2

Work From Home Call Listening Jobs in Rochester, NY

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

next page

Showing results 1-20

Work From Home Call Listening information

See Rochester, NY salary details

$10

$17

$24

How much do work from home call listening jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for work from home call listening in Rochester, NY is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is a work from home call listening?

A Work From Home Call Listening job involves reviewing recorded or live phone calls to assess quality, compliance, and customer service performance. You typically listen to calls, take notes, and provide feedback based on specific guidelines. These roles are common in industries like customer service, sales, and market research. No direct interaction with customers is required, and the job can often be done on a flexible schedule.

What are the typical responsibilities involved in a work from home call listening role?

In a Work From Home Call Listening role, you are primarily responsible for reviewing recorded customer service or sales calls, assessing call quality, and ensuring adherence to company policies and scripts. Your day may involve completing evaluation checklists, flagging compliance issues, and providing written feedback to supervisors or team leaders. You often work independently but may join virtual meetings to discuss trends, share insights, or clarify evaluation criteria. This role is key to maintaining service excellence and identifying areas where representatives can improve their performance.

What are the key skills and qualifications needed to thrive in the work from home call listening position, and why are they important?

To excel as a Work From Home Call Listening professional, you need excellent attention to detail, strong comprehension skills, and experience with audio review or call quality monitoring. Familiarity with call recording software, CRM systems, and sometimes quality assurance platforms is typically required. Standout soft skills include discretion, reliability, and effective written communication for reporting findings. These abilities are crucial to ensuring accurate assessments of calls, maintaining high service standards, and supporting continuous improvement in customer interactions.

What job categories do people searching Work From Home Call Listening jobs in Rochester, NY look for?

The top searched job categories for Work From Home Call Listening jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Work From Home Call Listening jobs?

Cities near Rochester, NY with the most Work From Home Call Listening job openings:

Infographic showing various Work From Home Call Listening job openings in Rochester, NY as of July 2026, with employment types broken down into 79% Full Time, 13% Part Time, and 8% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,760 per year, or $17.7 per hour.

Work From Home Sales Specialist

East Rochester, NY • Remote

HMG Careers
Recruiting and Staffing Services • 11 - 50 employees

$69K/yr

Full-time

Medical, Dental

Re-posted 20 days ago


Job description

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer

  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment

Qualities We Value

  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required

Qualifications

  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America

Responsibilities

  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them