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Part Time Call Center Weekends Jobs in Rochester, NY

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Part Time Call Center Weekends information

See Rochester, NY salary details

$10

$17

$24

How much do part time call center weekends jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for part time call center weekends in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What are part time call center weekend jobs?

Part time call center weekend jobs are positions where employees work in a call center setting primarily on weekends and for fewer hours than a full-time schedule. These jobs typically involve answering customer inquiries, resolving issues, or making outbound calls. They are ideal for individuals seeking flexible work schedules, such as students or those with other weekday commitments. Weekend call center agents must have strong communication skills, patience, and the ability to handle a variety of customer concerns. Many companies offer training to help new hires succeed in these roles.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Agent on weekends, and why are they important?

To thrive as a Part Time Call Center Agent on weekends, you typically need strong verbal communication skills, basic computer proficiency, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is commonly required. Patience, active listening, and problem-solving abilities are critical soft skills that help agents manage customer inquiries effectively. These competencies are essential for delivering excellent customer service, resolving issues efficiently, and maintaining satisfaction during high-volume weekend shifts.

What are the typical responsibilities and challenges of working in a part-time call center role on weekends?

In a part-time call center weekend role, your primary responsibilities usually include handling inbound and outbound customer calls, resolving issues, and providing information or support tailored to the company's products or services. One common challenge is managing high call volumes during peak weekend hours while maintaining quality customer service. Additionally, you may work with a smaller weekend team, requiring flexibility and strong communication skills to collaborate effectively. This role can offer valuable experience in customer relations and may provide opportunities to transition into full-time or specialized positions within the company.

What is the difference between Part Time Call Center Weekends vs Part Time Customer Service Representative?

AspectPart Time Call Center WeekendsPart Time Customer Service Representative
Work EnvironmentCall centers, inbound/outbound calls, shared workspaceOffice or remote, direct customer interaction
Required CredentialsBasic communication skills, sometimes high school diplomaSimilar; emphasis on communication and problem-solving skills
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries
Work SchedulePart-time, weekends onlyPart-time, flexible hours including weekends

Both roles involve customer interaction and require strong communication skills. The main difference is that Part Time Call Center Weekends specifically emphasizes weekend shifts in a call center environment, while Part Time Customer Service Representative may include weekday shifts and a broader range of customer service settings.

What cities near Rochester, NY are hiring for Part Time Call Center Weekends jobs? Cities near Rochester, NY with the most Part Time Call Center Weekends job openings:
Pharmacy Support Center Representative

Pharmacy Support Center Representative

Wegmans Food Markets

Rochester, NY • On-site

$19 - $20/hr

Part-time

Posted 8 days ago


Wegmans Food Markets rating

7.9

Company rating: 7.9 out of 10

Based on 814 frontline employees who took The Breakroom Quiz

3rd of 120 rated grocery stores


Job description

Location:
1500 Brooks Ave Rochester, NY 14624
Availability Requirement for this role:
Morning, afternoon, evening (includes weekends).
Age Requirement:
Must be 18 years or older
Time Type:
Part time
Pay Range:
$19 - $20 / hour
Why Work Here
Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Job Description:
Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.
Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.
What will I do?
  • Able to answer a high volume of incoming calls; assist customers by answering any questions
  • Communicate with internal customers (store pharmacies) regarding customer information/orders
  • Meet individual goals and team averages for number of calls per hour and talk time per call
  • Able to multi-task and complete work efficiently and effectively
  • Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines

Required Qualifications:
  • Ability to work in a fast-paced environment
  • Systems aptitude, data entry and multitasking skills

Preferred Qualifications:
  • 1 or more years of pharmacy technician experience
  • Call center experience
  • Medical or insurance experience
  • Proficiency with EnterpriseRx

What Wegmans Food Markets employees say

Pay

Benefits

Hours and flexibility

Workplace

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Wegmans Food Markets logo

About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916