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Commission Inbound Call Center Jobs in Rochester, NY

Lthc

Utilization Management Services Rep I

Rochester, NY

$15.75 - $21.50/hr

Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center environment.

Lthc

Utilization Management Services Rep I

Rochester, NY

$15.75 - $21.50/hr

Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center environment.

Paylocity

Account Manager II

Pittsford, NY · On-site

The role involves meeting performance metrics through inbound and outbound interactions, including ... Experience in payroll and/or call center environment * CPP, FPC, APA, and/or SHRM-CP certified

Paylocity

Account Manager II

Pittsford, NY · On-site

The role involves meeting performance metrics through inbound and outbound interactions, including ... Experience in payroll and/or call center environment * CPP, FPC, APA, and/or SHRM-CP certified

Mr.Handyman

Customer Service Representive

Penfield, NY

$15.25 - $20.75/hr

Lead management and Scheduling - you will be responsible for inbound and outbound customer ... Previous call center experience- A plus * Have 2+ years of experience in an office setting

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All JobsInbound Call Center JobsCommission Inbound Call Center JobsCommission Inbound Call Center Jobs in Rochester, NY

Commission Inbound Call Center information

See Rochester, NY salary details

$12

$17

$22

How much do commission inbound call center jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for commission inbound call center in Rochester, NY is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Commission Inbound Call Center Representative, and why are they important?

To thrive as a Commission Inbound Call Center Representative, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sales tracking tools is often required. Outstanding soft skills include resilience, patience, and persuasive interpersonal abilities to handle challenging calls and convert inquiries into sales. These competencies are crucial for delivering excellent customer experiences, meeting sales targets, and maximizing commission opportunities.

What is the highest paying call center job?

In a call center, roles such as senior customer service managers, team leads, or specialized sales positions tend to have higher salaries. Positions that require advanced skills, certifications, or experience in sales or technical support generally offer higher pay compared to entry-level roles.

What are commission inbound call center jobs?

Commission inbound call center jobs are positions where employees handle incoming calls from customers, usually providing support, information, or sales assistance, and earn part or all of their income through commissions based on performance metrics such as sales or successful customer interactions. Unlike traditional hourly or salaried call center roles, these positions incentivize employees to achieve targets, such as closing sales or upselling products, in addition to providing customer service. This structure can offer higher earning potential for those who are motivated and effective in a fast-paced, results-driven environment.

What are some common challenges faced by commission-based inbound call center agents, and how can they be overcome?

Commission-based inbound call center agents often face the challenge of balancing customer service with sales targets, as their earnings depend on closing sales or upselling during calls. High call volumes and varying customer needs require strong communication and multitasking skills. Overcoming these challenges involves staying organized, actively listening to customer concerns, and continually improving product knowledge and sales techniques. Supportive team environments and regular coaching sessions can also help agents refine their approach and boost performance.

What jobs pay 4000 a week without a degree?

A commission inbound call center representative can potentially earn $4,000 or more weekly through commission-based pay, especially with high sales volume or performance bonuses. Success in such roles often depends on strong communication skills, product knowledge, and the ability to handle high call volumes, with some positions offering flexible schedules and remote work options.

What is the difference between Commission Inbound Call Center vs Customer Service Representative?

AspectCommission Inbound Call CenterCustomer Service Representative
Primary FocusHandling inbound sales calls and earning commissionsProviding support and assistance to customers
CompensationBase pay plus commissions based on salesTypically hourly wage or salary, with some bonuses
Work EnvironmentCall center setting, sales-drivenOffice or remote, service-oriented
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience

While both roles involve inbound calls, Commission Inbound Call Center agents focus on sales and earning commissions, whereas Customer Service Representatives primarily provide support and assistance without sales targets. The roles differ mainly in their goals, compensation structure, and skill emphasis.

Is a $100 commission job worth it?

A commission inbound call center job can be worth it if the commission rate and sales volume lead to competitive earnings, but total income varies based on performance and product demand. Such roles often require strong communication skills and persistence, and income may fluctuate month to month. Evaluating the commission structure and your ability to meet sales targets is essential to determine if the job is financially worthwhile.

How can I make $2000 a week working from home?

A Commission Inbound Call Center representative can potentially earn $2000 a week by handling high call volumes, upselling products, and working during peak hours. Success depends on commission rates, sales skills, and the number of qualified calls handled, often requiring strong communication skills and product knowledge.
What are the most commonly searched types of Inbound Call Center jobs in Rochester, NY? The most popular types of Inbound Call Center jobs in Rochester, NY are:
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What job categories do people searching Commission Inbound Call Center jobs in Rochester, NY look for? The top searched job categories for Commission Inbound Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Commission Inbound Call Center jobs? Cities near Rochester, NY with the most Commission Inbound Call Center job openings:
Commission Inbound Call Center jobs near you
Business Development Representative

Business Development Representative

Bob Johnson Auto Group

Rochester, NY

$20 - $22/hr

Full-time

Re-posted yesterday

Bob Johnson Auto Group rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

104th of 145 rated car dealerships

Job description

Business Development Center (BDC) Representative

Company: Bob Johnson Chevrolet

About the Role: Are you highly organized, detail-oriented, and motivated by performance-based pay? Bob Johnson Chevrolet is looking for a driven BDC Representative to join our team. In this unique role, you will serve as the ultimate safety net for our high-volume sales floor while proactively driving new business through outbound sales calls. This dual-focus position means your proactive efforts directly translate to a larger paycheck!

Your Daily Routine:

The Ultimate "Backstop" (Inbound):

  • Safety Net: Act as the crucial catch-all for our inbound call traffic. You will step in to capture sales opportunities only if the Sales Department fails to answer within two rings.
  • Strategic Call Management: Master our transfer protocols—knowing exactly when to set an appointment yourself, when to transfer to a manager, or how to seamlessly route calls.

Proactive Revenue Generation (Outbound):

  • Drive Your Income: Take control of your paycheck by making targeted outbound calls to unsold showroom traffic, past customers, and CRM leads.
  • Appointment Setting: Turn warm leads into concrete showroom appointments. Your success in getting customers in the door directly impacts your performance bonuses.

Lead & Task Management:

  • Start your day by ensuring all new leads are answered.
  • Manage and complete replies, filtering statuses by priority (under 3 days, showroom visits, 3-7 days, and ongoing tasks).

Sales Accountability (The "One Hour Rule"):

  • Play a crucial part in maintaining our CRM integrity. Monitor phone leads to ensure Sales Professionals log their updates within one hour, receiving specific follow-up tasks to ensure compliance if they miss the mark.

Who We’re Looking For:

  • A highly dependable, money-motivated professional who thrives in a fast-paced environment and refuses to let anything slip through the cracks.
  • Excellent phone skills with a confident, persuasive, and solutions-oriented demeanor.
  • Strong organizational skills and comfortable navigating CRM software.
  • A team player who can firmly but professionally support the sales staff while holding them accountable to dealership processes.

Why Join Bob Johnson Chevrolet?

  • Uncapped Earning Potential: Enjoy a compensation structure where your outbound hustle and appointment-setting success directly increase your income.
  • Be a foundational part of a highly structured and evolving BDC department.
  • Comprehensive benefits package.
  • The opportunity to work with an experienced management team dedicated to your professional growth and success.

What Bob Johnson Auto Group employees say

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