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Job Title: Home Repair Generalist

Department: Community Development

Supervisor: Director of Community Development

Direct Reports: None

FLSA Status: Non-Exempt 

Approval Date: 07/22/2026

Pay Range: $26.00 to $28.85 per hour ($54,080 to $60,008 annualized) plus full benefit package

Schedule: Monday – Thursday; 8AM – 5PM; Friday; 8AM – 12PM with flexibility to work some Saturdays and evenings as required

ORGANIZATION OVERVIEW:

Founded in 1981, Pensacola Habitat for Humanity is a non-profit, non-denominational, Christian ministry whose purpose is to improve communities through sustainable partnerships. Having built and renovated more than 1,600 homes, Pensacola Habitat seeks new and innovative ways to positively impact the community through various meaningful projects, including our Home Buyer and Community Development programs. Pensacola Habitat for Humanity offers unique financing opportunities to qualified applicants to provide affordable homeownership in Escambia and Santa Rosa counties. We are also the ONLY Habitat for Humanity affiliate who is also a NeighborWorks Charter Member. Pensacola Habitat is an affiliate of Habitat for Humanity International and follows HFHI’s non-proselytizing policy.

Our mission: Seeking to put God’s love into action, Pensacola Habitat for Humanity brings people together to build homes, communities, and hope.

Our vision: A world where everyone has a decent place to live.   

GENERAL DESCRIPTION:

The Community Development Home Repair Coordinator leads the hands-on completion of critical home repair, accessibility, and minor rehabilitation projects. This role serves as the on-site technical point of contact during active project work, including scope walkthroughs, quality inspection, and day-of coordination with subcontractors and vendors. The Home Repair Coordinator works in close coordination with the CD Operations Associate on day-to-day project and crew scheduling, and reports to the Director of Community Development on project strategy, budget, and quality outcomes.

CORE RESPONSIBILITIES:

PROGRAM DELIVERY

• Commit to Pensacola Habitat for Humanity's mission of building homes, community, and hope.
• Work 40 hours each week, including some evenings and weekends as project demand requires, and drive a company vehicle to and from job sites as needed.
• Respond promptly and professionally to homeowners, subcontractors, and internal staff regarding active repair projects.
• Work with the Community Development Operations Associate, the Director of Community Development, and the Construction Department to ensure repair projects are completed effectively and on schedule.

PROJECT ASSESSMENT & PLANNING

• Conduct home assessments for critical home repair and accessibility projects, including documenting repair needs and determining project feasibility.
• Provide on-site technical input into scope of work and cost estimates for Community Development repair projects, in coordination with the CD Operations Associate.

HANDS-ON REPAIR WORK

• Coordinate and complete minor to moderate residential repair projects, including:
• Drywall installation and repair
• Interior and exterior painting
• Flooring repair and installation
• Minor plumbing and carpentry repairs
• Deck and ramp repair or replacement
• Door and frame replacement
• Siding and fence repairs
• Minor demolition
• Installation of grab bars, handrails, smoke detectors, fans, and other accessibility modifications

ON-SITE SUBCONTRACTOR OVERSIGHT

• Flag the need for subcontracted or permitted work that falls outside the scope of direct hands-on completion, and coordinate with the CD Operations Associate on engaging and scheduling that work.
• Serve as the on-site technical point of contact for subcontractors and vendors during active project work, including scope walkthroughs, technical clarifications, and day-of coordination.
• Inspect completed subcontractor and vendor work to confirm quality standards, code compliance, and adherence to scope.
• Coordinate day-to-day project and crew scheduling with the CD Operations Associate to keep the repair pipeline on track.

VOLUNTEER LEADERSHIP

• Lead and work alongside volunteers in completing repair projects, while promoting a safe, positive, and mission-driven work environment.

COLLABORATION & REPRESENTATION

• Collaborate with the Construction Department and other internal teams to support organizational priorities.
• Represent Pensacola Habitat for Humanity professionally within the community and during project activities.

KNOWLEDGE, SKILLS, ABILITIES:

• Residential construction/broad repair knowledge along with the ability to evaluate home repair needs/costs
• Demonstrated ability to serve as the on-site technical contact for subcontractors and vendors, holding completed work accountable to scope, schedule, and quality
• Ability to lead groups of skilled and unskilled volunteers
• Well organized and detail oriented
• Excellent verbal and written communication skills
• Effective leadership and team building skills
• Self-motivated, able to work independently with minimal supervision
• Organizing, planning, and budgeting skills
• Excellent computer skills with knowledge of Office 365 and BuilderTrend a plus
• Valid Florida Driver’s License, reliable vehicle, safe driving record

EDUCATION, EXPERIENCE:

• Highschool diploma or GED required
• 5 to 10 years of experience with home construction and home repair projects
• Experience identifying, hiring, or managing subcontractors or vendors preferred
• Experience operating power tools
• Strong organization, planning, project management and implementation skills
• Skilled carpenter, setting doors, windows, building decks and ramps
• Ability to work respectfully, courteously and with a positive attitude when dealing with volunteers, staff, home buyers, homeowners, and community partners
• Basic roofing knowledge, a plus 

COMPETENCY MEASUREMENTS

To perform the job successfully, an individual will demonstrate the following competencies:

• Completes all tasks with a high emphasis on safety, ensures that all work is done in a safe manner following all safety protocols.
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
• Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans.
• Pursues training and development opportunities; strives to continuously build knowledge and skills.
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality.
• Completes work in a timely manner; strives to increase productivity; works quickly.
• Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position.
• Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events.
• Follows instructions; responds to management direction; takes responsibility for personal actions; keeps commitments; commits to long hours of work, when necessary, to reach goals.
• Completes tasks on time or notify the appropriate person with an alternate plan.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

This position requires the physical ability to sit, walk, and/or stand for prolonged periods of time. The ability to see, speak, hear, bend, twist, climb, reach, grasp, and/or hold to complete warehouse and construction site work is also required.

This position requires the ability to earn certification and drive a forklift vehicle (if requested)

This position requires a valid state driver’s license, safe driving record, reliable transportation, and insurability through our vehicle insurance carrier. 

While the Pensacola Habitat for Humanity’s work environments are smoke-free and temperature controlled, some work may be in non-temperature-controlled conditions, often outdoors. This position requires people who can safely lift at least 50lbs on a regular and frequent basis, work on ladders, and work in varying weather conditions – sites are often not air-conditioned.

Pensacola Habitat for Humanity provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of Pensacola Habitat for Humanity] to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the HR department at 850-434-5456.