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Commission Player Engagement Jobs in Indiana (NOW HIRING)

Staff Accountant

Fort Wayne, IN

$54K - $71K/yr

Strong team player with the ability to effectively interact with personnel from all aspects of the ... Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on ...

Strong team player, responsive partner, and effective collaborator * Experience working with CRM ... commission, and/or discretionary incentives. Please click here for a list of benefits for which ...

Sales Associate

Greenwood, IN · On-site

$14 - $16/hr

... engagement, and retention. The ideal candidate is enthusiastic, motivated, and passionate about ... Team player with a collaborative spirit and a genuine desire to help others succeed. * Proficiency ...

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Commission Player Engagement information

What is the difference between Commission Player Engagement vs Commission Customer Service Representative?

AspectCommission Player EngagementCommission Customer Service Representative
Primary FocusEngaging and retaining players, increasing loyalty and in-game activityHandling customer inquiries, resolving issues, providing support
Required SkillsCommunication, player psychology, engagement strategiesCustomer service, communication, problem-solving
Work EnvironmentOnline gaming platforms, casinos, gaming companiesCall centers, online support portals, gaming companies
Common CertificationsCustomer engagement, gaming industry certificationsCustomer service certifications, industry-specific training

While both roles involve communication within the gaming industry, Commission Player Engagement focuses on building player loyalty and increasing engagement through strategic interactions. In contrast, Commission Customer Service Representatives primarily handle customer inquiries and resolve issues. Understanding these differences helps employers and job seekers identify the right role based on skills and career goals.

What is a commission player engagement job?

A commission player engagement job involves managing relationships and communication with players who earn commissions or rewards based on their activity or performance. The role often includes analyzing player data, developing strategies to increase engagement, and using tools like CRM software to retain and motivate players. Strong communication skills and knowledge of gaming or sales environments are typically required.

What are popular job titles related to Commission Player Engagement jobs in Indiana?

For Commission Player Engagement jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Commission Player Engagement jobs in Indiana look for?

The top searched job categories for Commission Player Engagement jobs in Indiana are:

What cities in Indiana are hiring for Commission Player Engagement jobs?

Cities in Indiana with the most Commission Player Engagement job openings:

Director of Product Management

Indianapolis, IN • Hybrid

$96K - $250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.  Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

The Director of Product Management leads the strategy, development, launch, and lifecycle management of lottery products, with a primary focus on scratch-off games.  This role is responsible for driving product innovation, optimizing portfolio performance, ensuring regulatory compliance, and collaborating across Sales, Marketing, Research, and Operations to deliver engaging player experiences and business growth.  The Director oversees product planning, vendor relationships, inventory management, and strategic business initiatives while leveraging market insights to maximize product success.

Responsibilities
  • Lead the end-to-end development and management of scratch-off game products, including artwork, prize structures, game mechanics, and print quantities.
  • Develop and execute product launch strategies that maximize player engagement and align with organizational objectives.
  • Ensure product compliance with state regulations, security requirements, and responsible gaming standards.
  • Manage product inventory and long-term portfolio planning to optimize utilization and performance.
  • Analyze product performance and industry trends to identify opportunities for innovation and growth.
  • Lead responses to player feedback and escalated product-related concerns.
  • Develop product planograms and assortment strategies to support consistent retailer execution statewide.
  • Partner with Sales and Marketing teams to create product training, educational materials, and promotional content.
  • Lead development of product-related business plans, forecasts, and strategic recommendations.
  • Collaborate with Market Research to drive product innovation and consumer insights initiatives.
  • Manage external vendor relationships, including contract negotiations and licensing agreements.
  • Oversee game file delivery, validation, and implementation within gaming systems.
  • Present product strategy, performance results, and recommendations to senior leadership and stakeholders.
Qualifications
  • Bachelor's degree in Business, Marketing, Product Management, or a related field; Master's degree preferred.
  • 8+ years of progressive experience in product management, product strategy, marketing, gaming, lottery, consumer products, or a related industry.
  • 3+ years of leadership experience managing teams, projects, or cross-functional initiatives.
  • Demonstrated experience leading product development from concept through launch and lifecycle management.
  • Strong analytical skills with experience using data to drive business decisions and product strategy.
  • Experience managing vendor partnerships, contracts, and negotiations.
  • Excellent project management, organizational, and prioritization skills.
  • Strong communication and presentation skills with the ability to influence stakeholders at all levels.
  • Knowledge of regulatory compliance requirements and risk management practices.
  • Proficiency with Microsoft Office Suite and data analysis tools.
  • Ability to work collaboratively across multiple functions in a fast-paced environment.
Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-LM1 #LI-HYBRID

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $96,632 - $250,500. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses.  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.