hr

Services include case management, referrals, advocacy, system navigation, crisis prevention and intervention, accompaniment to appointments and community activities, and support with activities of ...

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Community Manager information

What is a community manager?

A community manager aligns social media platforms with a company’s brand, engages customers through targeted marketing initiatives, and manages communications to and from customers. Their responsibilities include building brand awareness through company events and publicizing those events via social media. To stay on top of changes that may impact the company’s community, the community manager often partners with a social media manager, media relations manager, brand manager, and other members of the marketing team. As businesses continuously explore ways to engage customers, stakeholders, and partners, the role of a community manager becomes increasingly important.

What does a community manager do?

A Community Manager is responsible for building, growing, and managing online and offline communities around a brand or organization. They engage with members, moderate discussions, respond to comments or concerns, and help foster a positive and active environment. Community Managers also monitor community metrics, gather feedback, and work closely with marketing and customer support teams to ensure the community aligns with business goals.

What are the key skills and qualifications needed to thrive as a community manager, and why are they important?

To thrive as a Community Manager, you need strong communication skills, experience with social media platforms, and typically a background in marketing, communications, or a related field. Familiarity with community management tools like Discord, Slack, or Facebook Groups, and analytics platforms such as Sprout Social or Hootsuite, is highly beneficial. Outstanding interpersonal skills, empathy, and conflict resolution abilities help you foster a positive and engaged community. These skills are essential for building trust, maintaining active engagement, and ensuring a healthy online or offline community environment.

How does a community manager typically collaborate with other departments within an organization?

Community Managers often work closely with marketing, customer support, and product teams to ensure consistent messaging and gather feedback from the community. They relay user concerns, suggestions, and trends to relevant departments, helping shape product development and marketing strategies. Regular cross-team meetings and clear communication channels are common, making collaboration an essential part of the role. This teamwork helps build a strong, engaged community while aligning community initiatives with company goals.

What is the difference between Community Manager vs Social Media Coordinator?

AspectCommunity ManagerSocial Media Coordinator
Required CredentialsTypically a bachelor's degree in marketing, communications, or related fieldSimilar educational background, often with certifications in social media tools
Work EnvironmentEngages with online communities, manages forums, and fosters user engagementCreates and schedules social media content across platforms
Employer & Industry UsageUsed in tech, non-profits, and brands focusing on community buildingCommon in marketing agencies, brands, and media companies

The Community Manager and Social Media Coordinator roles overlap in content creation and online engagement. However, the Community Manager focuses more on building and nurturing online communities, while the Social Media Coordinator primarily manages social media content and campaigns. Both roles require strong communication skills and familiarity with social platforms, but their core responsibilities differ in scope and focus.

Is community management a stressful job?

Community management can be stressful due to the need to handle multiple online interactions, address conflicts, and maintain a positive environment. It often requires strong communication skills, time management, and the ability to work under pressure, especially during high-traffic periods or crisis situations.

What are the duties of a community manager?

A community manager is responsible for building and maintaining online and offline communities by engaging members, moderating discussions, creating content, and addressing member concerns. They often analyze community feedback, develop strategies to increase engagement, and use tools like social media platforms and analytics software. Strong communication skills and knowledge of community management tools are essential for this role.

What skills do you need to be a community manager?

A community manager needs strong communication and interpersonal skills to engage and support community members effectively. They should also have organizational abilities, familiarity with social media platforms and community management tools, and the ability to analyze engagement metrics to improve community interactions.
More about Community Manager jobs

What are the most commonly searched types of Community jobs in Hamilton, ON?

The most popular types of Community jobs in Hamilton, ON are:

What job categories do people searching Community Manager jobs in Hamilton, ON look for?

The top searched job categories for Community Manager jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Community Manager jobs?

Cities near Hamilton, ON with the most Community Manager job openings:

Community Manager jobs near you
Infographic showing various Community Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Point of Contact (PoC) - Community Outreach & Participant Coordinator

TSMG

Brampton, ON • Remote

Full-time

Re-posted 3 days ago

Job description

About the Project

TSMG is supporting a large-scale Robotics AI data collection project that helps improve artificial intelligence and robotics systems through real-world video recordings. To support this initiative, we are looking for proactive Point of Contact (PoC) Coordinators who will build relationships with local communities and businesses, recruit participant groups, and coordinate project activities.

This role is ideal for someone with strong communication and organizational skills who enjoys networking and working with people.

Success in This Role

A successful Point of Contact Coordinator consistently builds strong local partnerships, recruits qualified participant groups, ensures smooth communication throughout the project, and helps maintain high participant engagement and successful completion of scheduled recording sessions.

What You Will Do:
  • Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
  • Build and maintain relationships with community leaders and business representatives.
  • Recruit groups of participants who meet the project requirements.
  • Explain the project scope, participation process, compensation, and expectations to potential participants.
  • Coordinate participant schedules and ensure recording sessions are properly organized.
  • Act as the main point of contact between participants and the TSMG operations team.
  • Track participant progress and maintain accurate recruitment and attendance records.
  • Help resolve participant questions or logistical issues throughout the project.
  • Ensure all participants receive and complete the required onboarding information and documentation.
  • Support participant retention by maintaining regular communication and engagement.
  • Report recruitment progress and project updates to the TSMG team.
Requirements
  • Excellent communication and interpersonal skills.
  • Comfortable reaching out to businesses, organizations, and community groups.
  • Strong organizational and time management skills.
  • Ability to coordinate multiple participants and schedules simultaneously.
  • Confident using email, spreadsheets, messaging applications, and online meeting tools.
  • Basic English communication skills (additional local language proficiency is required for your market).
  • Self-motivated and able to work independently.
  • Reliable internet connection and access to a computer or smartphone.
  • Previous experience in recruitment, sales, customer service, community management, event coordination, or business development is preferred but not required.
Preferred Background

Experience in one or more of the following areas is considered an advantage:

  • Recruitment or talent acquisition
  • Community management
  • Sales or business development
  • Customer success or customer support
  • Event coordination
  • NGO or volunteer coordination
  • University or student organization leadership
What Makes a Great Candidate
  • Enjoys meeting new people and building professional relationships.
  • Persuasive and confident communicator.
  • Well connected within local communities or business networks.
  • Highly organized and dependable.
  • Able to motivate participants and maintain engagement throughout the project.
  • Problem solver with a proactive attitude.
Working Conditions
  • Flexible, project-based engagement.
  • Remote work with occasional local meetings or visits to partner organizations if required.
  • Flexible working hours based on recruitment goals and participant availability.
  • Training and onboarding provided by TSMG before project launch.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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