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$248.5K

How much do communications engagement jobs pay per year?

As of Sep 6, 2026, the average yearly pay for communications engagement in the United States is $72,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a communications engagement?

A Communications Engagement job focuses on building relationships with key audiences through strategic messaging, storytelling, and outreach efforts. Professionals in this role plan and execute communication initiatives to enhance brand awareness, stakeholder engagement, and public perception. They often collaborate with internal teams, media, and the community to ensure consistent and compelling messaging. This role may include managing social media, public relations, event planning, and internal communications to foster meaningful connections. Strong writing, interpersonal, and strategic thinking skills are essential for success in this field.

What does a communications engagement do?

A typical day for someone in Communications Engagement may involve developing and disseminating press releases, managing social media accounts, coordinating with internal teams to ensure consistent messaging, and responding to media inquiries. You might also work on planning communication campaigns, tracking analytics, and preparing reports to assess the effectiveness of outreach efforts. Collaboration is key, as you'll frequently interact with marketing, leadership, and external partners to align on projects and objectives. The role offers a dynamic environment with varied tasks, making adaptability and strong organizational skills especially valuable.

What are the key skills and qualifications needed to thrive in communications engagement?

To thrive in a Communications Engagement role, you need strong written and verbal communication skills, experience in media relations or corporate communications, and usually a bachelor's degree in communications, public relations, or a related field. Familiarity with tools like content management systems, social media platforms, and analytics software is often required. Exceptional interpersonal skills, creativity, and the ability to manage multiple projects simultaneously help professionals excel in this position. These competencies are vital for effectively conveying an organization's message, engaging key audiences, and driving successful communication strategies.

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Communications Engagement jobs near you
Infographic showing various Communications Engagement job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $72,826 per year, or $35 per hour.

Lead, Internal Communications & Engagement

Ross Stores

New York, NY • On-site

$75K - $95K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Job description

About this opportunity...
The Lead, Internal Communications & Engagement is a hands-on communications professional responsible for developing clear, timely, and engaging content that connects Associates to business priorities, culture, and key moments. Based in New York, this role supports both East and West Coast communications efforts through the planning, development, and execution of internal communications across multiple channels, including newsletters, intranet content, leadership messages, event communications, associate campaigns, and storytelling initiatives.
Working closely with the Senior Director, Communications & Engagement and key business partners, including HR and Corporate Social Responsibility (CSR), the Lead serves as a trusted communications advisor who translates complex information into clear, actionable content. This role helps strengthen communications planning, editorial standards, channel management, and process consistency while ensuring seamless execution of communication priorities across the organization. Success in this role requires strong writing and editorial skills, sound judgment, effective prioritization, and the ability to manage projects independently from concept through execution.
The base salary range for this role is $75,000-$95,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
What you will do and what you will learn...
Newsletter & Intranet
  • Own the Buying Office newsletters end to end, in alignment with the West Coast Communications Lead, including content planning, writing, editing, stakeholder coordination, and distribution.
  • Translate business updates into clear, engaging newsletter content with a consistent editorial voice, cadence, and reader experience across Buying Office communications.
  • Develop intranet articles for the Buying Offices and, as needed, for Corporate in partnership with the West Coast Communications channel owner.
  • Use feedback, engagement insights, and channel performance indicators to improve Buying Office newsletter and intranet content quality, relevance, and effectiveness over time.
  • Serve as backfill across newsletter and intranet content channels when needed to maintain timely, consistent communications.

Buying Office Communications
  • Serve as a communications partner to Buying Office HR and business partners, managing communications tied to business priorities, Associate programs, organizational updates, and key initiatives.
  • Develop stories and communications that highlight how the organization is evolving, reinforce key priorities, and bring the work and impact of the Buying Offices to life.
  • Help prioritize and sequence communications so Associates receive the right information at the right time through the right channels.
  • Draft leadership communications and provide hands-on support for local initiatives, events, campaigns.
  • Support communications during urgent or rapidly changing situations, using sound judgment to prioritize requests and escalate alignment needs as appropriate.

Corporate Social Responsibility (CSR)
  • Serve as the communications partner for the CSR team, supporting internal and external promotion of CSR initiatives.
  • Develop written, visual, and video content for CSR campaigns across internal and external channels.

Content Creation & Storytelling
  • Write clear, compelling short- and long-form content for internal audiences, including articles, leader messages, event recaps, presentations, and Associate stories.
  • Shape content into strong narratives that are easy to understand, audience-appropriate, and aligned to the intended channel.
  • Apply strong editorial judgment to simplify complex information, strengthen key messages, and ensure a consistent voice.
  • Support multimedia communications, including leader videos, visual storytelling, and presentations.

Tools & Standards
  • Ensure a consistent brand voice and adhere to AP Style and Ross/dd's brand standards across all communications.
  • Use company-approved AI tools responsibly to improve drafting, editing, planning, and workflow efficiency while maintaining accuracy, confidentiality, and brand standards.
  • Stay informed about internal communications practices, employee engagement trends, and emerging tools that may improve quality or efficiency.
  • Maintain documented processes, editorial calendars, templates, and coverage plans to support consistency, continuity, and back-up coverage across priority communications channels.

What you need to be successful...
  • BA/BS degree
  • 5+ years of relevant communications experience with strong business writing, storytelling, editorial, and project management skills. Employer brand / recruitment experience a plus.
  • Highly self-motivated, resourceful, and enthusiastic with a customer-service mindset. Strong organizational skills and ability to manage multiple deadlines, adapt quickly to changing priorities, and thrive in a fast-paced environment.
  • Excellent written and verbal communication abilities, with a portfolio of clear, compelling content for diverse audiences.
  • Exercises sound judgment, professionalism, and discretion, especially when handling sensitive or confidential information.
  • Comfort owning work end to end, including planning, prioritizing, executing, and refining content independently.
  • Strong interpersonal and collaboration skills; able to build trust, work effectively across functions, and support team initiatives in a matrixed environment.
  • Experience and comfort using company-approved generative AI tools, such as Microsoft Copilot or similar platforms, to improve drafting, editing, planning, and workflow efficiency.
  • Proficiency with Windows 10, Microsoft Office (Word, Excel, PowerPoint), Office 365, SharePoint Online, WordPress, InDesign, Illustrator, Canva, and Acoustic (for Associate messaging).

Perks and Benefits of joining our team...
Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:
  • A broad range of affordable health insurance options & personal medical plan concierge
  • 401(k) with employer match and Life insurance
  • Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation
  • Employee stock purchase plan
  • Access to health and wellness benefits such as BetterHelp and Headspace
  • Charitable donations matched by Ross Stores Foundation
  • And more....

*benefits vary by level and position and are subject to change
#LI-AS11
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About Ross Stores

Sourced by ZipRecruiter

We’re big as the nation’s largest off-price retail chain, we have a great deal of purchasing power. We’re savvy our buyers search the globe for the best brands and latest styles. We work directly with manufacturers to negotiate the best deals! We believe in “no frills”, no window displays, mannequins, fancy fixtures or decorations in our stores so we can pass more savings on to our customers. We love new buys, we keep it simple so we can get the great buys into our stores quickly, which means almost every day!

Industry

Retail and apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

Dublin, CA, US

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