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As of Aug 11, 2026, the average hourly pay for communication representative in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $27.16 per hour, depending on experience, location, and employer.

What does a communication representative do?

A communication representative is responsible for managing and conveying information between an organization and its audiences, including customers, employees, or the public. They create, edit, and distribute messages through various channels such as press releases, social media, and internal communications, often requiring strong writing and interpersonal skills. The role may also involve monitoring media coverage and responding to inquiries to maintain a positive organizational image.
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Communication Representative jobs near you
Infographic showing various Communication Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $47,573 per year, or $22.9 per hour.

Communication Representative

UnityPoint Health

Marshalltown, IA • On-site

Other

Medical, Dental, Retirement, PTO

Re-posted 16 days ago

UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

266th of 887 rated healthcare providers

Job description

Overview
Communications Representative
Marshalltown Hospital
Department: Security
Schedule: As Needed | Variable Hours Based on Department Needs
Join the Security team at Marshalltown Hospital as an as-needed Communications Representative and serve as an important connection point for patients, visitors, staff, and emergency responders. You'll help ensure calls, messages, pages, and urgent communications are handled accurately, professionally, and efficiently.
This flexible opportunity is a great fit for someone who communicates clearly, remains calm under pressure, and enjoys helping others. You'll support daily hospital operations and emergency response efforts while working alongside a collaborative, service-focused team.
Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few:
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.
  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
  • Manage incoming calls, pages, and messages through the hospital switchboard
  • Direct communications to the appropriate departments, providers, and on-call staff
  • Prioritize urgent requests and support timely communication during emergencies
  • Assist patients, visitors, and team members with questions and general information
  • Monitor hospital alarm systems and relay critical information to emergency response teams
  • Coordinate interpreter and communication assistance services for patients and visitors
  • Maintain accurate contact lists, on-call schedules, and communication records
  • Troubleshoot basic telecommunications issues and report system concerns
  • Support emergency preparedness, incident command, and disaster response activities as needed
  • Contribute ideas that improve communication processes and service efficiency

Qualifications
Education:
  • High school diploma or equivalent is required

Experience:
  • Experience as a secretary, receptionist, or customer service in a busy public office is preferred.

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995

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