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Communication Representative Jobs in Wisconsin (NOW HIRING)

Communication Center Representative

Madison, WI · On-site

$16 - $20.25/hr

We are seeking a Communication Center Representative to: * Support paging, messaging and scheduling, and appointment services for UW Health. * Provide remarkable customer service to UW Health staff ...

We are seeking a Communication Center Representative to: * Support paging, messaging and scheduling, and appointment services for UW Health. * Provide remarkable customer service to UW Health staff ...

Communication Center Representative

Madison, WI · On-site

$16 - $20.25/hr

We are seeking a Communication Center Representative to: * Support paging, messaging and scheduling, and appointment services for UW Health. * Provide remarkable customer service to UW Health staff ...

Conduct reviews with Sales Representatives to build more effective communications, to understand training and development needs, and to provide insight for the improvement of sales and activity ...

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Communication Representative information

What does a communication representative do?

A communication representative is responsible for conveying information between an organization and its audience, which may include writing press releases, managing media relations, and ensuring clear internal communication. They often use communication tools like social media, email, and reporting software to effectively deliver messages and support the organization's public image.

What are popular job titles related to Communication Representative jobs in Wisconsin?

For Communication Representative jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Communication Representative jobs?

Cities in Wisconsin with the most Communication Representative job openings:

Infographic showing various Communication Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Communication Representative (Switchboard); 0.6 FTE; PM Shift

UnityPoint Health - Meriter

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago


UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers


Job description

We're seeking a Communication Representative to join our team! In this role, you'll assist with switchboard operations and manage incoming calls, pages, and messages, ensuring accurate and timely communication. 


Key Responsibilities & Skills:

  • Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing and timely communication across the organization 

  • Prioritize and manage calls based on urgency while providing excellent customer service to patients, staff, and visitors 

  • Monitor alarm systems (fire, medical, panic, gas, weather) and relay critical information to appropriate emergency teams 

  • Coordinate afterhours communication, relay messages to oncall staff, and maintain uptodate contact lists and oncall schedules 

  • Arrange auxiliary communication services, including ASL and LEP interpreters, to support patient and visitor needs 

  • Assist with daily telecommunications operations, report issues, and support troubleshooting to minimize service disruptions 

  • Contribute to process improvement by communicating system inefficiencies and maintaining documentation, logs, and emergency communication records 

  • Support emergency response efforts as needed, including participation in the Hospital Emergency Incident Command System 


Why UnityPoint Health?
At UnityPoint Health, you matter. We're proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you're in.Here are just a few:   
  • Expect paid time off, parental leave, 401K matching and an employee recognition program.   
  • Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  
  • Tuition reimbursement to help further your career and adoption assistance to help you grow your family.   
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  
And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
UnityPoint Health - Meriter and UW Health work closely together to deliver exceptional healthcare services to our community.
Join our team of experts and make a difference with UnityPoint Health.
Required Qualifications:
  • High school diploma or equivalent 
Preferred Qualifications:
  • One year of experience as a secretary, receptionist, or in customer service in a busy public office.
  • Prior clerical or administrative work experience preferred.
EEO/M/F/D/V

What UnityPoint Health employees say

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About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995